Judge.me Product Reviews App
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I hoped it will make it easy to import reviews from Etsy, Trustpilot and eBay (and maybe Google Shopping and Amazon too if we needed) but all I can see is some unknown integrations (for us in the UK at least) or the possibility of doing it manually via CSV.
I suppose Judge.me is more like a Trustpilot competitor and not really focussed enough on bringing in reviews from other platforms and marketplaces as well, despite the customer support insisting that thats their best feature.
There is a way to read Etsy reviews as long as we also install the paid Shuttle app which we don't need as we do already integrate with Etsy via Shopify Marketplace Connect.
In comparison, the Fera Product Reviews App makes it fairly easy to import the JSON file with reviews we download from Etsy.
Fera also imports easily our reviews from Trustpilot and Google Shopping which Judge.me claim are covered by copyright.
While for eBay and Amazon, despite the same copyright excuse, the Opinew Product Reviews App UGC can also import easily our reviews from these marketplaces.
It is a shame though that none of these apps can do the job fully and properly. :(
The Judge.me chat support person told me that we can import the reviews manually via CSV and do it easily with their AliExpress integration. But we're not interested in AliExpress at all while apps like this are meant to help towards automating things not doing manually. I can get ChatGPT to write for me the code for my own app and do it manually...
This app is not for us at all and I'm frankly disappointed given the many positive reviews but I'm taking it that most people use it the same way we use Trustpilot.
Thank you so much for your detailed review! We understand the importance of centralizing your reviews from different sources to your Shopify store.
Unfortunately, as our agent mentioned, a lot of these marketplaces (Amazon, Trustpilot,...) claim copyright on their reviews, and while it's still possible to import them, it's always best to be cautious.
Having said that, our team is in the process of making it easier to import from platforms without copyright concerns. We'll first start with accepting JSON file from Etsy and expand from there.
We have reached out to you to discuss this further and we would love to hear more of your feedback on how we could improve this to benefit you and other merchants.
I had an issue with reviews on my store.
Abderrahman was able to diagnose the issue and correct it for me in just a few minutes.
Great support!
Great support with clear instructions
So far prompt responses from customer services.
very quick response, great service, highly professional
Just got the app but so far so good. Had a great experience with Leandro who gave us white glove service with the widget implementation. highly recommend!
The support was really great. I got an answer very quickly and they also set everything up for me very quickly. Really the best app for reviews I've ever worked with.
Muito boa ferramenta, apesar de não se adaptar muito com meu tema, ele cumpre o que promete
amazing service! Brian was so helpful.
I received exceptional online support; my issue was resolved quickly and with great professionalism.