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Awesome support from the team at LitExtension. I used them to migrate my blogs from Wix to Shopify. Shout out to Tyler and the team for their speedy responses and great work.
Without LitExtension, it would have been impossible to migrate our old e-commerce site from Prestashop to Shopify. Everything from basic customer service to technical support is flawless. I highly recommend them. I am a graphic designer and I am working for a food retailer, handling marketing for the store. I am not a web expert. I had done some web design work, but not involved in development and web mastering. The toughest challenge was to migrate the reward point service, because our version of Prestashop was 1.5.x and newest version is 1.7.7.5.
Once I had a problem because, the technical staff member was replaced by a new one by previous ones’ job leave, and the reward point numbers got messed up at that time. But the new staff member was patient and he got the numbers right in the end.
Thank you for your professionalism and warm support.
I migrated from woocommerce. The app was easy to use. When I imported order details, I had a bunch of old orders show up in shopify as unpaid and unfulfilled, and LitExtension support was really great in helping me resolve the issue and reimport correctly. They were fast and responsive and helped me fix the issue. Saved me hours of manual work.
We needed to migrate a store from Magento to Shopify. It was a complex project - they had a few currencies, most of the orders were pre-orders, products had various custom attributes. I was looking into solutions, and contacted LitExtension support multiple times to ask some clarifying questions. They were always responsive and willing to help. One of the issues that we had was that the hosting provider didn't give the access to the database, but they did provide a database dump - and the tech team extracted the data from there. They also did various customizations to transfer the data in the most accurate way. So, I want to thank LitExtension team for their help!
Thank you so much for giving us a chance to contribute to your business development. We're glad we made you satisfied. We hope to see more of you!
Sincerely yours,
LitExtension team
Jay made every effort to make sure the mirgration of my Japanese website from BASE to Shopify's platform was a complete success. I was concerned that working across websites with two different languages (Japanese and English) might cause some problems, but Jay was able to migrate everything exactly how I wanted, even changing details like the formatting of names on Shopify to match Japanese customs. While we live 12hrs away from each other, Jay worked late so that we were able to communicate at the end of his day, and I would have mine to test the site and check things. I can't imagine the process being any smoother, Jay's technical skill and helpfulness made a very stressful transition completely easy! I would recommend this service to anyone who needs to migrate any website, I'm positive LitExtension will be the right team!
Hi Milltown JP Team,
It was such an honor for us to be your companion during the migration process. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. We hope you enjoy your new store & All the best for your business!
Regards,
LitExtension Team
I would highly recommend Liteextension, we had over 5k products to import from magento. Our data was very complex and needed a lot of going back and forth. Johnny has been without a doubt the best customer support agent, going above and beyond to help us make our deadline. I am so happy and will be using these guys again! Do not hesitate, amazing team to help every step of the way, highly recommend the all in one service.
We used LitExtension to migrate customers, orders, and products From a Magento 2 site to a Shopify Plus site and the experience was nothing but the best. The product images were in rough shape on the Magento site so we did not want to use them and had updated images on Google Drive. LitExtension was able to migrate those and associate them to the appropriate products in the Shopify site.
Moog Audio Team
very fast service, seamless transaction! Pricing is competitive. The checkout and IM was easy to use and prompt. I'd use them again.
Hi The Pampered Pet Shoppe,
You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.
Thank you,
LitExtension Team
Amazing support, amazing work, and everything went smoothly. Everything was easy and if I had any questions, the support was there to respond. Would definitely recommend it!
Hello Guerfi Store,
Your awesome review really made our day! Thanks a lot for supporting and believing in our service. Please stay in touch and reach out to us if you need any help in the future.
Yours faithfully
LitExtension Team.
Transfer from Etsy done within 24 hours, everything went smoothly, a very good customer service. Thank you very much!
We’re so happy to hear you had a great experience at LitExtension. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you so much!