Linkpop

If I could give this app zero stars I would. It was wonderful in the beginning, but then it quit functioning every so often. I would report the outage and go through several hoops with support with no results. But eventually, it would work again. Finally, it stopped working altogether, and I reported it again. I was told the problem was on Instagram side and, there was nothing else Shopify could do. I'm sure you know that it is impossible to get support from Instagram, which is what support advised. This is a terrible app, it is not functional, and it will only cost you time and money, trying to get it to work and experiencing frustrated customers and lost sales.

This app has not been w2orking for weeks. Shopify support has kept me on the chat for 3 hrs at a time, 3 different times and it is still not working. the link that link pop generates is not secure and no one can seem to fix it. this app is useless. Shopify support has told me to reinstall and uninstall, use a different device and browser and etc, and STILL no one has been willing to help me or tell me what it keeps giving a server error. This is a problem with Linkpop directly and they refuse to fix it. This app is useless. It has been weeks and no one will help and the link does not work. Useless.

It worked great at the beginning. It no longer pulls up and I don't know how long its been doing this and the sales I may have missed...

I even tried to uninstall and reinstall but it just errors out. thats great...

my link stop working

app does not work. what does it do?

No funciona, no muestra ninguna estadística. En algún momento funcionó pero ha dejado de enviar datos, asi que no puedo medir el rendimiento de los links.

Used to work great. Now suddenly my customers are telling me it doesn't work when they click from places like Instagram. Works on desktop chrome. Doesn't work mobile on safari or chrome for me (unless you turn off wifi). Asked customer support for help and they basically shrugged me off saying it was a network problem on my side and it works for them. Have to go back to linktree now.

It's not just a me problem when clearly by the other reviews, other people have the same issue.

In the installation process also it gives the below promot.

"Prevented visiting a website that presents a data leakage threat
Prevented visiting a phishing or fake website designed to trick you into giving away your passwords, credit card details and other private data.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.

Hide details

Detected at: 7/3/2024 12:31:00 PM

Web address: https://linkpop.com/auth/shopify/callbac%3C...%3E

Blocked: by Web Anti-Virus

Reason: threat of data loss

Detection method: databases

I understand the risks and wish to continue"

* Once I pressed I 'Wish to continue', it lands on a blank URL.

Is not working.

The app is never working. Now I have to go back to Linktree. Due to my customers not being able to access the link I have lost business.