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Excellent and quick service via chat! Also got a short programming lesson via a screen capturing video.
very simple to use and you can build a variety of different pages and like how the technical support is always there to give you a helping hand for any issues you encounter or if you want something more specific and would highly recommend
The customer service is very good Andy, in particular, is smart and AMAZING! I'm still waiting for the dev to solve my issues. If this app were updating its section it was perfect
They need to update the templates according to Shopify
Hi
Thank you for your review and I'm sorry to hear that. Hope you understand we are always happy to help you as much as we can to the extent that the app can meet, even our entire team spent a lot of time for you and helped you a lot in customizing the store from month to month. A lot of customer have used and satisfied with our app, they are satisfied with the features that the app brings. But for you, you are asking for some new features that are too advanced and new designs that highly personalized, even beyond app's limits. And this is really not fair for us when you leave the bad review just for reason we can't do what you ask. Please know we’d like to make this right for you but we don't have enough human to support you that way please.
Again, thank you for your understanding! Also our support team always welcomes you!
Emily was amazing! Patient and guided me throughout my entire setup of my templates. Very helpful and would recommend this app!
I am currently using this app to make my website. I used it for OUR STORY SECTION for my page www.Vembroideries.com. I like the simple and clean layout options. I like that I can play around with the view mode for laptop, ipad and phone. There were a few things that needed to be fixed. Emma from the Layout hub's customer support was supper helpful and went beyond to resolve the minute details promptly. The end result is exactly what I want.
Caroline also helped us with another issue we were having with out backend! Without explaining much of the issue, she was able to target the issue and figure it out for us!
Caroline our customer support help was extremely patient and helpful when we couldn't see something on our backend. She assisted us multiple times and generally understood what we need out of page utility.
Thank you Caroline and Dilys! Received prompt response and helpful support from their technical team. LayoutHub is also great for building beautiful pages! Really recommend!
Initial difficulties were solved directly by the support. No long waiting times. You get help directly as soon as you write to them. Always nice and kind
LayoutHub is an excellent app for custom pages! It's pretty easy to use, and it has awesome templates. I have used the live chat to get a few things fixed, and the support was terrific! They were easy to talk to and fixed the issues in minutes. Best support I have had from a Shopify app.
Super easy to set up and maintain. The costumer support is seriously next level. Every time I have a problem I am talking to a real person within a minute and they always fix whatever I am trying to do, for me, within a few minutes. It is the easiest time updating my website. 10/10