Judge.me Product Reviews
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Utilizzavo quest'app da anni con tantissimi e-commerce. Dopo vari aggiornamenti e un anno che non svolgo commercio online, sono tornato e l'ho nuovamente scaricata per il potenziale che AVEVA.
Ora è tutto a pagamento, dal loro logo nell'email (di richiesta recensioni) fino al comando più basilare, come il titolo di un email. Poi le funzioni sono diminuite, non è più possibile inserire recensioni dalla home, un cliente che acquista 10 pezzi, non può e non vorrà mai inserire 10 recensioni, a meno che non sia un amico! Questo va a discapito nostro, proprietari di negozi online.
Contattato più volte l'assistenza, in 3 persone non hanno potuto effettuare nessuna modifica perché l'app funziona solamente così, quindi la utilizzi o la disinstalli. Ho optato per la seconda.
Thank you for your feedback. We're very sorry to hear that we didn't meet your expectations when installing the app this time.
For email templates, we have the (1) Custom templates on the Awesome plan with all customizations and the (2) Classic templates that you can adjust the logo and subject on the Free plan.
For your other concern, could you please let us know if you're looking to have customers to be able to leave multiple reviews inside 1 review request email? If so, that's totally possible to achieve with either template above.
Our team lead has reached out to clarify these concerns.We're more than happy to work with you to find a common ground. Hope to hear back soon!
Excellent Service
A good app for product review, it is easy to use on Shopify, and the support team helped me resolve the problems so quickly
Great customer service! My questions were answered quickly and thoroughly. Soufiane was a pleasure to interact with, a very helpful person for sure!
great customer service from Abraão
Great product, and great assistance from the staff!
I've recieved proper help from Mr. Soufiane!
I can only recommend the app!
This is best app for customer reviews and also best support by Judge.me.. Thanks
Ron helped me out when I downloaded the app. He was professional and very efficient in helping me take my store to the next level.
Ron was great to work with. Super helpful and easy to make sure our needs were met! VERY Happy with the start of their service and app great job!
I absolutely love this app! I am new to it but it's fairly simple and the customer service is great!