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Duke was extremely attentive and extremely knowledgeable. I appreciate his attention to detail as well as his due diligence through the process. I would recommend if anyone has a problem with any template or Leal to totally reach out to customer service.
Dear,
I'm Duke from support team.
Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | LH Customer Success Team
Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.
Super aide !
Hi there,
It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
BR
Dominique
So great! Dominique is so helpful, as a beginner I know hardly anything about building a site but she helped me code and build and answered all my questions!
Hi there,
It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
BR
Dominique
duke from layouthub really helped me with my problems! Excellent support! I would recommend it
Dear,
I'm Duke from support team. Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | LH Customer Success Team
The support is very quick and helpful
Dear Leon,
I'm Cass from Layouthub app.
Thank you very much for your kind words. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Cass | Customer Success LayoutHub Team
great help from the live chat staff
Hi there,
It's Dominique here from Layouthub support team, thank you for spending time living a meaningful review. We support 24/7 so please don't hesitate to contact if you need help with the app.
Best regards,
Dominique
Really useful and templates looks high-class! I really like and will use it in future^^
And i also want to thank Duke! He is patient and warm and willing helper to do the work! I think should increase his salary!
Dear,
I'm Duke from support team. Thank you so much for taking the time to leave us a rating!
We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | Customer Success Team
Sophie's assistance was top quality.
Thanks
Dear,
I'm Sophie from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Sophie | Customer Success Team
The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!
Dear,
I'm Duke from support team. Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team