Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
2 januari 2023

I needed a lot of things and like always Kiwi customer service won. Customer service in my opinion is the most important thing.
Ron really helped me with all I asked for he had a lot of knowldge and was supper nice and patient.

Furthermore the app is super conveniente highly recommend it.
I also like the option where you can upload a picture and it does the hard work for you that saves a lot of time, patients and with that customer service you have no where to wrong.

Thank you very much!

VERSO QUALITY MATERIALS
Israël
3 dagen gebruiken de app
Staytuned heeft geantwoord 3 januari 2023

Thank you Ophir! Any time we can help our customers save time and simplify their lives, we feel like we've achieved our mission. Ron loved working with you - he'll be standing by with Daniel and the rest of the Kiwi team in future to make sure you're always taken care of. We're looking forward to helping you take your business to the next level!

12 juni 2023

We had a look at other size guide apps, and found Kiwi to be the best. Support is fast and helpful. The app isnt perfect yet, but I'm sure these guys are working hard to make even better.

Proviz
Verenigd Koninkrijk
11 dagen gebruiken de app
Staytuned heeft geantwoord 12 juni 2023

Hey Justin, thanks for an amazing review!

We're glad you found Kiwi to be your store's best Sizing and Recommender app! Your feedback is extremely important to us as it plays an important role in ensuring our app continues improving. If you have anything in mind, message us, and we'll be happy to help!

13 augustus 2023

This app is really simple to use and does exactly what I need it to do even on the free plan. It easily integrates with my shopify store and I can allocate it to the products that are relevant.

Jane Harbison Design
Australië
11 dagen gebruiken de app
Staytuned heeft geantwoord 15 augustus 2023

Thanks for an amazing review! We're glad to hear that you are happy with how our app functions. We work hard to ensure that partners like you have a stress-free experience using our apps.

If you need help or assistance, please feel free to reach out! Cheers!

3 mei 2023

Kiwi was amazing in customizing my size chart to exactly what I was looking for. I could not find this with other apps I tried. Customer support was very helpful and patient. Definitely recommend!

Urbn Motr
Verenigde Staten
6 dagen gebruiken de app
Staytuned heeft geantwoord 3 mei 2023

Hey there Urbn Motr team!

Thank you so much for this amazing review! We are glad to hear that our Kiwi Specialists were able to help you get the size chart you were looking for. You definitely made their day with this awesome review.

Please feel free to reach out if there is anything else we can help you with! Cheers!

4 september 2023

Setting up the custom recommender initially seemed daunting, but the Kiwi support team made the process incredibly smooth. Their exceptional assistance had me up and running quickly, and they tackled every challenge with ease. It's refreshing to experience such high-quality support.

Conveying & Hoisting Solutions
Australië
2 dagen gebruiken de app
Staytuned heeft geantwoord 5 september 2023

Everything was smooth thanks to your cooperation! We appreciate this honest review. Thank you for making our day! We work hard to provide our merchants with world-class customer experience and are happy that you're satisfied.

Please be assured that we will always be available to help if you need us. Cheers!

10 april 2023

The customer service was super helpful. I had a problem with merging size charts into one table with different tabs, in Kiwi. They assisted me in figuring it out by providing step-by-step instructions and even shooting a video clip demonstrating each step. Thank you so much! I highly recommend the Kiwi App for your store.

Tilos
Verenigde Staten
2 maanden gebruiken de app
Staytuned heeft geantwoord 11 april 2023

We're happy to hear that you're satisfied with our Customer Service! Our goal is to provide world-class service and support to our merchants. Please let us know if you need help with anything else, we're here whenever you need us!

2 januari 2023

Awesome app with tons of features. Has really helped curb returns for sizing issues as well as increase orders due to giving my customers more confidence in their size selections. Great customer service as well! Prompt and professional.

WESTON JON BOUCHÉR
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Staytuned heeft geantwoord 3 januari 2023

Thanks so much for this fantastic review! Reducing the need for (and stresses of) returns is one of the core business cases we try to solve for our customers, so we're very happy to hear this feedback. Please touch base whenever you need help again - Ron and Daniel and the rest of the Kiwi team are always standing by and ready to go!

Bewerkt 21 juni 2023

Am very satisfied. Fits perfectly. Since many customers often have to measure with me, this is very good. Was a bit difficult to set up, but I was helped very quickly by Daniel. top!

Pfoten Store
Duitsland
6 maanden gebruiken de app
Staytuned heeft geantwoord 30 december 2022

Vielen Dank dass Sie bei uns bleiben! Außerdem mochte ich das Wortspiel "passt perfekt". (Entschuldigen Sie die schreckliche Google-Übersetzung.)

23 augustus 2023

We have used Kiwi Sizing for a good few years now and can highly recommend this app to your shopify store. Easy to setup, and support are very helpful when we have any questions.

LAURIE EU
Denemarken
Meer dan 2 jaar gebruiken de app
Staytuned heeft geantwoord 24 augustus 2023

Thanks for the honest review Anders! We're glad and honored to be part of your business for the past few years, and hope that we'll still be partners for more years to come!

Thank you for making our day! Please let us know if you need help with anything else.

4 april 2023

the team is pretty helpful and kind, we have been using the app for a long time now and everything is going well.

Stockholm Co.
Mexico
Meer dan 4 jaar gebruiken de app
Staytuned heeft geantwoord 4 april 2023

Thank you for your kind words. Ron had a great time helping you out! We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!