Shopify Local Delivery

This app looks very nice and offers very useful functionality; unfortunately it doesn't work reliably.

It supports selection of the local delivery area either by distance from the store or postcode selection. Unfortunately, the distance calculation fails for some perfectly valid addresses and tells the customer they can't have local delivery even though they are just round the corner from the store (ticket 18373431 refers). The postcode selection probably works OK in Canada, but it doesn't work in the UK because it only supports simple prefix matching and UK postcodes are not fixed format - and the upper limit on the number of postcodes is too small to list all valid postcodes.

Then when it comes to actually placing orders on the map, it insists that the addresses customers enter must be "validated" and instructs you to go and change them if they fail this validation. However, there's no way to work out what constitutes a valid address, and if you can't make it valid then the app refuses to add the customer address to the delivery list - and so you can't trigger the email notifications for "out for delivery" or "delivered" even manually. (ticket 18836818 refers).

If they actually fixed these bugs then I'd give a 5-star rating, but at the moment it's unusable.

This does not work with the Shopify pos app (shop in store; get it delivered). I also don't think they are updating this app to improve it.

We're having the same issues as The Box Café, from the UK. It doesn't work here in Brazil. It would be great if you guys could make it work in other countries than Canada.

Dev said there would be features added in the coming week and were are months in with nothing added that would help small local businesses. July 2, 2020
Tejas We are working on adding support for multiple delivery zones and look forward to making the app more useful to you in the coming weeks. A reply from a dev back in july saying local delivery zones would be added which is something local businesses need to expand further to deliver further out but we cant.

This app checks all the right boxes for our business! We need the capability to create multiple delivery zones that we deliver to each day of the week. We offer free delivery over certain amount, but would be nice to charge for local delivery under that amount instead of simply shipping courier with all those orders. Will give this app a 5 star later, but for now 1 star as it needs some extra capabilities for us. Have reached out to shopify and will see if they get back with solutions for our business. Edit 1. So far working great! Do have an issue with verifying addresses. Would be nice to verify them in the delivery list. Edit 2. Its October now an basically nothing has changed on this app. Very disappointing! I was hoping this app would solve a lot of our fulfillment and delivery problems but so far it doesn't function for us.

Limited in the number of zone you can have, in my case causing us to charge customers more due large zones that have to include more distances When using this app, local delivery and pickup orders can not be edited. Good luck if you are out of an item or selling produce/meats and poultry

We tested this app. There is no option to manually add orders to a delivery route makes this app not usable for us. Looks very promising but seems to lack any serious ways to customise. Quite sad given the potential.

For manually created or imported orders its not possible to set the shipping method to 'Local Delivery' which makes the whole things pretty much useless as it only works with orders created by customer

This app needs to allow ALL orders to be assigned instead of just the online orders. We are a brick and mortar location that does both in person and online sales and we need to be able to include the customers that check out in person to the app. Not really useful if we can't do that.

FREE APP - means low quality. Please beware. Go get a paid app that can do 100x better than this. Very bad planning and tech backup for this to be operating at 4 or 5 star level. need so much improvements.