Kustomer
Galerie propagovaných obrázků
Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
- Důležité informace
- Funguje s nejnovějšími motivy
Jazyky
angličtina, francouzština, němčina, italština, portugalština (brazilská), portugalština, španělština, čínština (tradiční), čínština (zjednodušená), a japonština
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- Pokladna
- Recharge
- Loop
- Aircall
- ChannelReply
- 40+ Integrations
- Klaivyo
Kategorie
Posílání zpráv v reálném čase
Automatizované odpovědi
Kanály
Automatizace pracovního postupu
Cena
Partner Kustomer může samostatně fakturovat externí poplatky, které se neobjeví na vaší faktuře Shopify. Zjistit více
Free
Bezplatná instalace
From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate
Všechny poplatky jsou fakturovány v měně USD. Zobrazit všechny cenové možnosti
Recenze (18)
- 100 % hodnocení s 5 hvězdami
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0 % hodnocení s 4 hvězdami
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0 % hodnocení s 3 hvězdami
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0 % hodnocení s 2 hvězdami
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0 % hodnocení s 1 hvězdami
Kustomer integrates well with Shopify. All order info comes through to the customer's timeline and allows us to easily see order history. We have had kustomer integrated with Shopify for a few years and have never had any data syncing issues. We also are able to funnel specific orders from Shopify to specific fulfillment channels within our organization, giving our customers a better experience.
We've been using Kustomer for a few years now after switching from another CRM, and it’s been a game-changer for our support team. The seamless Shopify integration lets agents view and manage orders directly within conversations, cutting down on time and clicks. The unified timeline, automation tools, and custom workflows have helped us streamline support across email, chat, and social channels. The UI is clean, the reporting is robust, and their support team is consistently helpful. Highly recommend for any growing Shopify store looking for a scalable, efficient CX solution.
Kustomer keeps things running smoothly. I can see all the Shopify order info, process refunds, check past conversations, and keep everything organized. No more jumping between a bunch of tabs. It also pulls in emails, chats, and social messages, which is super helpful. It’s easy to customize and their support team has been great. If you’re running support for a busy store, this is definitely worth it.
We've been using Kustomer for several months now, and it has completely transformed the way we handle customer support. The integration with Shopify is seamless—agents can view and manage order information right alongside conversations, which saves time and reduces back-and-forth.
The platform's unified timeline and automation tools have helped us streamline support across channels like email, chat, and social media. We've also been impressed with the custom workflows and reporting capabilities, which allow us to tailor the system to fit our team's needs.
Kustomer's UI is clean and intuitive, and their support team is responsive and helpful. Highly recommend for any growing Shopify store looking for a scalable, efficient customer service solution.
We've been using Kustomer for a few years now, switching from Zendesk, and are very happy with its features and pricing.
Podpora
Podporu aplikace poskytuje Kustomer.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
Uvedena
29. duben 2020
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