Klaviyo: Email Marketing & SMS , Počet recenzí: 1 986
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Simply the best email marketing tool for eCommerce. Awesome customer support. Make the switch and watch your dollars start to roll in.
This is less than 1 star I will never use it again
I have been designing my campaign the whole day then it sent an empty template to all my customers!!
Klaviyo is great! They offer amazing support and also so many different features to meet our needs. Thanks so much!
Hi Josh, I hear your frustration and would love to get you some clarification here. Please be on the lookout for an email from us shortly.
In the beginning there was great support. Since a few months the app does not what it suppose to do, sent email reminders to customers.
When I contact the support team all is well according to them. Unfortunatily this is not the case.
I really hope they get things sorted out, otherwise I'm afraid they will lose loads of customers.
Fantastic! At first sight it seems complicated but it is extremely easy to learn how to use, and you can do almost anything you want. The online help pages are also exceptionally clear! :)
We've been using it at www.EverRose.com for a couple weeks now, and we really enjoy the integration with our existing contact lists along with the easy to use templates. We've experimented a bit with it, and it's very simple to set up, and the analytics are wonderful.
I'm still learning but this app has everything I was looking for. Special thanks to Amanda and Evan for calling, explaining and helping. So exciting to have so many features in all in one place! :)
The app itself might be great but their customer support is nothing to rave about. They do have a phone number but it's only if you're wanting to speak to sales. You can only email support but of course when you have urgent matters, you're not going to resolve the issue within your timeframe. The system disabled my account to be "reviewed by compliance team" right after I launched a time sensitive marketing campaign and looking to email my subscribers. My subscriber list should have been intergraded from shopify as they claim that is the main difference between Klaviyo and Mailchimp but when it comes to importing your list, you manually have to export from shopify and import because although they are automatically imported to your "profiles" they are not imported into your lists and segments which is pretty useless. So you have to manually export and import and even then they disable your account because it has to be reviewed by their compliance team... Since I signed up, all I have been experiencing is inconvenience to say the least. so far, wouldn't recommend it tbh... not to mention my call somehow got disconnected twice when I tried speaking with heir sales department.
I have been using Klaviyo for over a year now. I love how it integrates with Shopify and so all my emails are much more relevant to my customers and the products they purchased.
We run on Klaviyo. It's been indispensable. We haven't used it to it's full potential yet... but we're working on it!