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Unreliable app with major functionality issues. The "Import Product Table" feature is completely broken - the "Select" button is unresponsive. I've been reaching out to their support team for a week, but they still haven't fixed this basic problem. Save your time and look elsewhere.
We want to assure you that our team is fully committed to supporting our merchants. We've been actively responding to your support requests and asking for more details to ...
It had error for very long time and they couldn't fix it.
We're sorry for the trouble you experienced. We know how frustrating it can be when an issue takes longer than expected to fix. Our team worked hard to resolve it, and based ...
App sluttet å virke, umulig å fikse. Butikken har vært uten size chart i over en uke nå! Vi har blitt trukket årlig betaling 3 ganger i prosessen for å få denne app til å virke. Nå gir vi opp!
We're truly sorry to hear about the issues you've encountered with our app. We deeply value the time you've been with us. Your support since 2019 means a lot, and we're ...
the size chart can not be synced when you try to open a new store.
Thank you for your frank review.
We're sorry to hear that you had trouble with syncing the size chart in your new store. Our team will be reaching out to help resolve this as ...
Incredibly complicated and customer UN friendly
When you ask support, you just get bombarded with links of incomprehensible articles.
Hi Lara's Latest,
Thanks for your feedback - we really appreciate it, even though it is not the experience we hoped you'd have!
We are so sorry for any frustration our app ...
hello, i have reached out to support multiple times to get help only to be asked if the issue is still there. we have been unable to save a single size chart and have made 6 on company times and lost all of them because the save button doesnt work we are a premium customer and will be disputing charges with out company credit card as we have not had services. this app promises alot of things and ...
Hi Furry friends furnishing, we are so sorry for this sub-par experience. Our team is reaching out to make things right!
WORST APP
Thank you for this direct and honest feedback. We'd love the chance to understand what went wrong and how we can make it right. Please check your email — our support crew has ...
Hello, I'm one of your customers, and I've encountered a problem. Your application isn't working on my site. Could you please check it?
Hi Zepheria team,
We are so sorry you've encountered a problem! We are working to get in touch with you to help resolve any issues you've had!
We've emailed you to try to ...
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Thank you for your feedback! We noticed you left a 1-star review and wanted to check if that was your intention. If there's anything we can do to assist or improve your ...
I got ghosted by the support
We're really sorry about the long wait times. We're trying our best but we recognize we let you down here. Our team will reach out right away to make sure you get the help ...