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Its working pretty good. Only one big problem that i found is Ad blocker and tracking blocker. If my customer use Ad blocker then this app doesn't show at all on the website. That's why this apps is pretty much useless because now days all modern browser use Ad blocker. Can you please KLARNA fix that??
Hi Alfa-Jewelry,
We hear you about the Ad blocker issue.
Update (from 2023-Jan-26): discussion this with the Klarna On-site messaging team, not all Ad blockers block Klarna' ...
Unfortunately my experience in installing this app mirrors that of other reviewers. I had installed it but there was a glitch. Luckily the team responded very quickly and helped me sort it out immediately. It looks great!
Hi Ralph's Orchard,
We're sorry to hear that your experience with our On Site messaging app has not been Smoooth.
Our Merchant Support team will be in contact this morning to ...
To concur with other reviews, I found it painful to set up and ultimately nothing happened, so deleted. Amazed that a company of Klarna's resources can't create a simple app that integrates with the world's largest ecommerce provider. Poor.
We're sorry to hear that you had trouble installing the app. We do have a support team standing by to assist with any integration questions, and you can email them directly ...
Hello, I see Ireland is not listed in the country list to use this app on a Shopify store. is that going to change anytime soon? I would like to use it for my store.
Hi ZakFrench,
Klarna is available for Ireland for Shopify as an alternative payment method, but not available as a local payment method within Shopify Payments for Ireland. ...
Would be nice if they had instructions as to how to set it up. Got stuck on credentials.... what credentials were needed? I couldnt tell you.
We're sorry you got stuck. We do have a Support Guide for this app available at: https://x.klarnacdn.net/plugins/KlarnaOnSiteMessagingapponShopifySupportGuide.html
From the ...
Great app.
Although it has 1 (local) minor issue: the currency symbol is shown after the slided price, which isn't the default location for our currency (€).
Is it possible to manually change this position? For example:
Current on-site message: Betaal in 3 delen van 43,00 €
Prefered on-site message: Betaal in 3 delen van € 43,00
Hello Blommo,
Thanks for leaving a review on our on-site messaging app we really appreciate it.
Regarding you question if it is possible to manually change the messaging, ...
Why is Klarna not available for Shopify in the UK? Would this change anytime soon as I would really like to have on my store.
Hi UNDISPUTED SPORTSWEAR,
Klarna is still available on Shopify for UK (and all Klarna regions), but there is now an additional step to install the desired private payment ...
I used this app on other websites, won't attach to my own? Can't get past installation, video guide cuts off and I can't make it past screen #2 of installing. Thanks guys... too many bugs...
Hi EverAscendingLight,
Sorry to hear that you've had some trouble installing On-Site Messaging on your site. We would love to be able to help with the process, and if you ...
I was very excited about this app, but it doesn't work. I tried but is not a comfortable app. I believe when the developers update the app I will definitely try again. Shame such a big company but the app is not users friendly. You must do it better.
Hi Just Your Dream London,
We are working hard to make this app compatible with as many storefront themes as possible and still offer merchants the ability to choose where ...