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We all know the famous adage saying « every business is a people business ». With levAR, you are smply looking at the best human beings to work with ! 1.==> FIRST of, levAR engagement model is very practical, efficient and explanative. I knew exactly what I was getting into, what contribution I needed to make, the possibilities and the expected outcome. The team is well structured from Sales, to 3D artist to overall project management. Their pricing is totally transparent, , extremely affordable even for start up e-com like mine who haven’t even started making money yet, and allows great flexibility. There has been a personalized approach through the whole process, meeting with the respective team members via zoom video calls. I really felt accompanied and special, not just another client. The CEO is even involved at any step of the way to ensure a great flow. They are very open for recommendations and improvements, and it is not only marketing, they actually go ahead and implement them, and even bring you on board for review sessions quality improvement meetings. 2.==> SECOND, levAR are Customer centric organization. The levAR team has been exceptional in not only understanding my requirement, but also taking in consideration my situation of emergency. Client listening and doing their best to accomodate to my business needs is Something they have been great at. I In fact, they do not only deliver a 3D asset, but also a service. And a service is only as good as it serves the needs of its clients, and they have been wonderful at it. They have Indeed taken on an uncomensurable number of change request due to me lacking the necessary resources to do so. As a result, they have succeeded to deliver my 3D asset on time and quality for my presentation to my client. Masterclas ! 3.==> THIRD, levAR has been adament in delivering the highest quality 3D/AR asset they could ever provide ! They have been very keen to gather all my requirements to the latest detail, and acutally follow through on them. They have the highest level of 3D/AR customization you may ever find on the market, Matching with a top-of-the-notch quality of the product. Their technology has seemless integration with my shopify e-com, the charging for the 3D/AR is very fast wether you in 4G or wifi. What you get is exaclty what you see on their website and try-out products, and in my particular case, even better. And I can attest of that, since I am in the Luxury industry, where everything is in the details, and the highest demand is on quality over anything else. All-in-all, levAR is so much more than a Shopify App ! It is a whole team of welcoming, competent and visionary individuals that are, and will continue to propel the 3D/AR industry to next levels of adoption and success ! My best experience all across the board with any Shopify partners ! I wish them all the deserved success, and hope to achieve great things with them ! Yves-Bernard METALO, CEO, MMM Brands
Really great team to work with and quick turnaround with both models and amends. Amazing to see the detail and technical accuracy just based on the few images we have on the website. Would highly recommending improving customer experience with the use of LevAR.
We're very happy with Levar and how they have helped our business. The set-up process was very quick, and the team kept me informed all the way. We have had customers reach out to let us know how helpful the AR feature is and how it helped them make a purchase. They have a great team that made everything easy on my end. I would definitely recommend!
Quick and easy setup process (even though there is a time difference for us). The entire team is very responsive and helpful. It is clear from the off you are working with knowledgeable professionals who have put together a great product. Accurate models can be produced with standard website images.
Progress is quick and handled by people who know what they're doing. You're not pulled from pillar to post, there are no annoying auto-responder helpdesk messages, it doesn't take ages to get things done.
Errors/issues are resolved fast and with care. You get the impression they genuinely care if a problem arises. It's not just something to get off their desk but something to fix ASAP and adjust so it doesn't happen again.
The new dashboard is informative and easy to use, though still not fully launched.
Seamless integration and support from LevAR team in getting this product live. Before any kind of advertising or email marketing on the new AR feature, we are already attributing sales from it just being on the product page. They have a dedicated team that is incredibly responsive and professional. Would give 10 stars if possible.
LevAR makes the entire process of adding AR to your products simple from A-Z. I’d recommend to total beginners, as well as people with some experience in using AR in their webshop. Customer service have been the best - All issues I’ve encountered have been addressed and fixed immediately.
Thank you for the product walkthrough and demo, dashboard was easy to use and navigate and learned a lot about onboarding AR for product marketing mix.
They clearly don't care about people's time. Scheduled a meeting with LEVAR - AR for E-commerce team and didn't even bother attending or letting me know they couldn't attend.
No thanks will go somewhere else.
We're sorry to hear you had difficulty scheduling an initial call with our team. It seems there was some confusion over time zones and this review was left prior to the actual meeting time recorded in our Calendly account software. Our team reached out to reschedule a time but have not heard back. Please let us know if we can be of more help. It looks like your store would be great fit. We would love to show you how you can use the LEVAR app to grow your business.
Absolutely do not download. I think the comments are fake. It is very difficult to become a member.
We are sorry that you had a negative experience. Over the last 12 months we have tried contacting someone at your business several times, but have been unsuccessful. As the signup process was not completed, we did not have an email to follow up with other than what is listed on your website. I can assure you that the reviews and comments are real. We strive to provide a great experience at every step of the onboarding process and continued excellent customer service. There is no membership required, it as simple as installing the app and integrating your store and you’re on your way to adding immersive and interactive 3D/AR experiences on your website. Our customer success team can be reached at success@levar.io and will be happy to help you.