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I am a drop-shipper and sizing is a very big concern. This app solved my issues and gives me peace of mind. Forget the others and just get this app. Support is tremendous. I've needed support for my quirks and not because of any app issues. At first it looks intimidating to start but one you start playing around it gets really easy. I'm a newbie to this eComm stuff and this app is a must-have.
Poor customer service. slow support to no support. there are free alternatives guys this one is too complex and doesnt worth the hassle
Hi there Barak! I think the chat gods are mad at us— we have replied many times to your chats, but it doesn't seem like you are getting them! I have also emailed you in hopes we can set up a call to work through your issues!
We appreciate the feedback, and also would appreciate the chance to help troubleshoot your issues. Your store has many custom elements, and some of which are conflicting with our app. We'd love to work with you through all this!
Customer service is horrible, Daniel (or bot) goes MIA whenever I chase for support/ help regarding the issues with size recommendations. Paid for an Ultimate subscription and was told to wait, wait and wait for 2 weeks for someone to help me. Waste of money. -----
Update - 23rd Dec 2021
Support team claimed to have emailed me regarding my bad experience in the review. Ok so, where is the follow up email?
Hi there! We are so sorry for this experience—definitely not the merchant experience we want to provide! We've reached out via email to try and help sort through any issues! 🙏
OUTSTANDING CUSTOMER SERVICE DEVELOPER WAS EXTREMELY HELPFUL TO MAKE THIS WORK IN AN OUTSIDE THE BOX APPLICATION.
Great, easy to read chart, extra bonus for metric conversion! I'm able to log in and edit any measurements that customize each item. Love the size suggestion.
Great app with a lot of options to choose from. Support is fast and very helpfull. They can fix a lot of things like lay-out changes. I would recommend this app! It's also very easy to use.
Hi Wolf Fashion! A little CSS can go a long way! We are so happy that you're happy. If you ever need more layout changes, just shoot us a note and we are happy to help! 🐺
So far so good. Implementing the app was easy and it looks good. It was nice after spending a few hours trying to manually code it and getting frustrated. Wish I found it sooner!
Support was super fast and friendly. Helped us out greatly. Couldn't figure something out and they fixed it for me. Thanks again!
You're very much welcome! You definitely made our day with this amazing review! Our team will continue working hard to provide you with the support you need.
If anything else comes up, just let us know and we'll be happy to help!
very easy to use and the function is very very good ;-)
still setting up the size guide, will update later
Easy to use but the reason why I gave this a 3 star review is that you can NEVER open this app to make any edits without the review button popping up so to get rid of it I am doing a review so I can just go in and use the app when I want to without having to close the review box. It's super annoying, when you're busy and just want to get a quick edit done you have to close the review box..
The support is great when you need it, which you will because some of their set up isn't easy to follow without asking for help. Like editing the cms on each row and removing that. But the support is fast, and there are never any problems with the app performing.
Hi, thank you for the feedback and we are really sorry for the trouble. We are always trying to make the experience better for for our customers and we will go ahead and make the review pop-up much less frequent. Again, sorry for the inconvenience and I hope you will continue using our app