Değerlendirmeler (2.971)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %97 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
19 Şubat 2024

Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!

Beak Made LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
LayoutHub yanıt 22 Şubat 2024

Dear, I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,

Duke | LH Customer Success Team

3 Mart 2024

Great app! Cass have helped me through some problems and fixed it right away! Great customer service. 5 stars!

CNstore
Hollanda
Uygulamayı kullanma süresi:18 gün
17 Mart 2024

Great page builder with a lot of options.. great support specially Cass, very friendly !

Phoebe Store
Avustralya
Uygulamayı kullanma süresi:29 gün
LayoutHub yanıt 18 Mart 2024

Dear Laura,

I'm Cass from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Cass | Customer Success Team

31 Mart 2024

Super helpful customer services. Fast, Quick, Easy

Allure Ave.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:13 gün
LayoutHub yanıt 2 Nisan 2024

Dear Jessica,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

22 Nisan 2024

Awesome support!

MAKEFRAMEZ
Portekiz
Uygulamayı kullanma süresi:11 ay
26 Ocak 2024

Customer service was speedy and efficient. Their live chat is great!

ZOKU
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
LayoutHub yanıt 27 Ocak 2024

Hi there,

Thank you for your positive feedback!

We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great.

If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient.

Best regards,
Jesse | LayoutHub Support Team

25 Ocak 2024

Kian was great and helped me with exactly what I needed.

Kashmir Valley
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
6 Haziran 2024

Great app for an online store, with great customer service,very fast and helpful. Definitely recommend this app !

Stema
Arnavutluk
Uygulamayı kullanma süresi:5 dakika
LayoutHub yanıt 9 Haziran 2024

Hi Silvia,

Thank you very much for your kind words. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

20 Mart 2024

We managed to create a great looking page using LayoutHub. We had a tricky issue that we couldn't work out and Kian from support was really helpful and managed to get us sorted! Thanks.

Distinctly Living
Birleşik Krallık
Uygulamayı kullanma süresi:2 gün
12 Şubat 2024

Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.

My suggestion: Just call the app "500 Server Error", would be more honest.

The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)

Wooflinen
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün
LayoutHub yanıt 14 Şubat 2024

Hi there,

First we are very sorry for your bad experience with the app.

Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.

Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.

Thanks and again we are very sorry for your bad experience with the app.

Best regards,
Anthony | Layouthub support team