Kustomer
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Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
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Langues
anglais, français, allemand, italien, portugais (Brésil), portugais (Portugal), espagnol, chinois (traditionnel), chinois (simplifié), et japonais
Fonctionne avec
Recharge, Loop, Aircall, ChannelReply, 40+ Integrations, KlaivyoCatégories
Messagerie en temps réel
Réponses automatisées
Tarification
Les frais externes peuvent être facturés par Kustomer séparément de votre facture Shopify. En savoir plus
Free
Installation gratuite
From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate
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Tous les frais sont facturés en USD. Voir toutes les options de tarification
Avis (13)
- 100 % des avis sont des avis à 5 étoiles
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0 % des avis sont des avis à 4 étoiles
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We have been using the Shopify integration into Kustomer for quite sometime now, and its made things so much easier. Shopify being such a heavy site can be very taxing on the computers we use. With the integration into Kustomer, its allowed us to minimize the amount of tabs running at once keeping our machines running well. The speed at which we see the information is also great, no need to wait for long load times.
We love the shopify integration in kustomer! It really helps our agents help customers faster with orders and be able to process quick actions like refunds. The enhancements made have really helped!
We've tried other platforms, but honestly, Kustomer is the best. We love how it's customer-focused, rather than ticket-focused, so reps can easily see every order and every interaction we've had with a customer (including chat, DM's from social media, phone calls, SMS, etc.) This helps us easily close out duplicate tickets and allows the customer to deal with one rep throughout the whole process. Support is awesome and helpful and the integrated Knowledge Base (internal and external) helps customers help themselves. We also love the easy-to-set-up chatbots!
Killer app - amazing integration that make supporting Shopify customers FAR easier than any other support tools.
Our company, AXIL, loves using Kustomer. We've finally been able to track our customer service efforts all under one roof without emails and social media messages getting lost. 5 stars!
Assistance
Kustomer peut répondre à toutes vos questions concernant Kustomer.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
29 avril 2020
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