LangShop AI Language Translate
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
Değerlendirmeler (442)
Hassaslaştır
-
Puana göre
***STAY AWAY***
IF you pay $34 per month they will try to solve your issues. When I decided to go for the basic plan as I din't need to spent so much and by mistake i changed the language switcher to the default option i couldn't even make it smaller. I didn't ask for any other changes apart from the size of it.
Obviously the one the provide with the basic plan is HUGE ON PURPOSE TO LOOK UGLY. Extremely frustrated and I am already searching to replace them. It's not even worthy the $10 they get at the moment.
Hello ROUTE 67!
We are very sorry that you've had bad experience using our app and would like to find a solution for you
We've tried to get in touch with you about this issue and offered you a temporary upgrade of your plan so you can apply the advanced settings, but we haven't received a response.
Could you please check email and let us know about your decision?
Thank you in advance!
Best regards,
Langshop team
Really not recommended.
Maybe when you are on the advanced plan it's better, but instead of that, it's a big fail.This app is a joke for me. I don't recommend it.
Poor traduction.
Hi PERFEX Industries!
Please accept our sincere apologies for the difficulties you experienced.
Please let me clarify that the free LangShop engine does indeed have basic translation quality.
However, I would like to point out that the application provides you with the option to use the pro engines ( Google, DeepL, and OpenAI) with the better translation quility. Translations with these engines are more accurate than with the free engine.
Kind regards,
LangShop team
I have not had a good experience with this application and therefore do not recommend it. After uninstalling it is not possible to delete the code that the app adds to the store template. The solution they offer me is that I contact the team responsible for the development of the template so that they can solve the problem for me. Incredible solution.
Hi Paleobull,
Thank you for the feedback!
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Kind regards,
Langshop team
The upgrade to Version 2 has been a total disaster for us. We can no longer use our export/import app Matixify. Trying to download our products using their export/import feature and it is estimating it will take at least 48 days to complete. So far it has been running for 4 days. We now have to get a new and better language app.
Hello!
We've tried to contact you regarding the issue, but didn't get a response,
Could you please check our e-mail and let us know about your decision?
Thank you in advance!
This software is quite expensive but the service is poor. most cases no working well and answers always like machine, you have to spend a lot time to learn and ask and wait by yourself.
Hi Daytrends store admin,
Thanks for sharing your feedback!
It's really sad to know that you had a negative experience with our application and service.
We apologize that our service did not satisfy your expectations. Your feedback helps us do better.
Please feel free to reach out to support@langshop.app or LiveChat with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us a chance.
Kind regards,
Langshop team
Very little support. The translations to spanish were poor and we had too many edits that it wasn't worthwhile. Moreoever, once we deleted the app, it screwed up checkout of many of our products. They were unable to provide a full uninstall and told us to hire a web developer to fix their broken app. I was shocked this app is still on shopify app store.
Hi bighammerwines.com team !
We are very sorry that you have bad experience while using our application.
Please note that our app offers different ways to translate the content, but not only the machine translation, like DeepL and Google PRO integration, and an opportunity to order the translation from the Agency Translation.
Also, we already figured out with you and Shopify support, that it was not our app which screwed up the checkout page. From our side, we've provided you with the guide how to fully remove our app from the store.
Once again, please accept our sincerely apologies for all the inconveniences you have faced with.
We hope you could get back to us via email, and we can come to an agreement on this matter.
Best wishes,
Langshop team
*** UPDATE : They say that their customer service is available 24/7, but since I've left this review, they've removed any chat/support contact button from my account, as revenge. Considering the fact that you cannot do any change without the help of customer service, based on this non-user friendly app, I'm telling you, DO NOT CHOOSE THIS APP.
Made one of the biggest wrong decision by choosing this app. Now most of my translations is stuck with this app, and if I were able to read the reviews before, I would have chosen differently. Been using this app for about 6 months. EVERY time we want to update anything, because the software is the opposite of user-friendly, we have to ask customer service, who respond 50% of the time, and when they do, they usually tell you that there's nothing they can do on their end, so you should just figure it out yourself. If you want to bulk edit more than 5 products, you need to use their import/export feature, which takes about 5-7 days to import, and 5-7 days to export. So hopefully you're in no rush, because it will take a decade to get your bulk changes in place. Every time you change something on the main version of the website, you'll have to go directly into your website code, to figure out where it's precisely located in the code of your theme, to then locate it in their app. There's no way to just type a word and they will tell you where the translation is - almost need a degree in computer science to get this working. I've received threat of removing the app if I left a bad review, which I'm doing anyway, since I'm fed up with everything. Also why you won't see a lot of negative reviews - they will remove any of your content if you leave a negative review of their app. Do yourself a favor, and don't choose this app, there's a million other one, and I wish someone would have told me this before I choose this one.
Hello Koop Team.
Our team is really sorry to hear about your experience and that you were let down by our app.
We sincerely regret that this trouble made you doubt the quality of our application and service in general. We try to do our best to improve our customers' experience!
We strive for excellence in customer service, but it’s clear we missed the mark in your case.
In case any questions will occur- feel free to contact us in our chat or email Our support service is available 24/7 and always glad to assist
Best regards,
Langshop Team.
Very bad experience, as after installing the app, customer support asked for staff account to see why the new version is not working, but i found later that a change in the HTML code of the original theme took place, so when i uninstall their app, i found the original theme text is completely flipped, and then i found the piece of code added for this reason, if it is intentionally or not, in all cases they should get my permission for any code change, also when i uninstall the app they should tell me and answer me that they changed the code
Hello. Thank you for your review. We are really sorry to hear that you had such a negative experience with the app. I'm sure our support team would have sorted out the situation with the Theme. Please contact us at support@langshop.app or via live chat at https://langshop.app/contact/store-owner and we'll do our best to improve your experience with us.
Great support
Hello Wispynutrition Team!
We are so happy to receive a 5-star rating from you!
Thanks for your kind words about our support team.
We will continue to improve our support service and app!
Best regards,
LangShop Team
Langshop is a great app for translating your store and expanding to new markets! Their support is amazing as well.
Hi Nuvo!
Thank you for sharing your experience! We're excited that LangShop is helping you expand into new markets, and it’s fantastic to hear our support team made a positive impact. We're here to keep your growth smooth and successful!
Kind regards,
LangShop team
Ekaterina & Valeria just 2 amazing, patient, and helpful Customer service supporters. The app is also great!
Hi, OZI. AMSTERDAM team!
Thanks for such heartwarming words about our app and support!
Your opinion means a lot to us :)
We will continue to work hard to provide you with the best possible experience.
Best regards
LangShop team
great support
Hi, ORGANIC NOEN!
Thank you so much for a 5-star rating! Your feedback really means a lot to us :)
We are always here for you, should you need any assistance!
Best regards,
LangShop team
Very good app i recommend it
Hello pluscompress team!
Thank you very much for the appreciation of our app! It's a pleasure to hear that you are satisfied with LangShop :)
Warm regards,
Langshop team
Lilia supported me on an export issue the problem resolved swiftly :)
Hello!
Thank you for such a great review.
Our support team will do their best to make you happy with our app ;)
Best wishes,
Langshop team.
The app works well as intended!
Though it took a bit of support, to get it to work properly, thankfully they had a really friendly and helpful support agent available :)
Hi CYKOM!
We are really happy that you are satisfied with our customer service! :)
Please feel free to contact us any time, we are here 24/7.
Warm regards,
LangShop team
Excellent app. I think the best language translation app with AI capabilities and friendly customer service.
Hello Quality Approach Fashion !
Thank you so much for your review! We are happy to know that you are enjoying your experience with our app! It is a pleasure to provide the best possible service to our customers :)
Warm regards,
LangShop team
If i have to describe this app in one word it would be:
FANTASTIC!
Hi V24 !
Thank you for such a great review. We are glad to hear that you are satisfied with our app :)
Feel free to reach out if you have any questions!
Best regards,
LangShop team
翻訳されていない箇所があって、ずっと原因がわからなかったのですが
Langshopのサポートにチャットしたら
Boost AI Search & Discoveryアプリが影響していることがわかりました。
Boost AI Search & DiscoveryのMultiple-language data Syncを更新したら
翻訳されなかった部分も翻訳されるようになりました。
ありがとうございました。
★4にした理由は、3回同じ問い合わせをして、3人目のサポートの方がようやく正しい解決策を提案してくれたからです。
こんにちは！
レビューをお寄せいただきありがとうございます！
アプリに関するご質問やサポートが必要な場合はお知らせください。
喜んでお手伝いさせていただきます！
よろしくお願いします。
Langshop チーム
Hello NorthStars™ team!
Thanks for your 5-star review! We sincerely appreciate your feedback.
Best wishes,
LangShop team
L'assistance semble ne rien avoir a y faire a vos questions.
Je ne conseille pas, en plus de répondre a coté de la plaque, ils ne donne pas de code d'intégration a leur clients.
Ils demandent un tas de questions privées, ce n'est pas profésionnel.
Hello KURT DISCOUNT team.
We are very sorry that you have such an impression about the work of our support team. We didn't have any intentions to make you feel uncomfortable.
Let me note that our application does not provide any integration codes, it is only responsible for translating content from the default language to additional ones. The questions that the support team asks help to better understand your request for a more detailed answer. Please accept our sincere apologies if these questions were personal for you.
Thank you for your feedback. All the feedback helps us to develop our app and improve our work.
Best regards,
Langshop Team.
WOW!! The Support ist fantastic. SOOO fast and he really helped me a lot (probs to Max:) )
He knows what he is doing and does ist so good. Well done!
Hi team Trandive!
Thank you for the fantastic review! We put a lot of effort into making our service as user-friendly and the its team as professional as possible. We truly appreciate your feedback and are always striving to improve.
Warm regards,
LangShop team
Great Support, very reactive and for once, problem solvers !
I'm still discovering the app before publishing new languages but the app looks great so far, very imporessed.
ERRATUM: Support is very reactive but the app was a complete waist of time in my case : it takes forever to translate, glossary functions and export/import functions didn't work.
Hello!
Thank you for bringing this to our attention. We apologize that our service did not satisfy your expectations..
Please feel free to reach out to our support team with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Best regards,
Langshop Team.
Grea app! Overall, I highly recommend this translation app to anyone in need of a reliable and efficient tool for language translation. It's a well-designed app with excellent accuracy, a user-friendly interface, and a wide range of features that make it an essential companion for both casual users and professionals.
Hello, MOVESEA UK!
Thank you for your wonderful feedback, we do appreciate it :)
Our Team is always here to help, so I hope your journey with our app will be joyful.
Best regards,
LangShop team
Great and fast help from support manager Olga. She gave me some ideas and I definetly want to continue to use the app. Thank you!
Thank you for your kind words, UNISNACKS Team!
We’re grateful for your feedback! It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit.
We look forward to the next time we’re able to serve you again.
Have a wonderful day!
Best regards,
LangShop team
Die App ist einfach nur Klasse. Die Nutzung ist sehr einfach und die Übersetzung geht auch sehr schnell. Außerdem wird alles perfekt übersetzt.
Bei Problemen kann man dem Support schreiben und dieser hilft einem auch sehr zügig. Hier nochmal ein Dank an Max der keine Fragen offen lies und mir bei allem geholfen hat.
Zusammengefasst kann ich nur sagen: Die App ist einfach nur super und der Support genauso.
Hallo Liebe Touch Therm!
Vielen Dank, dass Sie sich eine Minute Zeit genommen haben, um so ein positives Feedback zu hinterlassen!
Wir freuen uns sehr zu hören, dass Sie mit unserer App zufrieden sind und sie für Ihr Geschäft nützlich finden.
Wir hoffen, dass Ihnen dieser gute Eindruck während Ihres gesamten LangShop-Erlebnisses erhalten bleibt.
Mit freundlichen Grüßen,
LangShop-Team
I had a problem with the app, but the problem has been handled very well by the team of Langshop, Good job!
Good day, King Amsterdam team,
Thank you for your feedback!
Our support team is always happy to handle any issued related to the app.
We are glad to help :)
We will reach out to you soon once the reply about the issue is received from Shopify!
Yours sincerely,
LangShop app
Since I am using this App quite a long time already, it's my pleasure to update my review and to provide another feedback about the support team:
I had quite some little issues, since I changed the Theme, made some updates, change the Cookie banner and software respectively....lost some metafields, translations all these issue connected with running a multilingual shop ...
It's my great pleasure to once again provide the Support team of Langshop/Agheadwporks a real 5 stars feedback ! They all respond very fast and resolve all the problems in a very competent and experienced manner..! Always !! All team members of Langshop are just great professional experts and do a real fantastic and great job, they help and try to resolve anyy problem and issue and never complain in the sense, that is someone else problem, caused by another App..or so , never !! If necessary, they even contact the developer of the corresponding App and resolve that issue with them ! It's really a great pleasure to work together with the Langshop team ! I highly recommend that App and in particular the fast and competent support team !
Best regards
Bags by Sumageza
Today, after 7 months using this App, I would like to add another review: This App works very well, and I am very satisfied...But: The support Team is not only great, they really are excellent, competent, very fast, reply almost immediately, take the issue or problem as a challenge and they always are very succesfuI always have experienced such a fast and great support by everyone of the Langshop support team, that is my pleasure to recommend this App !! The Langshop support replies fast, and does everything in such a great and constructive way with high competence that they should receive not only 5 stars, but many many more....! It doesn't matter what day of the week, what time ...even at night early morning or during usual working hours, Langshop support team always respond fast !! and they are not only responding, they are resolving any problem, any issue one might have !!!! They really doing an excellent support and unbelievable fast and great !!!! and 7/24 always....!!!
bags by Sumageza
Thanks so much for your feedback! We’re really glad you enjoyed our service, we’ve found it’s a definite customer favorite!
Amazing support from the team. Issues are resolved quickly. I just wish that LangShop had a visual editor, then it would be really great!
Hi B&Q KSA!
Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could contact us to let us know what we could do to make your experience better.
All the best,
Langshop team
A Big Thank You to Lilia and the team for their Great Help and Availability.
They Fixed all the issues i had.
Lilia was responding very fast . Thank you again. EXCELLENT service, a FIVE Stars.
Hello!
Thank you for your feedback.
We are happy that our customer service is helpful, and you're enjoying our app :)
Please contact us again any questions arise.
Best regards,
Langshop Team.
I've been using a few different translating apps and I like this one the best so far.
User-friendly and decent pricing. Good value for what you get!
Hello!
Thank you for your wonderful feedback :)
We'll do our best to keep the service on a high level to make our customers happy.
Best regards,
Langshop Team
A great app, Meets my expectations and if I have any questions I will be helped quickly and clearly. Highly recommended.
Hello Mardeza Team,
Thank you so much for taking the time to leave your feedback.
Our staff always enjoys reading reviews such as the one you left us!
It lets us know we are making customers happy and doing something right! Please, let us know if there is anything else you need.
Best regards,
LangShop team
客服服務很好，擁有很專業的產品知識，能夠迅速解決我的問題
軟體價格也很合理，需要即時轉換貨幣和語言，我嘗試了不下10種不同的軟體，只有這款最讓我安心，且任何回覆都很即時，滿足我的需求。 客服支持專員---Maxim也非常專業，有禮貌
有你們當我的後盾，我非常榮幸。
Hello there!
Thank you very very much for such a great and pleasant review! We really appreciate it. It's really nice to read such feedback from our users.
I do hope that you continue using our app and enjoy its functionality. We'll surely continue of doing our best to provide the best service possible.
Should any questions appear- you can always contact us in chat or via email.
Have a good one!
LangShop team
Great app!
Tried some other translation apps as well, but none could fit my needs.
Very easy translation. When translating the whole store elements at once, it "translates" icons as well and some other things changed, that shouldn't. But the support was very helpful! Now everything works as it should.
So for the future it would be great, if they can somehow implement it, that icons are not "translated".
But would definetely recommend this app!
Hello Petorra!
Thank you for your kind and honest review, we appreciate it :)
Regarding the icons translations, the case is related to the theme, which marks the icon tags as translatable ones, that's why they got translated and haven't been displayed correctly.
Once the translations are removed the icons are displayed correctly.
In case any other questions occur, please feel free to contact our Support Team via the live chat in the app or directly via mail:support@langshop.app
Best regards,
Langshop Team
Ich schreibe selten Bewertungen, aber das ist eine sehr gute App. Es wird einen sehr schnell geholfen & das macht es für jeden der die App benutzt einfach. - I rarely write reviews, but this is a very good app. You get help very quickly & that makes it easy for anyone who uses the app. Great support. 5 stars are well deserved. Ein Klasse Support. 5 Sterne sind Verdient.
Hallo, Feel Your Style team!
Vielen Dank für die netten Worte, Ihre Bewertung wird sehr geschätzt!
Wir tun unser Bestes, um unseren Kunden ein hohes Maß an Service zu bieten und mit jedem Tag besser zu werden.
Thank you so much for such nice words, your review is appreciated a lot!
We do our best to provide our customers with the high level of service and be better with every day.
Best regards,
LangShop Team
Support très réactif ET efficace, repond à tous les problèmes et sais les résoudre. Parfait rien à dire
Merci beaucoup pour votre commentaire chaleureux ! Nous sommes toujours prêts à vous aider pour toutes vos questions ! :)
Sincères salutations,
L'équipe LangShop
very good app, and excellent help. the overall design is what I preferred and there was little bit confused when I removed previous language apps. but the help is excellent to walked me through.
Hello!
Thank you very much for you kind words about our app and support.
We really appreciate it and would do our best to offer the best service we can.
Langshop Team
Absolutely great translation app, very approachable and intuitive, allowing "non-professionals" to take the matter into their own hands. Super responsive customer service, which by itself is worth the price.
Hello!
Thank you very much for such high review! We really appreciate it and happy that you are satisfied with our app so far!
In case if will face any difficulties feel free to contact our support team, we are live 24/7!
Have a good one!
Superbe application ! Simple et efficace à utiliser, le service client est très fonctionel. Merci à Égor pour sa précieuse aide
Hello!
Happy to hear that you are satisfied with our app!
Feel free to contact our support team if you face any issues!
Best regards,
Langshop Team.
The App works great, though i did have some trouble for setting it up at first. Within minutes their great support team helped me out and everything ran smoothly. So i would recommend their service
Hello!
Thank you for your great review :)
Our Team will do our best to make the uboarding process even better.
Should you have any question about our app please feel free to contact our support Team any time.
Best regards,
Langshop Team.
Great support, help me a lot with some technical stuff and explanations about how to translate some parts in my store, really recommended!!
Hello!
Thank you very much for such amazing words!
It means alot for us and helps us to improve our app!
Our support is live 24/7 and always ready to help you and answer your questions!
Best regards,
Langshop Team.
This is a great app if you want to explore new markets and countries. The possibilities are endless and their customer support is on point, 24/7.
Hello!
Thank you for you honest feedback.
I hope the app brings you joy :)
Best regards,
Langshop Team.
I like the free version, as I am bilingual, it's perfect for a DIY and if you are not bilingual, they have a paid version where you can have it done for you.
Hello FREYA,
Thanks a lot for sparing a minute to leave such positive feedback!
We're truly happy to hear that you're satisfied with our app and find it useful for your store.
We do hope that this good impression will stay with you throughout your LangShop experience.
Best regards,
LangShop team
I used this app and it did not work! Nothing was translated and I was on it for a week. I don't recommend this app
Hello My Sex Toy Hub store admin !
We are very sorry that you have faced with bad user experience while using our application.
It could be so that you have everything translated in Langshop, but for example the languages were not connected in the Market section, and that is why the translations were not visible on the website.
We really want to get to the bottom of the problem, please give us a chance :)
We have sent you several messages already and looking forward to your reply.
All the best,
Langshop team
After using and preparing to save the submitted data keeps redirecting causing the shopify backend to crash. It is said to be a shopify server problem, I have changed the comment
Hey there!
Thanks for sharing your feedback. We really appreciate you taking time to leave it. As said during our communication, it was an issue on Shopify end. Hope you are enjoying LangShop now.
Thanks for being with us!
Your friends at LangShop
molto bella la grafica e linterfaccia e molto carina deve ed e sicuramnet utile a quello a cui io vado in
Ciao Rebirth Store94 !
Grazie per il suo bel feedback!
Siamo lieti che siate soddisfatti e che abbiate avuto un'esperienza positiva con Langshop.
Faremo del nostro meglio per continuare a soddisfare le esigenze dei nostri clienti in futuro.
Cordiali saluti,
Langshop app
I had an issue at first but the team asked me what was wrong and fixed it in a short time. Very pro, very efficient !
Thanks
Hello there!
Thank you very much for your kind words, your review is much appreciated! We're doing our best to make our customers happy and improve customers' service. Should you have any questions- feel free to contact our support team.
Best regards,
LangShop team
いつもエラーが起きます。
１ヶ月して改善しないようでしたらお金を払うのをやめようと思います。
問題が起きて質問をするコーナーでも解決策のある返信をもらえず、簡単にリフレッシュしろという返答のみでした。
本当に使いづらいですし、このままエラーが起こり続けるようでしたら、使用を停止します。
Hey! Just noticed you forgot to update your review after the issue had been resolved :)
Thanks for your cooperation and help!
Excellent application and very reactive support! It covers all needed functionalities. I highly recommend it!
Hello!
We really appreciate your feedback, thank you!
In case any questions about our app occur, please feel free to contact our Support Team via live chat or mail.
Langshop Team
Ive had trouble with Shopify as a CMS system as a whole - cause of theyre restrictive areas. But, Langshop does it all what Shopify can offer, and their faults/featured are limited by Shopify and not the app. Features I miss - Direct checkout also translated from "buy now" button on Dawn - as I understand this "code" is restricted by Shopify. - If you change your primary domain, between languages, the translate doesnt follow - so the "theme" download doesnt work properly after that. - Would like a full "automate translate", that just targets new text and not the whole page. (If the page is already translated professionaly).
Hello!
Our entire Team is really grateful to you for your review. We appreciate your cooperation and will do our best to provide you high-quality app and service.
Best wishes,
Langshop Team.
All good! The translations are easy to do and the customer service/techsupport team is really helpful. Thank you to Olga who was willing to help me and bear with me!
WOW! Thank you for your excellent review! We are glad to hear that you had a great customer experience with our team. Do not hesitate to contact us with any questions! ;)
Warm regards,
LangShop team
Review updated: After leaving a bad review on the service, I was quickly contacted by the customer service to solve the problem that was reported.
Hello!
We're sorry to hear that you've faced such situation.
We've already issued the refund for this charge that you received, since all the charges proceeded on the Shopify billing side, but not directly on your LangShop side. This is a very unfortunate misunderstanding for which we apologize and for the inconvenience connected with it. Would you be so kind to reconsider or remove the review you've left. We really appreciate our customers and every feedback left is really important to us.
Best regards,
Langshop Team
Maxim, he's one of the best and patient support I've met at shopify.
He answered all the questions in a short amount of time. I love this excellent app, but thanks to him I like this app more.
Hi!
Thank you so much for your review and for the highest score! We're very happy that our app matched your needs and also that you've found a timely help right when it was needed.
Best wishes,
LangShop app
Always there to help. I've asked for help several times and they are always available and with qualified support members that actually fix the problems.. Definitely recommend it.
Hi!
Thank you so much for you review and for your trust in us and our product.
We're very happy of such a high score of our work.
If you will ever have any questions or issues again you can always get us in touch.
Best wishes,
LangShop app
works like a charm. I've been using it on several shops and it absolutely does the job ! Export is a bit messy, but still better than native one. I've never gave currency a try tho !
J'utilise cette appli sur ma boutique et c'est vraiment topissime, étant débutante j'ai contacté une fois le support via le chat et en un temps record ils m'ont débloqué sur des situations, ils sont très à l'écoute
Salut!
Merci beaucoup pour ces mots! Cela signifie beaucoup pour nous! Nous sommes toujours là si vous avez besoin d'aide!
Meilleures salutations
LangShop app
a great support helps in every situation very nice and very persistent and also to solve my problem.
Hi Superbilligershop,
Thank you very much for the appreciation of our support level!
We are always trying our best to help our customers quickly and efficiently.
Please note that we are here 24/7 for you if you need our assistance :)
All the best,
Langshop app
Super App und der Support reagiert extrem schnell und löst jedes Problem! Preis ist im Vergleich zu anderen absolut fair.
Vielen Dank für Ihr Feedback!
Es ist uns sehr wichtig, dass unsere Benutzer mit unserem Anwendungs- und Support-Service zufrieden sind.
Wir wissen es wirklich zu schätzen, dass Sie uns bei der Entwicklung unserer App helfen!
Bitte zögern Sie nicht, uns erneut zu kontaktieren, wenn Fragen zu unserer App auftreten.
Mit freundlichen Grüßen,
Langshop-Team.
Update 14.04.2022
-----------
A problem has arisen that somewhat diminishes the fun of the app, which is still very good in itself. Apparently due to technical issues, when you update the theme, you lose those translations that are not tied to Shopify sources, but are part of the elements of the theme. The statement from LangShop support is that you have to translate all these elements again. Sad. However, there is an export/import function with which you can import the old translations into the updated theme with a little effort and knowledge of Excel. It's not quite a hundred percent, because only the source texts but not the elements itself can be identified, so this might still transport some errors, but it's better than nothing. I think there should be a way to comfortably save these elements translations without tinkering with Excel and import them back into the updated theme. The day the developers offer such theme translation's backup and restore function, I am happy to refill the 5th star.------------I have tested a couple of translation apps, but this is far the best one I have experienced. As it is not belonging to those that are the most cheapest, but I think the all over features are outstanding in comparison so it is absolutely worth the money. Especially if one put value on the level of quality of machine translation. For me it was most important to use deepl translation, and this in combination with my own glossar to exchange defined terms on the translation-fly. Support is helpful and available immediately, and there are couple of features I can't note here, but for example what was also important for me was the possibility to translate product tags, to be able to use those translations as filters in the frontend. Nice dashboard with translation progress and overview. and many more. I fully can recommend this app!
Thank you very much for the review! We happy to hear that you are enjoying our app and it fits all your needs! Our support team is always here if you need some help!