Avaliações (55)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 65% das classificações são de 5 estrelas
  • 13% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 15% das classificações são de 1 estrelas
14 de março de 2024

very good customer service, easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!

SwitchBot US
Estados Unidos
4 months usando a aplicação
20 de março de 2024

Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!

Made in the Shady
Estados Unidos
16 days usando a aplicação
30 de janeiro de 2024

LiveChat has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!

JetSkiCovers
Estados Unidos
About 1 month usando a aplicação
2 de agosto de 2018

Installed this app with apprehension as there are lots similar. BUT WOW its so much better than expected. I couldn't recommend this app enough! If you want to get more sales and improve your customer service then install this today...

Terraintechparts
Reino Unido
Over 5 years usando a aplicação
16 de janeiro de 2020

We have been using Live Chat for many years now. Very easy to install and use. If ever tech assistance has been needed they have always been fast to reply and assist. The recent update and addition of Product Cards has made live chats with customers much better. I look forward to seeing more updates from Live Chat.
Yes, I would recommend Live Chat Inc.

CustomIcing.com.au
Austrália
Almost 4 years usando a aplicação
6 de julho de 2020

I searched and searched for the best chat app. Not sure why I didn't start with the Gold Standard of chat apps! I have been using a competing chat app for years before coming over to Shopify. It was good, but nothing like this. LiveChat is so intuitive and user friendly. Plus, the support for this is unparalleled! Thank you!

Avtec Dental
Estados Unidos
Over 3 years usando a aplicação
17 de janeiro de 2020

I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.

PATH projects
Estados Unidos
Almost 3 years usando a aplicação
8 de setembro de 2018

Easy to use, great way to connect with our customers and provide instant help for their queries. Highly recommend

loishazel
Austrália
Almost 2 years usando a aplicação
2 de maio de 2022

We've been up & running on livechat for a week now and are very happy! This is a powerful app and underlying platform.

The Feed
Estados Unidos
About 1 year usando a aplicação
17 de dezembro de 2018

I've only been using this app for about a week but already it is miles better than others i've tried. It is simple to use, and I love the fact that there is also a mobile app too, which definitely helps with customer support and therefore conversions

White Rabbit Skin Care
Reino Unido
About 1 year usando a aplicação