Judge.me Product Reviews App

Judge.me Product Reviews App

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27 Mayıs 2024

Customer service was very fast and helpful.

Fur Elise Pets
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
12 Mayıs 2024

the service is phenomenal, especially since everything comes with the free plan for now ...have to praise the mustache of the support guy who helped me

Detenno
Sırbistan
Uygulamayı kullanma süresi:3 ay
16 Mayıs 2024

I recently installed and utilized this app for reviews on my site. I started with the free version but it doesn't allow you to do much of anything. In order to fully test I did the trial and signed up for the "Awesome" plan.... After having support actually get email working, after many failed attempts from me, they wouldn't tell me what the problem was. Then The Facebook and Instagram push and auto push doesn't work. It fails all the time and just gets api errors from both. If you completely disconnect and re-add it "could" work one time then back to errors. Support was useless and just gave me the same instructions to disconnect and reconnect even after I told them it doesn't work.
Lastly the app is plagued with navigation from pages to settings that don't exist, the documentation is seriously lacking and tells you to go to places that don't exist.
This may have been a good app at some point but it is trash and so is the support.

Coffee Junkee
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Judge.me yanıt 20 Mayıs 2024

We're very sorry to hear that you've been having issues with our app. Please allow us to explain each issue in more detail:

- Review request for old orders: it seems 14 Apr and 15 May were previously selected, which are after the installation date, so no extra requests were scheduled. We'll improve the error message here to make sure this is communicated more clearly.

- Facebook and Instagram auto-push: You're right. We shouldn't have sent you the repeated instructions. We deeply apologize for that. Our developers are investigating this issue to see why the error happened. However, as each Facebook page is different, it would really help if you could share with us a screenshot/screen record of how the page was connected and the permissions given.

- Wrong navigation: We've just done a complete revamp of our app and are in the process of updating our documentation. Thank you for reminding us how important that is.

Our team lead has reached out to get all these resolved. Hope to connect soon!

27 Haziran 2024

Awesome! Way better than Target Bay

OrthoTape.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 gün
20 Haziran 2024

i have 6 shopify stores and ive been using judge me for all since 4 years great support and has all features

Garment Guru
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 23 saat
3 Mayıs 2024

Works flawlessly for me, I'm starting to get more and better reviews, and got my first ever review with pics! Very cool! Good app.

Mid Century Style Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
9 Haziran 2024

Wow thank you so much for completely helping me

EshaRah candles store LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
21 Haziran 2024

I just added Judge.me to my Shopify store, so I can't speak to how good it is yet. I can say, though, that Ron was extremely helpful and knowledgeable. I appreciate the level of support he provided. Great start with Judge.me so far.

ZuGreen
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 saat
25 Temmuz 2024

Very helpful and quick replies! I couldn't have handled without Soufian's help. Many many thanks!

IKARUSCLO
İsviçre
Uygulamayı kullanma süresi:28 dakika
20 Ağustos 2024

He was excellent to work with

Delicate Store
Birleşik Krallık
Uygulamayı kullanma süresi:29 dakika