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Customer support very helpful.
Nous utilisons LeadDyno pour nos partenariats notamment sur les réseaux sociaux, des programmes d'affiliations et des liens ambassadeurs.
Bonne visibilité des données du système. Le design pourrait-être amélioré mais on peut tout de même avoir un rendu pro, je recommande.
Lorsque j'ai eu un soucis avec mon back office Jennifer Goodman du support client a pu résoudre mon problème rapidement et en chat direct ! @guillaume_rdgz
After several conversations of trying to get my url setup and established in ECA for over a week, Deidra helped put an end to a long unnecessary process of trying to get setup. She was very helpful and explained what wasn't previously explained. She didn't just dump me off, she wanted to make sure that the issue was resolved. Thanks Deidra!
Sorry to hear you were having issues setting up your ECA profile! Glad to hear Deidra was able to help you get this set up to your satisfaction.
This app is everything! Does what i says it will. Best customer service experience with Jennifer Goodman. Huge help! Thanks
CoutureFX.com
Jennifer Goodman - awesome support agent - is particularly helpful in walking me through the software! Would recommend, solely based on customer service!
Great app, just started using. Very powerful and best affiliate platform I have seen. However beware, pricing is unfair and based on total store volume and not affiliate volume. Also coupon/tracking codes do not automatically sync into Shopify.
Great to hear you are enjoying our app. About coupon/tracking codes, they do automatically sync. We will send you an email with info on how to enable that feature.
As far as our pricing goes, every company seems to have its own model. Our pricing has been based on overall web traffic since we launched on Shopify in 2014. LeadDyno tracking goes beyond simple tracking for affiliates. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We need to do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. It is also collected to help you measure the success of all of your marketing efforts. For example, Tracking Campaigns are particularly useful for ad tracking.
We appreciate you choosing LeadDyno and look forward to growing with you.
CUSTOMER SERVCE IS GREAT! They are able to respond quickly with our concerns in setting up our affiliate program.
Thank you for your great review! We greatly appreciate it!
Definitely drives sales, but setup for me and affiliates has proven to be confusing, and I spend a lot of time answering affiliate questions. Support has been pretty good. Payout is very easy. I would like to be able to see my affiliates set up their own custom links ie, babebasics.com/name, but every time that happens, they receive an error.
It has a fairly easy one click install on shopify, but unless you have only one product on your entire store, this is not for you. Does it create an affiliate dashboard, yes. But if you actually want your affiliates to have a good user experience (setting up their affiliate links for the products they like on your shop), the user experience is horrible. You have to activate SubID and then you have to send the link to the SubID page where your affiliates then create their links. It's not even linked to from the main dashboard. ? It's already hard enough to get affiliates who have a big reach to work with you, let alone trying to get them to remember to go to the SubID page to set up their links. Not a very sustainable solution. Support did exist, but emails took around 3 days to respond. Not angry, just being honest as a real business owner. Improve your user experience and maybe we'll come back. :)
Hi there! I'm sorry to hear that you didn't enjoy our service! LeadDyno tries to keep the affiliate/influencer experience simple and straight to the point. We, therefore, shy away from the advanced features you've mentioned. There are other affiliate management platforms better suited for such complex setups (a lot more expensive). We do respond within 24 hours and issue resolution can take a few days depending on the issue. Best of luck to you and your business!
The App generated any sale !! that's all