Katana Cloud Inventory

We've been using Katana Cloud Inventory Management for our product-based business, and it has been a game-changer! The platform itself is incredibly intuitive and easy to navigate, which made the transition seamless. What truly stood out was the Katana team—they were super helpful during the entire setup process, answering all of our questions and making sure everything was tailored to our needs. Having their support made all the difference. Katana is definitely an asset for any product-based business looking to streamline operations with an easy-to-use and supportive system. Highly recommend!

We've been using Katana for a couple months, and it has made tracking inventory much easier. There is room for improvement, especially to the interface with Quickbooks, but overall we're satisfied with the product and continuing to become more proficient.

Customer service has been great, particularly our onboarding coach, Brendan, who was a delight to work with. He's extremely knowledgeable about every facet of the product and explains things clearly. He was always responsive, patient, and ready with answers, often going beyond expectations. We cannot thank him enough.

Katana has been fantastic since we began using it 4 months ago. My sales rep worked with me to get pricing that matched our budget and use needs for our very seasonal business. My onboarding rep was always accessible. It was very easy to set up meetings with him and he was very responsive via email and personalized step-by-step videos for managing support in between.
The platform is intuitive and saves automatically so it is easy to move from one task to the next. Favorite features include the forecasting, material tracing, and material planning. We had used Cin7 previously and that seems prehistoric in comparison to Katana's functionality.
Strongly recommend Katana for both the platform itself as well as the support provided to ensure success.

We've been very happy with Katana. It makes it easy to remotely manage inventory and see everything going on.

We were able to bypass some of the long onboarding because we knew what we were doing.

Overall very happy and keeps us very organized!

We are Cheeky Cocktails (makers of premium syrups and juices for the bar) and recently changed over our inventory management system to Katana. We couldn't be happier with the experience and the support we received from Steven White and his team. Onboarding was flawless and integration into Shopify was very positive. We look forward to growing with them and using their incredible platform.

Onboarind takes a while, but there is a lot to take in with the software. Once up and running its great. Brendan was very helpful and responsive. A very powerful tool when used correctly.

We have been using this system for about 2 months and we are very satisfied. We have tried many inventory systems and finally found what we were looking for. I would especially like to thank Fred for all his help.

Horrible. Foreign company! Overcharged us and agree they owe us 8K yet refuse to refund! Sudden and unexplained major increases in cost. Not robust. Glitchy. Other like softwares are far better and far less in cost with better CS! Not impressed. Worst CS and staff.
We are reporting the theft and fraud to the authorities.

Our onboarding manager, Steve, was incredibly helpful during the transition to Katana. So far, we’ve had a great experience using the platform.

Katana was great until they increased the price by 60% and took away features at the same time. Had been offered a discount which never came. Won't ever deal with this company ever again.