LangShop AI Language Translate

I want to start this review by saying that this app is 100% worth trying just for the dedicated support and the importance that the langshop team gives to any customer who encounters problems. I had a rather complex problem and it was resolved within 2 days by the team. Whereas other apps would blame shopify or other excuses( it happened to me).

PRO list with things that I like at this app and why I continue to use it:

-The translation quality, the app is super user friendly, it's the only app whose interface is easy to understand and where I don't get lost in the settings, also they use the same translation AI as the other apps, the part I like about this app is that it has DeePL integrated in it, which is super good for stores selling in countries with different languages.
One thing to point out and note by me is that for the translation to be as accurate as possible you need to get the punctuation right and the product names not to be spelled out in capital letters, otherwise the AI will consider them brand names, the app will translate any word and phrase if you follow the simple rule above, otherwise you run the risk of it not being so accurate but the problem would be with the original content, not the translation.

-It has a great design and lets you customize the language switch button as you want, I tried it on other apps but this feature was quite limiting, which is a plus for Langahop.

-The cost I consider relatively cheap, considering that with only 30 dollars it translates for free in 5 languages and you have no limit to which words or characters it translates.

-Customer support and customer care is 10 stars, they really care about their customers, which surprised me as they always helped me with different questions and queries.

Cons arguments to use this app I didn't find, many say it translates slow (I find it quite ok, they translated 250 products in 8-10 hours). I from previous experiences with other apps it has about the same speed, but accuracy of translation is more important than speed for me, that's why for me I can't consider it a con, but it depends on each one, it's a subjective thing as one is willing to wait.

The best thing is the support staff, specially Mr. Sergey Kochetov, they are very professional in coding and tracking errors, and that is what one should look for in this technical field. The overall method of translation is good and currency converter is also good. I wish the chat option was open 24/7 so the issues can be solved as soon as a client send request. I hope they do it soon.

IGNORE NEGATIVE REVIEWS
These guys are on the ball. immediate customer service.
Helped me set up during the trial period! Did massive changes to help me.
Absolutely brilliant for multi-language and multi-currency!!!

My website had some complexities that obliged us to be creative to completely translate the whole content. I cannot say enough about the quality of the assistance I received from Taras and Sergey. They had the patience of Gods! I asked for their help many times and their support was par excellence.

Superbe application ! Simple et efficace à utiliser, le service client est très fonctionel. Merci à Égor pour sa précieuse aide

Great and fast help from support manager Olga. She gave me some ideas and I definetly want to continue to use the app. Thank you!

The customer service was so helpful! Great application! Helped to translate everything perfectly. Would recommend it!

It is impossible to write otherwise: the best support I have encountered on Shopify. No matter who you talk to, it's always great. Very good translations of the store. The best application in this category and the best support. If I could, I would give 6 stars.

App does what it's meant to. The auto translation does not compare to a native speaker, we cannot use it for any of our native languages. Which is alright because the translation is faily straightforward. Support and customer service are the reason for the 5 stars. They will make sure to help you through any issues.

Great App, excellent customer service!! Couldn’t ask for better. We have had some problem with this app but customer service team tackled the issue very well. Thank you Dayana Nezhura!