Kiwi Size Chart & Recommender , 1.057 recensies
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GOOD APP
Hi SHEPPERSTORE!
Thank you for your honest review. We'd like to know more about your feedback. Is there anything else we can do or improve to make your experience better?
We hope to hear from you soon. If you need help with anything else, please feel free to reach out! Cheers!
Update April 2023: After a painful period back and forth for several weeks the issue mysteriously was resolved. We are concerned about reliability as they did not seem to have actually done anything to correct it.
Jan 2023: 1 Star Review
We have used it for 4 years without issue, but since January it has stopped working on Mobile for users using safari. We have clearly reported this to support multiple times and get a "works fine on our end" response, but our testing and customer reports indicate it is not working.
If they pay attention to other reviews there is an issue that has been introduced to the software recently.
They don't seem to care and we will find another solution unfortunately.
Hi David, I appreciate you taking the time to post this honest and direct review. I agree that we let you down and I'm really sorry about that. Now it's up to us to turn this around for you.
I think it's important to note that your issues on mobile have very different roots from the other issues commonly reported in recent reviews (we're working very hard to resolve those, too!). I believe a communication error within our team resulted in the seemingly indifferent responses to your reports. That isn't acceptable, and I apologize for it. I've addressed those problems and will be overseeing this case personally until we resolve it.
I'll be sending you a separate email to follow up on this, and you'll hear from our support specialists in your most recent tickets as they log in for their shifts as well. We'll get this sorted out for you!
- Hannes Bez, CX Director, Kiwi
挺好
Thank you for your honest review! Please let us know if there is anything we can do to make your experience even better, your feedback is what helps us continue to improve our app!
CI STA COME APP
Thank you for leaving a review, we really appreciate it. Please let us know if there is anything we can help you with!
Good app. Love that it can be shared among multiple stores. Saved me a lot of time and effort. Gave it 4 stars because merging cells isn't an option that is a MUST.
Hi, just want to let you know that we have added cell merging a while back! Hope you can take a look and update the review!!
This app is great. Some if the setup is a little confusing but you can get the hang of it. Very helpful
Great app and good value. Just don´t think it´s right to charge for the feature of importing tables from images. Should be included in the paid version.
Hi VIR-GIL! Thanks for this review and the feedback. It is so helpful for us to know what is most important to merchants, for when we review our pricing.
We will definitely take note of this in our next review. Thanks again for taking the time to share what is important to you-- we appreciate it!
De lo mejor que hay en apps para guías de tallas. Mi única observación es que deberían hacer el proceso de recomendación más simple e intuitivo. Por lo demás, buen trabajo. A seguir mejorando.
Fabulously usable. Being able to copy and paste from existing tech packs is a life saver. Please make the templates easier to access - it's quite convoluted to get to edit the templates.
I’m still new to having this app on my website. Will continue to keep using any new features. So far it’s great.