Kiwi Size Chart & Recommender , 744 recensies
We have used Kiwi Sizing for a good few years now and can highly recommend this app to your shopify store. Easy to setup, and support are very helpful when we have any questions.
Thanks for the honest review Anders! We're glad and honored to be part of your business for the past few years, and hope that we'll still be partners for more years to come!
Thank you for making our day! Please let us know if you need help with anything else.
the team is pretty helpful and kind, we have been using the app for a long time now and everything is going well.
Thank you for your kind words. Ron had a great time helping you out! We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!
great customer service and answer questions quickly, I love being able to customize my own size charts
Thank you for the amazing review! We really love reading these kinds of comments about our app, it helps fuel our motivation to be better!
If you have anything else in mind that you need help with, you know where to reach us. Cheers!
Their customer support is swift, communicates well, and very helpful. We had issues onboarding a new size chart and the team quickly implemented and set it up for us. Been using their app for years and would highly recommend it.
Thank you for taking the time to submit this amazing review! Our service goal is to go above and beyond for our customers. It's great when we get the chance to do that, but it's even better when we get such enthusiastic recognition for our efforts!
Please touch base with us again if you need anything else.
Support was super fast and friendly. Helped us out greatly. Couldn't figure something out and they fixed it for me. Thanks again!
You're very much welcome! You definitely made our day with this amazing review! Our team will continue working hard to provide you with the support you need.
If anything else comes up, just let us know and we'll be happy to help!
Fairly easy to use. It takes some learning but nothing too crazy. Customer service is great at helping out. So far so good :)
Thanks for the kind words! If you need more help or are just looking for some tips and tricks, please touch base with our support team again - Dan, Ron, and Rayan love putting their expertise to good use. Cheers!
really loved the support rep, Daniel has been all with me for hours to solve my issue..really loved the customer experience :)
Thank you so much for this review! Daniel is a real gem, isn't he? He's one of the best we have and we're really glad to have him on our team!
Please let us know if there is anything else you need assistance with!
We've been using this app for many months now. It was reliable up until we started to have issues on some products. The support has been really bad, they've been dragging us for one week to solve the issue, and it's not even solved yet !! We opened many tickets and it's starting to hurt our business as customers cant find the size guide they are looking for and we are not being able to edit any guides on the back office.. Errors everywhere! We are seriously thinking to switch to another app you should too if you'r reading this!
Thank you for taking the time to reach out to us. I apologize for the problems you've experienced recently with our app, and I'm particularly sorry about the inconsistent customer service we've provided through this period.
I know our team reached out to you immediately after you posted this review and are already working hard to resolve these issues for you. I appreciate your patience as we get this all sorted out. I'll be overseeing progress personally until everything's fixed and you let us know you're happy with the outcome.
CX Lead - Staytuned (Kiwi)
THE KIWI SIZE CHART IS AWESOME. I HAVE THE ABILITY TO CUSTOMIZE THE WAY I WANT AS WELL AS HAVE CUSTOMER SUPPORT THAT RESPONDS TO ANY QUESTIONS ASKED.
We are thrilled to hear that you are pleased with what our app has to offer! Our team works very hard to provide your store's needs through Kiwi Sizing, and reviews like this motivate us to keep working harder.
Please let us know if you need anything else!
a little confusing at first but once you get it down very useful
Happy to hear you're finding value in Kiwi! We're always happy to help with configuration - just reach out to our support crew whenever you need a hand.