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It is really easy to use and a great way to collect reviews from customers to use on our website.
very good but you need an expert ,if you get that its very good, but too complicated for me alone
It's been great so far!!!
Super easy to use!
Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!
Klaviyo reviews is a no brainer to add on to the Klaviyo services. Seamless to install and has the most important features - easy customer experience, Q&A, linking similar products, etc.
The most important part of any app is the support available, and the Klaviyo team is awesome to work with. Any question that comes up is supported through chat and documentation.
Highly recommend this app!
Great support. The app was not showing the review on my template and the team worked hard to make the necessary adjustments to make it work. The interaction with the support team was great.
Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."
We transitioned to Klaviyo Reviews from Yotpo about ten months ago looking for additional customization options and couldn't be happier with the platform.
Set-up was easy and the email flow has been one of our most engaged since shortly after launch.
A big leg-up was Reviews' integration with Klaviyo for email and SMS. Before Reviews we were confined to a template with few customization options, now our request for reviews matches our brand's look and feel. We've also been able to A/B test sends to get the most out of our requests for reviews.
If you're already using Klaviyo for email marketing Reviews is a no-brainer.
Thank you for your review! We're happy to hear you're finding so much value from our platform.
It's all about getting reviews, the way that this is integrated with our emails and allows customers to rate in the email makes all the difference.
Going from a few reviews to consistently receiving emails has been a game-changer for us.
Excited to see what comes next for the app.