Recenze (585)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
27. červenec 2023

Works fine if you want a simple pre-order functionality added to your shop. Still testing, but so far so good

Eva's Keukenwinkel
Nizozemsko
Doba používání aplikace: Asi 6 hodinami
6. říjen 2023

Such fast response to help great customer service

Moonbeam.Skin
Austrálie
Doba používání aplikace: Asi 6 hodinami
28. červenec 2023

Service was quick and amazing! The app was having an issue with the specific theme I was using, but a simple chat had it fixed in a couple of minutes.

Trailmate Tricycles
Spojené státy
Doba používání aplikace: Asi 6 hodinami
11. leden 2023

I needed a bit of help with the set-up of the app. Used the chat option for that. Did not have to wait ling for someone. Alex was amazing. Walked me through the set up and everything worked perfectly! Quite pleased!

Rhythm Band Instruments
Spojené státy
Doba používání aplikace: Asi 6 hodinami
Vývojář Kaktus odpověděl 11. květen 2023

Thank you for your feedback! We're thrilled to hear that our chat support team, especially Alex, was able to provide you with amazing assistance during the set-up process.

Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you!

Best regards,
KaktusApp team

8. září 2023

Very easy set up, Customer service were very helpful & quick to respond. Definitely recommend this app, thankyou

ENDEMANN
Austrálie
Doba používání aplikace: Asi 5 hodinami
23. srpen 2023

The customer service is top-notch! Vitalli and 2 other people were very accommodating and helpful. Now I have a perfectly working pre-order button for our online store.

SAVA
Kanada
Doba používání aplikace: Asi 5 hodinami
19. březen 2023

Nice! its an awesome product with no cost! I will know that customers will be pleased to have something that they can fall back to without missing the opportunity to get the item.

GizmoStoreFront
Spojené státy
Doba používání aplikace: Asi 5 hodinami
Vývojář Kaktus odpověděl 12. květen 2023

Thank you for sharing your positive feedback with us. We are thrilled to hear that you find our app awesome.

We designed our app to provide a seamless pre-order experience for customers and to ensure that businesses don't miss out on sales opportunities. It's great to know that you trust our app to meet your customers' needs.

Thank you for your recommendation and for trusting us with your pre-order needs.

Best regards,
KaktusApp team.

26. září 2023

Was trying out new pre-order apps and we ended up going live with this one - it was easy set up and had a fast loading time on our store.

Just when I went to announce on our social media, we did a double check and suddenly the widget was gone from the product page and the app was experiencing a server error - could not even open the app. Decided to give it some time and tried it again. Server came back maybe 20 minutes later and we went live. About two hours later we were notified by a customer trying to check out that the widget was gone and there was not an option to preorder and we saw that the server was done again. Bad first impression and definitely upsetting. We had to uninstall the same night and find an alternative so we wouldn't lose sales :/

BLK & Company
Spojené státy
Doba používání aplikace: Asi 4 hodinami
24. duben 2023

Great support and easy to work with. Wasn't able to get everything to display right off the bat, but support was instantaneous and excellent. Thank you

Silver Dollar Candle Co
Spojené státy
Doba používání aplikace: Asi 4 hodinami
Vývojář Kaktus odpověděl 16. květen 2023

Thank you for your feedback! We're thrilled to hear that you found our support to be great and easy to work with. We apologize for any initial difficulties you encountered with the displaying, but we're glad our support team was able to provide instant and excellent assistance to help you resolve the issue.

If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

Best regards,
KaktusApp team.

Datum úprav: 7. duben 2023

veramente un ottimo servizio!!
Lo consiglierei a tutti, avevo un piccolo problema e mi hanno aiutato subito a risolverlo, davvero consigliato!

MYSecretCY
Kypr
Doba používání aplikace: Asi 4 hodinami
Vývojář Kaktus odpověděl 15. květen 2023

Grazie per il suo feedback positivo! Siamo felici di sapere che ha apprezzato il nostro servizio e che lo consiglierebbe a tutti.

È bello sapere che ha trovato il nostro supporto utile e che consiglia la nostra app.

Se ha ulteriori domande, ha bisogno di assistenza o desidera condividere ulteriori commenti, non esiti a contattarci.

Grazie per aver scelto la nostra app e per il suo supporto.

Cordiali saluti,
Il team di KaktusApp.