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We have been working with Junip for more than a year now and we couldn't be happier!
When we need some support or advice the team is always super reliable (reply times and feedback)
A special shout out to Malvina, whose expertise and continuous follow-ups have made our journey a breeze!
We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS.
Expensive, but you get what you pay for which is premium customer service.
I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) )
We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing.
Well done Junip!
I love the ease of setting up Junip for my website, it looks great too! The customer service support is quick and efficient, Leah was very helpful and solved my issue right away.
Junip’s support has been exceptional. Malvina and the team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!
Great system that has worked really well for us. The team is helpful and responsive ;)
So far, Junip has been great! It was a super easy transition from our prior review service at a much better price. Malvina has been an excellent and supportive rep and is always there to answer any questions or concerns that pop up.
We are very happy with Junip. It is so much better than other programs we have used in the past. Malvina and her team have been very responsive and helpful.
Malvina gave me great service & recommended features to me on the app.
Junip is very easy to use & very user friendly.