Langwill: Language Translate

Langwill: Language Translate

Recenze (1 221)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
17. červen 2022

I used the app and enjoyed customer support. However, the currency isn't automatic unless you pay and also it doesn't convert for bundle deals for other apps. Other than that, it's okay.

Baveuy
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 18. červen 2022

Hi Baveuy,

Thank you so much for your feedback firstly!

As for the currency issue, there is already an agent contacting you, we will help you to solve the issue!

Looking forward to your reply and wish you all the best!

Sincerely,
ETranslate team

22. červen 2022

I have downloaded this app for my store the Shermelia from support team is very helpful and the app is very useful :)

jaurnie
Saúdská Arábie
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 22. červen 2022

Hello jaurnie,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

21. červen 2023

The translation doesn't work and whenever I contact support, they always talk about paid plans
Very bad app

mioshoplike
Itálie
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 21. červen 2023

Thank you for your feedback about your experience with the app. We apologize for any frustration you may have experienced with the translation feature and the support team. We understand that paid plans may not be the best option for everyone, and we do offer manual translation options and auto-coverage that automatically cover the website content that has no translation added. We want to ensure that you have the best experience possible with our app, and we encourage you to contact our support team again to discuss the best package for your needs and to address any misconceptions. We appreciate your understanding and hope that you will give us a second chance to provide you with a better experience.

-Nona

2. září 2022

The currency creation will not work, the customer service guides patiently and uses the authorization to assist in the installation, and the problem is solved, the service is really good

Mercury
Tchaj-wan
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 2. září 2022

Hello Mercury,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

12. březen 2022

I encountered some problems during use, and the customer service was very prompt to help. The service is good and the price is very good. Thanks, recommended!

Nakoair solar air collector
Německo
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 14. duben 2022

Hello Nakoair solar air collector,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

22. září 2022

Absolutely amazing app! Lisa was super helpful too! She went above and beyond to help me an issue, and rectified it quickly. App works perfectly too.

Basilur Tea Netherlands
Nizozemsko
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 23. září 2022

Hello Basilur Tea Netherlands,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

25. srpen 2022

I love the chat and the people there. They are the nicest and act very fast! This chat thing is the best, because you can talk with stuff in person and every problem is solved super fast!

mykreativmerrys
Slovinsko
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 26. srpen 2022

Hello mykreativmerrys,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

7. červen 2023

The translation is not that good.

Yes, I use it for now. But till I find a better solution.
because if you upload an Excel file and change everything manually.

High possibility that the app's translations is changed the next day.
Same products, same text, different result

Ultimate Gainz
Nizozemsko
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 7. červen 2023

Thank you for your feedback about our app's translation feature. We apologize for any inconvenience caused by the inaccuracies in the translations. We understand that you are using our app for now, but are actively searching for a better solution. We appreciate your honesty and hope that we can work towards improving our translation feature to better meet your needs in the future. Thank you for choosing us for now and we apologize again for any inconvenience caused.

- Nona ❣️

23. květen 2023

really great support. still having trouble getting used to the app but Faith at customer support has been amazing.

Giggled
Jižní Korea
Doba používání aplikace: 3 dny
1. září 2022

A fantastic app when you properly get into it. Clean, sharp and easy to use. Support from Shermelia is top drawer!

Paintings, Prints, Homeware & Art Gifts From Scotland By Scottish Artist Kevin Hunter
Spojené království
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 2. září 2022

Hello there,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team