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GREAT'''' APP FIXED MY ALL ISSUE HAPPY TO INSTALLED
THANKU
For the first time in my 10y career with online marketing, there is 0 discrepancy between our Shopify & Google Analytics (UA) data!
The implementation cannot be easier and the Support Team (Cornelia) has been extremely helpful, thorough and fast with the help. Even jumped into a call with a short notice to resolve an issue.
Well-deserved 5 stars.
New UPDATE: They offered me to keep the plan as agreed when I signed up. Thank you .
NEW UPDATE: I signed up a free plan (up to 50 orders/month) and now they are asking me 100$ /month. I waste so much time setting up this app since and now they are tricking me. YOU GUYS ARE NOT OK. I will report this to Shopify since it sounds not fair to me.
UPDATE: the app is good but the support wast a lot of my time going on with a super long chat where they just "copy and paste" the same message without really try to help. Bad communication when you get to technical issues. Claudiu is very kind but he just take care of the commercial / first contact . When it comes to actual issues be ready to waste a lot of time for nothing. Not even the basics of a efficient communication to get to a solution. Very disappointed. My time is costly and I don't like to waste it like this.
Very good app, it does the job. Also the support team is very helpful to clarify any additional doubt related to extra tracking issue (maybe due to third party plugins).
Thank you for taking the time to leave a review! We are glad you now have a data layer you can trust and that works automatically with the tools you are already using! Our team would be happy to chat through any issues with you and resolve any problems that might be limiting your efforts.—Blake, Head of Marketing
Very good app to use. Very effective with accuracy data. thumbs up.
Wonderful and insightful to see what' s going on with your store and what needs to be fixed.
I love this app because it simplifies all actions on the app itself and tell me what to do in order to increase my stores sales.
The more information you have on your customers the better.
By using this in conjunction with Shopify's Reports and Google Analytics, you can quickly see what's working and what's not, boost your customer retention, boost your conversions and sales.
Their customer service basically doesn't understand any technology, I asked them to help me install google purchase events, but they basically couldn't provide any help. I wasted almost a month on this app and got nothing. Sales fell sharply. It is not recommended to use this app, it is a huge trap
Hi there,
Thank you for sharing your feedback!
I can see several conversations have been open between your store and our team, but unfortunately our initiatives to jump on a call and assist live were denied.
We have provided you with the documentation needed to obtain the results that you were looking for and offered guidance to see the data that Littledata provides, but your interest was for something else.
We appreciate the time to leave a review - every piece of feedback helps us learn and get better.
Be careful. I've had a very bad experience with Littledata Tracking (GA4).
Zero benefit. Money wasted as if they were the ones who invented GPT or the whole internet in general. Their goal is to take money, not to help you make money
Hi there,
We appreciate every review and try to improve our service for all our customers.
Our team tried to contact you regarding your experience as well as offer a refund in case you were unhappy with the results.
We make it our mission to help all of our customers if they have questions, so feel free to reach out at help@littledata.io
I have spent well over 30 hours trying to connect my store > recharge > google analytics and google ads using this app and I was unsuccessful. The support staff refused to help. It's an unnecessary app and was sold on marketing claims made on their website. It all sounds good but reality is, it simply did not work. Had the support staff taken a small chunk out of their day to help me with the initial set up, I would have paid for this app indefinitely - without probably ever using it. I wouldn't waste your money monthly - just take the time to set up the various connections on your own or seek someone who can. Thanks.
Hi! Jared here — Head of Customer Success. Thanks for taking time to provide some feedback!
While we’re always always happy to dig in and troubleshoot any issues that may arise with our app, issues stemming from third parties and incorrect setups of those tools prevents our app from providing the accurate ecommerce events that you’re looking for.
Despite your prior setup issues with external tools and third party apps, our Support team offered to step in to audit your setup. We requested access to your Analytics account so we could take a closer look at any setup issues that we noticed, but we didn’t hear back from you regarding this. You’re free to respond so we can pick up where we left off!
Will update review once I have issue resolved. I have a major ocnnection issue they've been accomodating and deserve a 5 star, however, I can't see where my plans cost is set, I couldn't do connection, slow responses, and now two invoices that have false bills on them. They did reply... will update when I have been refunded, applcation functionality isn't working yet it's promising. Will update this asap problems are resolved, hopefully sooner than later.
Hi, Bianca here - Head of Customer Support - we appreciate your feedback and we apologise for your experience.
We have tried to contact you a number of times, to perform an audit and help get the setup running.
As for the refund - we have requested it from Shopify when you notified the team, but unfortunately we do not have any control over the refund process.
Please contact us if you wish to resume your trial.
Thank you!
I really liked the smoothness of the app; the overall 'look and feel'.
I instantly knew I had a solid solution on hand for a problem that most of us struggles with: Weeding out bad or misleading information from Google Analytics.
Fixing my Google Analytics datafeed with this app is SO much more easy than doing it manually and definitely a huge win for our store.