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Awesome app
wonderful support and ease of use
Too many moving parts. Not user friendly for me.
Thank you for your review. We understand that some features may feel complex, and we’re constantly working to improve the user experience. If there’s anything specific our support team can assist you with or if you have suggestions for improvements, please don’t hesitate to reach out. We’d love to help!
We migrated from Mailchimp to Klaviyo a month before our BFCM promos. It was very easy to figure things out and utilize all of the help documents from Klaviyo to optimize things in record time. I made it a priority and we were able to migrate much quicker than anticipated. Learning about list cleaning and list warming was all new to me, I had been on Mailchimp for so long that I didn't have visibility to any of that. I cut my list in half simply by scrubbing anybody who had bounced more than 6 times or had not opened or clicked anything for over 2 years. The result was that I actually cut our costs by moving to Klaviyo and ended up with a more effective email list at the end of the day.
Hey there, this amazing news! Thank you for joining Klaviyo and we are very happy everything is going well. If you ever need any help, contact our support team.
So I had some issues linking my Klaviyo account to my Shopify store. Couldn't work it out so I reached out to Klaviyo's support team and spoke online to a really helpful chap called Larry. With his help, I finally got there. But I really couldn't have done it without Larry's guidance. If only all customer support was as good as this! Fantastic job! Thank you, Larry; thank you, Klaviyo.
Although Klaviyo has some nice features, there are better and more affordable options out there. I had yet even been able to use it before I got an email stating that I already used up my free plan and needed to update my pricing. When I checked what I would have to upgrade to, it showed almost $900. Klaviyo bases its billing on ALL contacts rather than actual subscribers. This is important as you cannot market email those who haven't subscribed, so this system of billing is extremely misleading. I quickly uninstalled. I have a very small business based out of my shed. This isn't a realistic for most stores on shopify.
love it - so far so good!
Love this app.
Great integration with shopify! Very user friendly too. The only thing I would request is to be able to use the SMS functionality in Puerto Rico, USA.
Love the upgrades!