LayoutHub ‑ Easy Page Builder , Počet recenzí: 2 864

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
8. březen 2024

I love LayoutHub! I received a response to my technical issue within 120 seconds and Kian, my customer service rep, had my issue fixed within 20 minutes of the initial request for help. Diagnosis of the problem & the fix in under 20 minutes!

Jewelry Store
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář LayoutHub odpověděl 10. březen 2024

Hi there,

It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

5. březen 2024

I would definitely recommend this app to anyone who is not computer or should I say app save. Jesse was an excellent support team member. He fixed my problem in a few minutes which took me days and still hadn't figured it out. Jesse, you are truly a lifesaver for time. Thanks again!!

Keda's-Stylz
Bermudy
Doba používání aplikace: 9 dny
28. březen 2024

The app is the best to build a store which looks not like toher stores! The support team will help you with anything you need ! 5 Stars!

LED-Glow Mask
Německo
Doba používání aplikace: 11 dny
26. březen 2024

I can't thank Duke from the Layout Hub Support Team enough! At first, I was hesitant because I wasn't sure how to navigate the website builder settings. But Duke's assistance turned my experience around completely. He patiently guided me through every step, answering all my questions and providing clear instructions. With Duke's expert help, I quickly gained confidence and successfully achieved my goals. His dedication and knowledge truly made all the difference. I highly recommend Duke to anyone seeking exceptional support with website design!

worldwidenutrition
Spojené státy
Doba používání aplikace: 5 dny
Vývojář LayoutHub odpověděl 27. březen 2024

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us.

We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

25. leden 2024

Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.

Bell Tent Villages Glamping Resorts
Spojené království
Doba používání aplikace: Asi rokem
14. duben 2024

very professional and patient, great help

Christie Creative
Kanada
Doba používání aplikace: Asi 3 roky
Vývojář LayoutHub odpověděl 16. duben 2024

Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team

24. únor 2024

I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!

Blue Barn Media
Spojené státy
Doba používání aplikace: 3 dny
Vývojář LayoutHub odpověděl 25. únor 2024

Dear,

Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.

We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.

Don't hesitate, contact us whenever you need.

Best regards,
Sophie | Customer Success Team

3. duben 2024

very helpful, and fast! I love layout hub and their team

Luxe Buddies
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář LayoutHub odpověděl 8. duben 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that you find Layout Hub and our team very helpful and fast. Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.

If you have any questions or need further assistance, please feel free to reach out. We're always here to help!

Best regards,
Jesse | LayoutHub Support Team

19. únor 2024

Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!

Beak Made LLC
Spojené státy
Doba používání aplikace: 4 dny
Vývojář LayoutHub odpověděl 22. únor 2024

Dear, I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,

Duke | LH Customer Success Team

3. březen 2024

Great app! Cass have helped me through some problems and fixed it right away! Great customer service. 5 stars!

CNstore
Nizozemsko
Doba používání aplikace: 18 dny