LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

Gratis abonnement beschikbaar. Er kunnen extra kosten van toepassing zijn.
Beoordeling (3,9)
Recensies
Ontwikkelaar

Over deze app

Geïntroduceerd

6 april 2016

Talen

Engels

Categorieën

Chat

Integreert met

iPhone, Android, Apple Push Notifications, Android Push Notifications

Chat with your customers and provide great customer experience.

LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy.

LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy. meer
  • Real-time visitors monitoring - see who is browsing your store.
  • Shopify cart - see what your customers have in their cart.
  • Branding - you can customize the colors of your chat box to match your brand.
  • Multilingual - your chat box can be displayed in any language you want.
  • Ticketing system - create better collaboration with your customers.

Prijs

Free

Gratis

  • Unlimited websites
  • Unlimited chats
  • Unlimited concurrent chats
  • Real-time visitors monitoring
  • Chat history
  • iOS/Android apps

Premium

$5/maand

$1 for additional agent

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

Premium

$4/maand

$48 per jaar indien jaarlijks gefactureerd

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

Free

Gratis

  • Unlimited websites
  • Unlimited chats
  • Unlimited concurrent chats
  • Real-time visitors monitoring
  • Chat history
  • iOS/Android apps

Premium

$5/maand

$1 for additional agent

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

Premium

$4/maand

$48 per jaar indien jaarlijks gefactureerd

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

9 recensies

Algemene beoordeling
3,9
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 22% recensies zijn 1 sterren
Bewerkt 28 juli 2020

Automated messages do not pop up at all... after chat, when customer close the chat, the screen freezes, can not continue browsing not even refresh. Not for my store

Update 28/07/2020 Yes of course everything is working perfect.. until it doesn't. I tested your app with 4 phones (Samsung S8+, S9+, Lg G6 and G7) Samsung tablet A7, and 3 Laptops.. So after that i unistall the app. YES THE SCREEN FREEZES AFTER USING THE CHAT, WHEN WE CLOSE IT, YOU CAN NOT EVEN REFRESH YOUR PAGE TO CONTINUE BROWSING! WHAT IS THE WORSE IS THAT NOBODY ABSOLUTELY NOBODY ADMIT WHEN THERE IS A MISTAKE, AND THAT'S WHY I GIVE YOU FROM 2 TO 1 START NOW. Did You asked me to describe to you what happened so you can fix it and improve it??? NO!!! And this is a common problem, nobody wants to fix the issue. Yes it works fine in 80% of the time.. BUT WHAT IN THOSE 20% WHEN IT DOESN'T??? THOSE 20% OF US WE DON'T MATTER RIGHT? SO INSTEAD OF ASKING US WHAT IS THE PROBLEM YOU WRITE ME SOME ANSWER SAYING OH, EVERYTHING IS WORKING PERFECT WE ARE HERE TO HELP... So do you really think that all of us here when we write a comment negative or positive we do it for fun? NO!!! We do it because maybe it help somebody to see that his issue happened to somebody else. BUT YOUR DENIAL IS ASSAULTING!!!

TRINCAT
Servië
App gebruikt gedurende 36 minuten
LiveSupporti heeft geantwoord 28 juli 2020

We are really sorry to see your review. The reasons you don't see the auto messages could be that in your dashboard in auto messages settings, you can set it per page, for all pages, for mobile or to pop-up even when the chat has already started. Depending on these settings, the auto message will pop-up or will not.
Regarding the screen freezing issue, it could be triggered by some of your browser extensions or add-ons.

11 mei 2020

Have loaded this app just today and made several adjustments easily and quickly. Needed a little help and the support was quick and really helpful. Great app!

Live in the Light
Verenigd Koninkrijk
App gebruikt gedurende Ongeveer 5 uur
3 mei 2020

This app is awesome means all the features are embedded in just a one app.It's user as well as customer friendly .We can send our attachment,having emoticons . Love it

Blanket Sauna
India
App gebruikt gedurende 2 maanden

Over deze app

Geïntroduceerd

6 april 2016

Talen

Engels

Categorieën

Chat

Integreert met

iPhone, Android, Apple Push Notifications, Android Push Notifications

Gemaakt door LiveSupporti

Over LiveSupporti

Gemiddelde score: 3,9

7 jaar ervaring bij het maken van apps voor de Shopify App Store

Ondersteuning

Stuur een bericht

+1 646 583 3385

support@livesupporti.com

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Hulpbronnen

Meer apps zoals deze

4,4 van 5 sterren 1642 recensies in totaal Gratis
Connect with shoppers and drive sales with chat – for free
4,7 van 5 sterren 1628 recensies in totaal Gratis abonnement beschikbaar
Live Chat boosted with Chatbots for the best customer support
4,6 van 5 sterren 4013 recensies in totaal Gratis
WhatsApp Chat, Live Chat, Facebook messenger, abandoned cart