Kiwi Size Chart & Recommender , Počet recenzí: 1 053
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2.5 years of struggling with size charts on my sports apparel store and then stumbled over this one. What a joy to use, not even close, this is the best one out there.
Even has a size calculator to boot, can't be beaten.
I used it in my online shop, it is very good for my business, thanks a lot, it is the beast size chart app I have ever used.
Fabulously usable. Being able to copy and paste from existing tech packs is a life saver. Please make the templates easier to access - it's quite convoluted to get to edit the templates.
Easy to use, good customer service.Easy to use, good customer service.Easy to use, good customer service.Easy to use, good customer service.
Tried them all and this is by far the best, worth every cent trust me. Use it on all of my apparel stores.
Update: In my review I mentioned that the image upload process was a bit slow... well the app developer must have seen the review because just a few days later they totally fixed the process and now it works smoothly and easily. So now this is truly the perfect app, and they also win the prize for most responsive app developer!
Original review: Great app, makes the size chart process as easy and fast as it could possibly be and much better than the other options I tried. If you have a lot of products that use different size charts this is definitely the way to go. If you only need one or two size charts then maybe it's not worth the monthly price. One part of the app that needs to be fixed is the process of adding images to your size charts, it's a bit slow and janky... you have to click out of the app and upload in your admin, then link it, then write in how you want the resizing to be handled. Would be a simple bit of code to clean this up. If they fix this then the app would be perfect.
This feature is a great addition to our boutique. It was easy to get a grasp of and we are able to give our online customers the fitment of the items they are interested in.
The application is easy to use, it works well, the support will always help and advise, I advise everyone!)))
Love this app! Makes our size charts look professional and love that we can customize the look to match our brand! Also, customer service is responsive and excellent!
Hi there! Thanks for the review. Size charts for dog gear is one of our favorite uses cases for the app (because it is hard to size and we love dogs)! With your branded look & feel, it really pops! Thanks again 🐾
The app itself is great! The support could help me a little out as well at the beginning. Sadly that changed. I made a reqeust around 3 weeks ago and they replied, that they will have a look at it. Then a day later they said, they will fix this now and do some CSS. Sadly after that, I contacted them many times and got only one reply saying he will chase this up with the colleague I was in contact before. And now since two weeks, there is not one reply from them. Contacted them many times, but don't get an answer anymore.
Thank you for taking the time to write this review. I'm so sorry about your poor support experience. You're right - we messed up, and we messed up repeatedly. We set high service standards for ourselves here at Kiwi and we failed to deliver on those standards. I apologize sincerely.
Now it's our duty to make amends. Someone on our team is reaching out to you immediately within the existing chat to make sure you receive proper service. We're also keeping your conversation in our priority queue to make sure that we respond promptly to all your messages. I will be checking in personally once a day as an additional failsafe.
I've reached out to you separately via direct email as well. If you have any other frustrations or concerns, please share them with me - I want to make sure you get the top quality service you deserve.
Regards,
Hannes Bez
Customer Experience Lead