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Really helpfull with everything! I was surpresed because it really works with my costumers! Thank you very much
Hey WalliM,
That's really great to hear! :)
We're here if you need anything.
Herbert from Kindly
Although the app functionality was a little confusing to me, customer service was excellent. Herbert responded promptly to my questions and even created a custom template for my reminder emails.
Thank you for your very kind review! It was an honour to help you with your request. Our support team is always here to help you! We wish you good luck with your business and enjoy Kindly.
Best wishes,
Herbert from Kindly
I've used this app only for a few days, but I can tell you it's paid for itself 30x already. This makes it easy to auto send past due reminders to encourage buyers to pay their invoice. The staff is great and fast at responding to questions, and helping set up the DNS settings. Like I said, this app is a no brainer if your business issues invoices.
Great support service. We needed help with the domain config, and the Kindly team helped us right away!
This app has helped so much with managing payments for my small business. Support is very quick to respond as well.
Ich hatte einige Fragen zur Nutzung der App und mir wurde mit viel Geduld alles erklärt und super geholfen! Mega Support! Dankeschön
Super App und super Kundendienst! Vielen Dank Raphael und Herbert für ihre Hilfe. Great support service
I just started using it but compared to other apps it is very flexible and parameterizable so I find it exceptional for its intended purpose
Parfait merci! Evite d'envoyer des emails manuellement, ca permet de gagner du temps et de récupérer de l'argent
The boss of this company is amazing.
Very helpful in many ways and very quick to respond as well.
He even had a personal meeting for optimizing the store after a year of use.
I will keep on using this app for my business!
Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.
I highly recommend this app. I was looking for something that would automate the payment reminder process for customers, and this is great for that. Not only are the reminders in correspondence with original due dates, but you can also set how many days out from each you'd like the email to be sent.
They also offered two additional days for the free plan which was awesome!
NO LA USEN SI TIENEN PAGOS PARCIALES, CANCELA Y REMBOLSA A LOS CLIENTES, NOS HIZO PERDER 5,000 USD UNA PERDIDA GRANDE
Dear customer,
We see you are frustrated about your situation and we do understand. We are cooperative and open to help you! We already tried to reach you via email.
Despite your frustration, Kindly did everything properly according to the documentation. If you cancel an order, the amount of the order is refunded. (Please check on our knowledge base in the live chat or documentation on the website.)
However, what we can offer you is to add an option to enable or disable refunding. Then you can cancel orders without refunding the money.
Additionally, according to our statistics in the database, we have seen that you were able to recover large sums of money with the app in just a short period of time. This makes us happy for you and would be a total shame if this saved revenue would be missing in the future especially on long-term.
I am sure we find a solution for this - Please get in touch!
otimo atendimento, HERBERT atendimento perfeito, e muito atencioso, e muito rapido. conseguiu, me informar de todas as duvidas, e ainda conseguiu fala comigo em portugues, PERFECT
Great app, has everything you’d need to increase your paid orders. But the very best part is support. One of the best experiences I’ve had lately. Don’t hesitate to give it a try! You’ll love it.
Perfect App, Exactly what we needed! Customer service is also very quick and helpful. Thank you very much.
Thanks! :) Lovely to hear that you are happy with Kindly and our support team. We wish you lots of success & luck in business and enjoy Kindly!
Best wishes,
Raphael from Kindly
The app perfect! Its intuitive and easy to setup. The support is super helpful! What's not to love!
Wow! I'm already blushing with all the kind words. :) Thank you again, Markus!
Herbert from Kindly
This reminder app is just the right fit for me. I was looking for an automated reminding system which was able to send multiple reminders after one another to the same customer. Like first, second and third reminder… It does it’s job, easy setup and big time saver! Keep it up.
Thanks! It means a lot to us. Glad that we could help you with our app! Hey and if you need anything just contact us. :)
Your Kindly Team
With Payment Reminder, we can do what we were looking for. A simple plugin which sends out payment reminders via email for manual orders. We wanted to automatically remind our customers after 7 days of forgetting to pay. 3 days after that and again 3 days after that. When not paid after that time it should just cancel the order. Best support service I have experienced in ages. The price is more than fair and it's well worth the time saved and adds to the professional image. Completely satisfied.
Thank you very much for this lovely review Royal Outlaw! :)
We are super happy to hear that. If you need anything else you know where to contact us!
Best regards,
Raphael
