Judge.me Product Reviews

* UPDATE*

Since writing this review, I was directly contacted by the team which was quite sweet. You can tell they really care. I was informed that my concerns were valid and they have actually been working on an updated version of the navigation that will be widespread very shortly.

I was given early access to the new app, and it's so much better! I find it way easier to navigate and you can tell they really listened and addressed the issues with their navigation. And as mentioned, if you are still having a hard time finding something they are available 24/7 to help and I've never waited longer than 1 minute for someone to answer.

Honestly now I don't have any issues at all with judge.me, they're great and I'd recommend them to anyone with a shopify store wanting to add reviews.

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(Previous review):
Look it's a helpful app and it does the trick for having reviews up on your site, however I do find their app is tricky to navigate even when upgrading to awesome. Customising the look and feel of emails is super confusing and hard to navigate. It seems like their whole layout is outdated and things are poorly organised.

That being said, their customer service is quick and helpful. I just wish they fixed up the app a little bit and it would save users + their staff time by not having so many questions to ask on how to use the thing.

Customer service = great
Review collection/automation = also great
App itself/customisation = not the clearest

Judge.me has been AWESOME. Every time I need something done they have been so quick to helping me. For example, I wanted the review carousel and star reviews on certain pages, and was not able to do so myself. I reached out to customer service and they do it within minutes. Our reviews have significantly increased and even sales. Thank you judge.me!

Easy setup, great support when needed, and a value add to our site.
Thank you Judge.me team for a value add to our store.

Just a great product all round. Customer care is fantastic and go the extra mile to help you get the most out of the app. Nouhaila and everyone else I have spoken to at Judge me have been brilliant.

The app works great, is easy to follow, and Support are quick to help when we have contacted them, especially Hakima.

We're very happy with the automation, we've gained dozens of reviews in only a few weeks that we never would have been able to get -- at least without much extra effort! Tied with our rewards program it's easier than ever to get people to take the few minutes to leave a positive review.

Gabriel helped sort out several settings for our shop. It was patient, knowledgeable, and so incredibly helpful!! If I could give him 10 stars I would! Thank you!

Love this App! Thank you guys so much for allowing us to do this, it really helps the website and prevents people leaving false reviews that are not truthful or from someone who did not make a purchase.

very good service. I have questions regarding import reviews by myself and the problem is how to upload images. now I know how to do it. very appreciated!

We've been using Judge.me for almost a year now and have been 100% happy. It's always worked perfectly, and whenever I've had questions about features or configurations the support has always been excellent.