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Hi how can i contact you
Hello! We are happy to support you, please contact us at merchant@klarna.com
The wrost damn setting experience I have ever had! (Store 2.0)
The banners are not responsive, it cant be fixed on top, it's basically useless.
It's absolutely terrifying how little effort has been put into making this thing work.
Thank you for you review. We would love to take a look into this to see what your experience is and support you with the installation. Please could you reach out to us on ...
It only shows the 6 months rate for Klarna financing. Instead it would be a lot better to have a message showing "starting at [the 12 months rate] per month".
Thank you for your review! We would be happy to support you with looking at options for the messaging if you reach out to us on merchant@klarna.com. Klarna conducts thorough ...
It’s too bad. After the new template was renovated, there was a Klarna installment module in the preview, but the website client couldn’t see it at all. It was a serious bug. There was no reply to the customer service email.
Thank you for your review! I can see our merchant support is currently helping you look into this as it would appear the placement requested is already visible on the product ...
Same experience as other users: the app doesn't work and the customer is nowhere to be found. Opened a ticket 8 days ago...
The app used to work on our store, but wouldn't translate for German customers. We were advised to reinstall it, which completely broke it.
Hello,
We regret that it has taken us longer than expected to respond to your ticket. We are requesting collaborator access so that we can help resolve this issue ASAP.
Useful application, easy to use. Would like to see further improvements; especially for accessing a list of On-Site Messaging badges with html availability so we can add them to pages using code instead.
Thank you for your review! We are glad to hear you found the app to be useful. Thank you also for suggesting improvements, we will look into this.
Not user-friendly at all. It's not working.
Hello! We are sorry you are having difficulties with the app. We are happy to support you to resolve the problem and listen to any feedback you have, please contact us at ...
Does not show up with US IP. Why is that?
Thank you for your review. Depending on the settings in the app On-Site Messaging will show to customers located in the country that matches what is on your Klarna agreement ...
It simply does not work.
Thank you for your review! We can see that you are in contact with our support regarding this and we will continue supporting you through the installation process. Have a ...
Super easy to se up in 2 minutes. Would recommend to anybody. No idea why there are 1 star reviews.
Thank you for your review! We are happy to hear about your positive experience.