Junip ‑ Product Reviews App

It's a robust Review app with streamlined and intuitive functionality, both from a customer and admin POV.

Friendly and professional, Marcus was 100% happy to sort any issues I had with a genuine eagerness to help. I hope the chat will connect me with him again if I ever need more help with Junip - his customer service is amazing!

Great platform and great support through the install. Marcus helped us through every step along the way. Highly recommend!

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This app is amazing, it does exactly everything I wanted it to do plus much more. I am very pleased.

Junip is excellent. We leverage SMS heavily as a brand, and I was surprised to find no other reviews product but Junip integrates with Postscript to allow us to request reviews via the same phone number our customers are already texting. It's a glaring gap that the Junip team has been wise to fill. Customer engagement with reviews has been great, and Junip provides a lot of power and flexibility in how customers are polled – rating custom traits along a scale, custom questions, etc. It's very well executed. There's less clarity that I'd like on how to customize the on-site embed css as a non-developer (we operate a headless store), and it would be helpful to have a resource that explained, say, all Junip classes and how to select them. That said, the team has been really responsive in helping us figure this out with personalized support. Onward and upward to Junip. Highly recommend.

I installed this app on my online store as the one I was using was too basic and blended in which isnt great. This app looks beautiful on my site and I was able to match theme colours and make it really stand out - no missing the reviews now! I havn't used it for analytics or anything like that so I can only comment on the aesthetics and I went with the basic free plan which has everything i need it for. The process for my customers is easy too. I would recommend this app

Great App, perfect for our store & the customer service team is fantastic too! Keep up the good work!

Does everything our old app would do and much more... but better and faster. Set up and ongoing support has been far beyond expectation. Thanks guys!

Super easy to install and managed to get a few previous customers to give me a review which is nice! Still not entirely sure whether to keep it on my website due to the sort of thing I sell (www.emilyhare.co.uk) but hopefully it will inspire confidence in some!