Judge.me Product Reviews App
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Faissal, in customer support, was very knowledgeable and kind. Knew exactly how to fix a complicated issue in my store and was very patient. Great support from JudgeMe.
love judge me reviews easy to use and customize.
customer service is excellent!
Abderrahim was amazing and solved my predicament within a few minutes, thanks soo much!!!
Abraao was helping me and he did a fantastic job. Super patient with me! He explained all the options, helped me get my site setup and made certain everything was working correctly. He's a great representative of the company! For now I'm using the free plan but once I garner enough business i will switch over the the paid plan for sure. Ray C
Great app. Support is very helpful and fast at whatever you need customized. Reviews seem to be coming in quicker than the app we used before. Easy installation.
i had a storefront change and needed help to put back my rating widget . this company is always great and willing to help .
perfect app with great support
Great app! Very responsive support, got an issue sorted under 5min.
Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.
The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.
The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.
There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.
The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.
There is currently no way to change this at this point.
This app is just not made for stores that use more than one language at the same time.
Found all this after spending about 3 weeks of my extra time customizing it.
Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.
For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!
Very helpful in displaying my reviews in a way that increases customer trust. Easy to use and responsive customer service!