LDT Digital Downloads

LDT has been so easy to install and integrate with our Shopify store.
We were up and running with digital downloads almost immediately.
LDTs customer service is always prompt to respond when we've had questions and very clear in their guidance. We highly recommend LDT.

This app was perfect for my needs when I realized I needed to switch apps. I love that I can make a download and external link. This was needed for a product that has both a printable PDF and online version. It's easier to navigate and setup than other apps too.

This app is amazing! And the best support I have ever gotten from a Shopify app! We released a movie and used this app to allow users to log into a portal to view our movie. They needed to purchase it so this app worked good with verifying their order number AND purchase email. Once they did and logged in, they could start streaming! However, we ran into an issue as we didn't want to upload the movie, but instead wanted to use a streaming app like Vimeo but their app didn't have this feature... so we pinged their support and they got it added in within 15 minutes! AMAZINGGGGG! Highly recommend!

Great app and amazing support! All of requested changes or fixes are being implemented very quickly. Easily the best digital downloads app!

I recently had a run in with my Gmail settings which was stopping my customers from receiving their digital purchase immediately. LDT were very helpful and quickly assisted me in correcting it from their side to avoid this happening further. I have been super impressed with their helpfulness and speed to assist me.

Really easy to use, does exactly what I need it to.

Enjoying how user friendly and cost effective this app is.

LDT is a good app for digital downloads and very good compared to other competitor apps. Very good customer support that has helped with every issue we've had. Thanks!

I just started using it and I am very pleased with the ease of use. But perhaps THE BEST PART is the responsiveness of the support team. In this digital age so many companies have good products --- sometimes even great products but disappointing support teams.

I am glad to say that LDT Digital Downloads is NOT a disappointment.

And for the price point of an app specifically built for Shopify. This is such a great deal.

I have clients whose Shopify back offices I build and I will definitely be pitching this app to them as well.

Great job App developers and Support team. Keep up the great work!

I switched from Sendowl because I needed more than 1gb of file storage and LDT had
- more file storage
- a customer download portal
all for a cheaper price.

The app is great overall and works fine, customer service is great....

HOWEVER, there are a lot of little annoying things that stop this app from being perfect:

1) You can't edit all your email templates from settings, you have to scavenger hunt to find each one.

2) When you update a digital product you can send an update message by email, but it forces you to change the entire template just for that one instance.
Sendowl was very simple. you had your base email template and when you send the update you could add a custom message that would only apply to that one email.

3) You can’t reset downloads for customers' orders. There is only an "add extra download" button where you have to give them an extra download.
But if you give the customer too many, you have to subtract the number of downloads to the number you want the customer to have.
Sometimes it just doesn’t work, so you have to contact customer service, and then customer service seems to only be available on European time…. like come on, just make a reset download button.

4) Their portal page is great but has very little customizability…some of which customer service can help with……but yea

These are some of the major ones.

All in all, after comparing all the other top rated digital download apps, LDT is definitely the best balance of price and features.
I would say Sky pilot would be be one step up in terms of features and complete package, but they expensive af….so