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We have used JUSTUNO for one campaign so far. The experience has been good. The layout turned out beautifully and it is nice to have such a wide variety of templates to chose from and then make them your own. Only downside so far, the handling is a bit complicated in order to modify the design of your pop-up box. I think this could be way easier. But other than that, great app!
Forced to review in order to make use of the free plan.
I'm testing it. It's very pleasant, I'm waiting for the results...
This App is easy to use. The support was great for any of my questions.
Free for small amounts of traffic which is great. Design and templates aren't great and it's a bit fiddly. The pop ups sometimes take a while to pop up, meaning there aren't a lot of impressions and my conversion rates weren't the greatest, even after testing different creative. Will keep trying.
This pop up app is just ok. First, we had zero customer support available to fix our issue with Cyber Monday banners not showing up. There are a lot of odd UX issues such as the publish calendar displayed as Monday - Sunday rather than Sunday through Saturday, as we are accustomed to in the U.S. The simple usability issue caused me to schedule critical Black Friday and Cyber Monday banners on the wrong day! Also, I find it very odd to have to inject custom code to make the whole banner clickable. I feel like this is such a common feature to expect that requires 10 steps to get it going. Lastly, it should be assumed that we want to create a banner for all users including desktop, tablet and mobile, so these banners should be designed similar to any other WYSIWYG website builder and allow to toggle between different device views. For some reason, I have to duplicate (also located in a weird place under Settings) the banner and then make changes for another device screen size. It's way too labor intensive. Sounds like they don't do any kind of usability testing.
We’re sorry to hear about your experience with our app during such a crucial time. We aim to provide the best customer service possible. Justuno’s product team has ramped up our usability research and our next product release enables the creation of promotions across all devices. We have many more exciting feature sets being released in the next few months. Thank you for being a valued Justuno customer.
Creating a banner promotion on my site was easy.
Needed to give a review about 10 seconds in to unlock a feature... let's see what happens!
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