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still waiting for the support! someone need to read carefully and asnwer or no clients for you!
I’ve checked internally and we’ve sent messages before, on the same day, and after your review. It seems you might not be receiving them, as we haven’t heard back. We’re ...
We have wasted literally hundreds of hours trying to get this app to work on our own and with their help. It sets up OK but the product filters and category mapping keep changing over time on their own. This is a huge problem if you have automatic downloads to your merchant center. They did assign an agent to our problem but they could never figure it out. Today, rather than spending my time ...
We regret to hear about your experience. The app does not change filters or any mapping automatically. We can investigate further to determine what triggered the ...
ich hab den nutzen überhaupt nicht verstanden. Es ist auch schwierig einzurichten
Our app does have a learning curve, but we're providing full assistance to help you through the setup process. Please reach out to our support team, and we'll be happy to ...
Es terrible. no sirve para nada. La app te manda hacer mogollon de logs in. para que luego no haga absolutamente nada. encima cuesta 25 euros mensuales
Hello,
Thanks for the review. I’m sorry for any confusion. The app installation is just the beginning. Without proper app setup, the Koongo app has no functionality by ...
Worst support. This app do not make it easy for you to list on markedplaces in fact so many errors and bad support you might just upload your products to the selected marketplace, and update manually for each sales.
Dont install. AND CMON 25 DOLLER FOR A FEED WITH NO SUPPORT!
We’re sorry to hear about your experience. Our records show that you didn't use the app for even half a day, installing and uninstalling on the same day. Despite offering ...
Bad communication!! this is the only app for beslist.nl , so i have no choice, but liveapp does not work, and system is very complicated, and you must activate everything your selve. Respons is very late only by mail. We mentioned last week that we monday must go active /live, no reaction alle monday, send a message...and again 11,17 and still no response. We need info about FTP , we can not ...
Poor help to set up this app! Why pay when you have to struggle to set it up? when I pay for a service I expect 99% of the problem solved, but with this up I feel like am putting 95% of work!!! I wouldnt recomend this app. Sorry guys.
When you offer a service to merchants like us make sure you have done all the hard work and charge all you want within reason. I give this 1/10.
Also when you list ...
Sorry to inform that this App does not work at all. Koongo's services are very poor and the help was not effective. They respond only by email which will take times for them to respond. They are unable to help syncing my products and even incapable to figure out how to do it. I am very disappointed as my hope was to be able to connect my store with eBay and Amazon, manage my inventory loads etc.. ...
Hello,
thanks for the review. I'm sorry for your negative experience. In general, Amazon and eBay integrations are quite demanding in terms of product data. I see from our ...
I used this software to sync with amazon it deleted all my variation on amazon. Beware do not use this app very bad customer service it took 24 hours for reply. Lost sales for second day
Thanks for your review. I'm sorry about the issue but it is not possible to adjust listing manually and automatically via API at the same time. The listing changes overwrite ...
could not offer support for a new customer as could not be bother to support, tried for 2 days with little help, would not recommend
We are sorry to hear about your recent experience with our support team. To ensure the necessary level of assistance, we require scheduling calls for non-urgent matters at ...