Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %94 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
7 Şubat 2024 tarihinde düzenlendi

翻訳されていない箇所があって、ずっと原因がわからなかったのですが
Langshopのサポートにチャットしたら
Boost AI Search & Discoveryアプリが影響していることがわかりました。
Boost AI Search & DiscoveryのMultiple-language data Syncを更新したら
翻訳されなかった部分も翻訳されるようになりました。
ありがとうございました。
★4にした理由は、3回同じ問い合わせをして、3人目のサポートの方がようやく正しい解決策を提案してくれたからです。

RAREMY(レアミー)
Japonya
Uygulamayı kullanma süresi:3 yıldan fazla
Aheadworks yanıt 7 Şubat 2024

こんにちは!

レビューをお寄せいただきありがとうございます!
アプリに関するご質問やサポートが必要な場合はお知らせください。
喜んでお手伝いさせていただきます!

よろしくお願いします。
Langshop チーム

20 Mart 2021 tarihinde düzenlendi

This is a very useful app, I highly recommend it.
Still there are some features that could be added and some that should be better.
Such as: -Live visual translation on the website -Search tool to find a particular translation
-Analytics to know which language and currency is more/less used
-Manual Payment options could be translated
-Preview email notifications with or without translations
-Some feature to help translate notifications in a better way (ex. excluding code and HTML tags and translate only the text that it's sent to customers)
-Sistem that can translate a certain word in the same way (ex. a brand name)

Sports Training
Portekiz
Uygulamayı kullanma süresi:3 yıldan fazla
Aheadworks yanıt 20 Mart 2021

Hey, many thanks for your updated feedback ;) It's really appreciated! We will do our best to achieve your requests! Don't hesitate to contact us :)

Warm regards,
LangShop Team

8 Mayıs 2022 tarihinde düzenlendi

Review updated: After leaving a bad review on the service, I was quickly contacted by the customer service to solve the problem that was reported.

MOPAWO
Polonya
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Aheadworks yanıt 21 Nisan 2022

Hello!
We're sorry to hear that you've faced such situation.
We've already issued the refund for this charge that you received, since all the charges proceeded on the Shopify billing side, but not directly on your LangShop side. This is a very unfortunate misunderstanding for which we apologize and for the inconvenience connected with it. Would you be so kind to reconsider or remove the review you've left. We really appreciate our customers and every feedback left is really important to us.

Best regards,
Langshop Team

5 Ağustos 2021

It doesn't work with all apps. But it gets all the basic stuff done. Great instant support. Now my site is out and I am happy with it. Thank you very much!

全清ALLKLEAR
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Aheadworks yanıt 6 Ağustos 2021

Dear 全清ALLKLEAR,
Thanks for your review. Our app has a solution to translate the content of most 3rd party apps. Please write to us at support@langshop.app or contact via 24/7 LiveChat so we could check the details and find the best solution for you.

4 Eylül 2023

Ich arbeite mit Lang Shop schon länger und es macht, was es machen soll.
Doch das beste ist der Support der funktioniert einwandfrei. Vor allem Lilia ist top und konnte meine Probleme schnell lösen.

TT-STORE
İsviçre
Uygulamayı kullanma süresi:1 yıldan fazla
15 Nisan 2022 tarihinde düzenlendi

Update 14.04.2022
-----------
A problem has arisen that somewhat diminishes the fun of the app, which is still very good in itself. Apparently due to technical issues, when you update the theme, you lose those translations that are not tied to Shopify sources, but are part of the elements of the theme. The statement from LangShop support is that you have to translate all these elements again. Sad. However, there is an export/import function with which you can import the old translations into the updated theme with a little effort and knowledge of Excel. It's not quite a hundred percent, because only the source texts but not the elements itself can be identified, so this might still transport some errors, but it's better than nothing. I think there should be a way to comfortably save these elements translations without tinkering with Excel and import them back into the updated theme. The day the developers offer such theme translation's backup and restore function, I am happy to refill the 5th star.------------I have tested a couple of translation apps, but this is far the best one I have experienced. As it is not belonging to those that are the most cheapest, but I think the all over features are outstanding in comparison so it is absolutely worth the money. Especially if one put value on the level of quality of machine translation. For me it was most important to use deepl translation, and this in combination with my own glossar to exchange defined terms on the translation-fly. Support is helpful and available immediately, and there are couple of features I can't note here, but for example what was also important for me was the possibility to translate product tags, to be able to use those translations as filters in the frontend. Nice dashboard with translation progress and overview. and many more. I fully can recommend this app!

SENANA
Almanya
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Aheadworks yanıt 8 Şubat 2022

Thank you very much for the review! We happy to hear that you are enjoying our app and it fits all your needs! Our support team is always here if you need some help!

25 Mayıs 2022 tarihinde düzenlendi

Good app !
Only 1 issue. it is not possible to filter theme static to see only untranslated words which means if you have 1/2000 words untranslated you must reviews all the 2000 words to find it.
The rest is all working well.

House of X France
Fransa
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Aheadworks yanıt 6 Ağustos 2021

Thank you for your feedback!

We really appreciate and it! Please feel free to contact us in case you need any help. We are always at your service!:)

Kind regards,
LangShop Team

6 Haziran 2022

サポートがよく、時差もなく返信をくれるのですぐに問題を解決することができます。
解決できるまで粘り強く対応してくれるので安心です。
ちょっと変わった翻訳が出ることもありますが、手動でも変えられますしそこまで困らないかと。
7割自動、3割手動くらいのイメージで使えています。
”こうできたらいいな”ということはとりあえずサービスに聞いてみれば必ず答えをもらえるので、サポートが早く親切なのがありがたいです。

Crossfor Online Store
Japonya
Uygulamayı kullanma süresi:1 yıldan fazla
Aheadworks yanıt 30 Haziran 2022

Music to our ears! Thank you for the great feedback. Much appreciated.
As always, we're here 24/7 when you need us!

10 Şubat 2021

Great customer service 5 stars!! Langshop team has solved all my issues super quickly and also helped to make theme changes when the app itself has not solved the localization need. The app does it job. Could be easier to use for sure and UI should be developed to make editing of translations quicker.. Export/import is painfully slow but at least this app has this feature.

Mifuko
Finlandiya
Uygulamayı kullanma süresi:10 ay
Aheadworks yanıt 10 Şubat 2021

Dear Mifuko,
Thanks for your review and for your really valuable feedback. Our Development Team works really hard to make the app functional, yet simple. We'll consider your suggestions regarding export/import, plus in the next app update, we have significant interface improvement. I hope you'll enjoy the new interface and functionality.
Best wishes,
Langshop Team.

6 Ekim 2021 tarihinde düzenlendi

That's strange, I did not touch the app for months and now, each time I try to open it, I get the message : "oops, something went wrong". That's unfortunate, this app does a good job but now I can't add any new translations. Can you solve it? 6th October - Thanks to their quick reply, I managed to regain access to the app by allowing all cookies, a big thanks to the team. Quick question though : if I need all cookies to run on my browser to access the app, does our customers have to allow all cookies on their browser as well to access the translations?

Boutique Montblanc Monaco
Monako
Uygulamayı kullanma süresi:8 ay
Aheadworks yanıt 5 Ekim 2021

I would like to apologize for the issue that you have faced. I have created an internal ticket to your shop in order to discuss the reported case.

Our developers have investigated the issue that occurred and figured out that it's related to the browser cookie, not our app.
That's why tho fix the issue, please allow all cookies in your browser settings, so the app can work again.
Depends on your browser it can be done in different ways.
Please find instructions on how to make it happen here
https://help.langshop.app/hc/en-us/articles/4407737159570-Cookies-Management .

Regarding your question, no, your customers are not affected by this requirement.
Also, I'd like to let you know that currently, we are working on the app improvement that will isolate the cookie issue.
If you'd like our Support Team will let you know once this feature is implemented.

It's really important for us to make the app working well and our customers happy.
We are looking forward to hearing from you on the ticket and are always ready to help with any case related to our app.