Avaliações (60)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 68% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
18 de junho de 2024

It was all good until i want to cancel which i couldn't find how to cancel the subscription after 30 mins...

幸福計劃
Singapura
6 meses usando a aplicação
Questão respondida por TEXT 19 de junho de 2024

We're glad to hear that you found it beneficial and had positive experiences up until recently. We're sorry that the cancelation process wasn't clearer and caused you some frustration. As with all Shopify apps, uninstalling the app from your Shopify dashboard will automatically cancel your subscription.

We have sent you a follow-up email to ensure everything is resolved and to provide further assistance. Please check your inbox at your earliest convenience

We hope you'll remember the positive aspects of your time with our app.

14 de março de 2024

very good customer service, easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!

SwitchBot US
Estados Unidos
4 meses usando a aplicação
9 de junho de 2024

great

Maison Makeeva
França
Aproximadamente 2 meses usando a aplicação
4 de julho de 2024

Works out of the box. You can start chatting with customers on your website instantly.

RUPT
Polónia
2 meses usando a aplicação
16 de outubro de 2024

Wir nutzen LiveChat bereits schon sehr lang (seit 2021). Wir sind sehr zufrieden mit allen Aspekten inklusive Konfiguration und Problemhandling.
Es treten sehr selten (vielleicht einmal im Jahr) Probleme auf. Falls doch, wird uns sehr schnell und effektiv geholfen. Zuletzt konnte uns Michał sehr schnell die Erreichbarkeit unseres Accounts wieder herstellen.

Dr. Ullrich Medizintechnik GmbH
Alemanha
Mais de 1 ano usando a aplicação
20 de março de 2024

Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!

Made in the Shady
Estados Unidos
16 dias usando a aplicação
2 de agosto de 2018

Installed this app with apprehension as there are lots similar. BUT WOW its so much better than expected. I couldn't recommend this app enough! If you want to get more sales and improve your customer service then install this today...

Terraintechparts
Reino Unido
Mais de 5 anos usando a aplicação
16 de janeiro de 2020

We have been using Live Chat for many years now. Very easy to install and use. If ever tech assistance has been needed they have always been fast to reply and assist. The recent update and addition of Product Cards has made live chats with customers much better. I look forward to seeing more updates from Live Chat.
Yes, I would recommend Live Chat Inc.

CustomIcing.com.au
Austrália
Quase 4 anos usando a aplicação
17 de janeiro de 2020

I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.

PATH projects
Estados Unidos
Mais de 3 anos usando a aplicação
8 de setembro de 2018

Easy to use, great way to connect with our customers and provide instant help for their queries. Highly recommend

loishazel
Austrália
Quase 2 anos usando a aplicação