LeadDyno Affiliate Marketing

The App generated any sale !! that's all

Don't know how you guys are leaving this a 5 star review. Legit you are paying them free money when generating traffic from other sources. Our primary source of traffic is facebook and youtube ads and these guys keep asking us to upgrade to their higher paid plans (basically taking credit for the traffic). We only generated 20 visitors maybe? From affiliates, which isn't a big deal however asking us to continuously upgrade is ridiculous. IF you want a program to give free money to this is perfect for you. However if you are smart stay far away from this ridiculous app.

Interface isn't very user friendly. Don't see much utility with this app. Do not recommend!

very highly priced, also never got a single revert on all there email ids, many of them bounce back, there was also a scheduled email from bret owens the co-founder saying they would give a free 2 months subscription. the mail i reverted was bounced back. the number shared as personal number in mail is actually a help line with long waittime.

I just installed and I am trying to configure... I don't see anywhere that I can open a chat session for help?

Awful. I set this up and had 3 or 4 affiliates start up, one in particular had noticed a few sales that hadnt tracked to her, I emailed customer services and they were honestly the most useless CS Ive ever used. Take 2 days to reply and then the reply is absolutely useless and not even relevant to my query. They told me sometimes they have problems with affiliates using Facebook but that this wasnt an issue in my case, I asked WHAT IS THE ISSUE THEN? And have been ignored since. I put a lot of effort into setting this up so really wanted it to work but my affiliates think im trying to scam them, it keeps happening! Shopify track it as coming through the affiliates link, but for some reason Leaddyno (the people I pay to track them) cant manage to. They literally have one job! So I now have to go through every sale on Shopify to track them myself and manually add the commissions. This is taking hours, I took over £2000 in sales just yesterday from a site with an average order value of £25 this is a lot of orders to go through when Im paying for a service to do that for me!

If you sign up to these, you will lose time, money, and very probably youre affiliates who will lose trust in you when they realise they have had loads of sales go in that haven't tracked

Edited to add that I dont know how it is my settings when its only one single affiliate that is affected, she hasnt altered ANY settings and neither have I. I actually came back to remove this review because although its true, I felt harsh. I saw the response and now its staying cause that is an outright LIE! This app is most definitely NOT solid! Shopify tracks the sales, Leaddyno doesnt. How is that my settings? They have the lead dyno tracking affiliate on the shopify order page

Not helpful at all that you refuse to accept any responsibility and just blame your users. Also, what do you mean I need to give you time? I gave you two days to reply, you replied and said a lot of your users have issues if their affiliates try use Facebook, but that wasnt the issue for me. That was it. No more reply for almost a week, until I wrote this review

I am an e-commerce consultant and a Shopify site owner. I've used many affiliate platforms in the past and hoped that this would be the solution for our Shopify store. This platform is good overall in terms of feature sets, but the concept and definition of its use by the developers along with their pricing is what I am disappointed with.

I initially signed up for their free plan which apparently only allowed 500 visitors a month. Once I exceeded that, I was asked to pay for the next plan at $49/mo. for 3K visitors. I've been signed up for less than a month and have only had one affiliate signup who hasn't even sent any traffic or sales since they were approved. That has nothing to do with this app, but I just needed to state this to make my point.

Which is, they want to charge customers based on site visitors and e-mails collected from your site. First, the number of visitors have no importance to me unless they are generated by my active affiliates. Instead, they count a visitor coming from any source regardless if the source wasn't one of your affiliates. Second, they say that they collect e-mail addresses that also count towards your chosen plan. They say they collect these e-mail addresses so that you can market to them.

The problem with all this is that a true affiliate program should be geared towards genuine affiliates who actually promote your site, services and products. Those who can actually refer new customers your way. They want you to invite all your customers to become affiliates and refer their friends, which is not what you setup an affiliate program for. There are other apps and programs more appropriate for those tasks such as customer loyalty programs and refer-a-friend apps. The last thing you want is for your customer to become an affiliate, earn points through your loyalty program, and also be able to use coupon codes - and earn an affiliate commission on their own purchases.

You'll also want to do most, if not all, your e-mail marketing using other services geared towards e-mail marketing such as Mailchimp, Klaviyo, Rare, Windsor Circle, etc. You're not going to want to use affiliate software to compose and send your e-mail campaigns as it's never going to have the kind of features to maximize your e-mail campaigns.

They justify the price stating that they're collecting usable data that I can act upon. But the data they're collecting could be had for free through your Shopify backend, a free Mailchimp account and a free Google Analytics account. I can point you to several free Shopify apps that would better serve your analytics, e-mail marketing, refer-a-friend, and loyalty programs for just about zero cost. It's insane that they're pricing isn't based only on actual affiliate-related business and revenues. I'm not going to pay $49+/mo. for data I already have and that's not because I don't yet have affiliates. Even if my affiliates were already generating revenue, pricing should be tied into revenue generated by affiliate sales, not mere visits and e-mail addresses.

Not quite sure why other merchants are so accepting of this practice. To me, it's as if I signed up for one service, but being charged for another. Not happy at all especially after I've spent some time setting up the backend, program details and was just about to start marketing my program. Now I'm going to have to move it to another platform.

Where do I begin.
Unfortunately this is the only app that we have used via our Shopify website that we are extremely displeased with. Customer service is extremely lacking and we have not once received a return response to our emails or customer service issues with each time the customer service rep continuously stating that she would place our ticket in 'urgent' status. We were contacted by our affiliate who brought over 9000 visitors in a matter of a week and noticed that her commissions were extremely inaccurate, which we agreed. So, with all of the orders that we must process this week alone, we now have to configure, manually, how much her commissions should accurately be. When I reached out to Adam, I'm assuming the creator, he misspelled my name, which is something I make sure to never do when speaking with a customer, but then our customer service record speaks for itself with over 1100 (5 star reviews) unsolicited. Some tips that may help. Hire someone to create professional how to videos. Train customer service staff to be able to answer the most basic concerns such as commissions, email requests and the likes, answer emails in a timely manner, when responding with a basic response email that perhaps has been copied and pasted, spell the customer's name accurately. I will also notify Shopify of our extreme disappointment with this app which they take into consideration especially with our company being in their top 5% of sales. We installed this app perhaps a week ago and it has been the absolute worse of any Shopify App that we have installed. It was a complete waste of our time as well as an inconvenience to our affiliate and our staff who has to configure the commissions manually now. Unfortunately, this app receives 1 star from us.

Very very poor customer service. Will out right ignore. Tries to bribe you to leave good reviews by extending free trial. Links do NOT track all visitors and failed testing.

We signed up for the Free Trial and Customer Support - aside from some seemingly automated follow-up emails - has been poor. In fact, responding to the emails has not been possible because the links in those emails have not worked. Online chat has crashed and no follow-up was made regarding this.

Calls to Telephone support (4 days ago) have gone to VoiceMail and a Call Back has not been received.

An email was sent up for Booking a Phone Call. The links in the email did not work. An email was sent (3 days ago now) explaining this and there has been no response yet .