Justuno ‑ Email & SMS Pop ups

Great app when it worked? it group off for some reason and no alerts or advice it wasnt working - it also conflicts heaps with other plugins on home page

** Update to our review
The JustUno team reached out to us and made things right. They've provided a refund for our annual subscription and apologized for the delays in responding to us. I've changed our review rating from a 1-star to 3-stars. We successfully used the app for pop ups on our website for over 2 years and it served our needs well.
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Decent app but be aware of their customer service. Like the other negative reviews posted, we've been given the run around multiple times when trying to cancel our annual subscription which auto-renewed without notice. What's frustrating is that we heard back from their support team once offering us a solution to which we replied. It's been radio silence ever since. We are out $907 because they can't respond to a simple email. I can't recommend JustUno to any businesses looking for this sort of functionality. There are plenty of other options out there with much better customer service.

There are a lot of features with this app. So many in fact, that it's getting very difficult to find items. The interface is not super intuitive and it's glitchy.

That said, it does what it says it'll do. Our popups have been successful thus far, but the time it takes to create a new campaign, one that actually looks good and has no glitches or formatting issues once published, is not worth it for us to pay for any aspect of the plan.

I recommend JustUno revisits their campaign builder's UX and that they onboard every customer - - even free ones (via live webinar is fine).

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Can't access their backend in this morning and keep on say "please try again"..............Can someone check it?

Update: I think I figured out why it's not showing up; apparently my store gets too many visitors per month so I would need to pay $50/month to use the app. I happened to notice a small message in the top-right of the app. That's a bit excessive for a simple pop-up app. Too bad Shopify apps don't let you pay "one time" for an app like you can with a theme.

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This app "requires" that you write a review in order to have the free version work, so that's what I'm doing. But before writing the review it seemed to be working.

However, even though it says my pop-up is "live" and it should be showing to all visitors, nothing is happening, so I came back to write a review and see if that kicks it started.

Also, it keeps telling me to configure my coupon code when I try to save and publish the promotion (even though I've done it several times).

Overall I'm very frustrated with the app and feel like I've wasted a lot of time figuring it out.

Still trying to decide if I like it. I have had problems with it in the past but I am trying it again.

It works fine and gets the job done but the pop ups looks pretty sloppy and the user interface isn't the easiest to use.

Pretty good. Bit confusing to use

Not great design, but seems functional so far