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I'll admit I was skeptical but we've been blown away by the results we've gotten and by the quality of service that LiveRecover agents have given our customers. Great team and great product!
We can't recommend Live Recover enough! Unlike other recovery tools that rely solely on automated bots, Live Recover employs real people to chat with potential customers. This human touch makes a world of difference, as it allows them to engage with customers who might otherwise slip through the cracks due to opt-in requirements.
We were initially referred to Live Recover by another e-commerce business that had seen fantastic results, and it didn’t take long for us to understand why. The implementation was a breeze, thanks to their outstanding chat support. It’s refreshing to know that there are actual people on the other end, ready to assist—not just another bot.
We’ve successfully implemented Live Recover across all three of our partner e-commerce businesses, and the results have been outstanding. We’ve recovered thousands of dollars in lost revenue, making this tool an invaluable part of our strategy. If you're looking to boost your recovery efforts, Live Recover is a must-have!
These guys are the pros if you want to get recovery. We saw real results and real $$$'s come through very fast, that otherwise would have been lost. the sales support is also second to none. This is seamless, effective, and I couldn't recommend them more!
The LiveRecover team has been fantastic, working with us to improve our sales. The agents take feedback super well and leadership understands our goals and challenges as a small business. It has truly been a great experience and we are looking forward to seeing how LiveRecover can help our business grow even more!
The app is easy to set up and use custom workflows and enter a knowledge base that captures who we are as a business and our goals.
The set up is incredibly easy and the product is fantastic. It is one of the few apps that drives the customer experience. It allow us to interact with our customer on a personal level and give them the time they deserve. At the end of the day, customer experience is one of the most important aspects of any business and with live recover, we can make it that much better.
To be honest, at first I was a little skeptical. But LiveRecover has been an absolute game-changer for CUTS Clothing. Since integrating it into our Shopify store, we’ve seen a significant impact on our revenue. Over the past few months, LiveRecover has helped us recover over $100K in abandoned cart sales—sales that would have otherwise slipped through the cracks. The human touch they add to the recovery process makes a huge difference; customers appreciate the personal interaction and it’s reflected in our conversion rates.
The setup was incredibly straightforward, taking just minutes to get everything running smoothly. What’s even better is how well the app scales as our brand continues to grow. Whether you’re just starting out or scaling up, LiveRecover is a must-have tool to maximize your revenue. Highly recommend!
Excellent app! Goes a long way to recover lost revenue! Our store can see a difference first week onwards. Highly recommended
LiveRecover is a great app that I would highly recommend. We are continually impressed with the results. We see sales each month recovered through their personalized abandoned cart recovery and customer centric approach. Steve and the team are the best!
Charged after deleting app. Poor customer service experience. Low transparency regarding charges. LiveRecover appears to be attributing more conversions to themselves than is appropriate.
Hi there,
Thanks for taking the time to leave us some feedback! We take all of our customers' opinions seriously and are always working to improve the experience.
We've reached out to your email to assist with resolving any incorrect charges and hope we can help settle this for you soon.
Thank you!
LiveRecover Team
This app is probably the best text message cart recovery out there. 24 hour support and 24 hour real communication with customers is a game changer - seriously helped our cart recovery increase and bring a ton of extra revenue to our business. I seriously recommend this to any business on shopify - small or large as the potential to make money is so great since so much is left on the table with emails