LiveChat: Live Chat App , 45 değerlendirme

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4,2
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  • Puanların %16 oranındaki bölümü, 1 yıldıza sahip
20 Mart 2024

Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!

Made in the Shady
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:16 gün
14 Mart 2024

very good customer service, easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!

SwitchBot US
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 gün
30 Ocak 2024

LiveChat has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!

JetSkiCovers
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
27 Şubat 2024 tarihinde düzenlendi

The service is good with one MAJOR caveat- you cannot schedule the chat to stop, so if you forget to close the app, it stays on all night and customers come into the chat when nobody is there. A simple way to have it autostop is much needed.

Rokland
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
TEXT SA yanıt 22 Kasım 2023

Thank you for taking the time to write a review.

You mentioned that you would like to be able to stop the chat after your working hours. I'm happy to inform you that this feature is already in place.

Additionally, your chat widget can be configured to provide an experience similar to social messaging apps like Facebook or WhatsApp, allowing for asynchronous communication. This means that you and your customers can communicate even when one of you is offline. You won't have to worry about leaving your customers hanging as they wait for a response.

I will send you an email with more details on how to configure the chat widget to provide this feature. ^DZ

2 Ağustos 2018

Installed this app with apprehension as there are lots similar. BUT WOW its so much better than expected. I couldn't recommend this app enough! If you want to get more sales and improve your customer service then install this today...

Terraintechparts
Birleşik Krallık
Uygulamayı kullanma süresi:5 yıldan fazla
16 Ocak 2020

We have been using Live Chat for many years now. Very easy to install and use. If ever tech assistance has been needed they have always been fast to reply and assist. The recent update and addition of Product Cards has made live chats with customers much better. I look forward to seeing more updates from Live Chat.
Yes, I would recommend Live Chat Inc.

CustomIcing.com.au
Avustralya
Uygulamayı kullanma süresi:Neredeyse 4 yıl
6 Temmuz 2020

I searched and searched for the best chat app. Not sure why I didn't start with the Gold Standard of chat apps! I have been using a competing chat app for years before coming over to Shopify. It was good, but nothing like this. LiveChat is so intuitive and user friendly. Plus, the support for this is unparalleled! Thank you!

Avtec Dental
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
5 Mart 2020

We have used LiveChat for a while now and it works well for almost everything we need out of it. However, the products cards integration with Shopify does not allow you to select product variants. This would be immensely helpful and allow us to give our customers a tailored experience. PLEASE dev this into the integration!

Rubio Monocoat USA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
TEXT SA yanıt 23 Mart 2020

Thanks for the review! This has been added to the list of upcoming improvements to consider.

Other than that, there are some great features in development that will be rolling out over the course of the year. Expect a big announcement from us soon.

17 Ocak 2020

I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.

PATH projects
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
8 Eylül 2018

Easy to use, great way to connect with our customers and provide instant help for their queries. Highly recommend

loishazel
Avustralya
Uygulamayı kullanma süresi:Neredeyse 2 yıl