Langwill: Language Translate

Langwill: Language Translate

Recenze (1 221)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
19. březen 2024

I am truly impressed with the quality of translation and the service provided. The response time was swift, and the communication was clear throughout. Despite encountering some compatibility issues between the template and the app, the team's prompt replies and patient efforts over the course of a few days successfully resolved my problem. This experience has instilled in me a strong inclination and confidence to continue using this app indefinitely! Once again, thank you for your assistance.

CinKenToys
Tchaj-wan
Doba používání aplikace: 4 měsíci
Vývojář Channelwill odpověděl 22. březen 2024

We are overwhelmed to hear your wonderful feedback! Thank you so much for taking time to leave a review! 😊 We are happy to know that you are impressed with the quality of translation and the service that we provide. Our team will continue to strive to give you the best possible service we can give. Thank you for supporting Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Kim|Etranslate Support Team

28. duben 2024

Very good performance, intuitive and with a very good support service. 100% recommended

Patricia Invernón
Španělsko
Doba používání aplikace: Více než 2 roky
Vývojář Channelwill odpověděl 30. duben 2024

Thank you for your fantastic review! We're delighted to hear that you've had a positive experience with Etranslate. It's wonderful to know that you found it to be intuitive and that our support service met your expectations. Your recommendation means a lot to us, and we're committed to maintaining the high performance and quality of our app. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!

Best Regards,

Kim|Etranslate Support Team

8. duben 2024

This translation app is complete garbage! ! ! Using their paid plans is sooooo ridiculous. They make changes to paid plans without telling customers. Customer service won't give you a solution, I don't know why shopify still lets this kind of app stay here

LBLYXIR
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Channelwill odpověděl 9. duben 2024

Hello there,

We're genuinely sorry to hear about your disappointing experience with our translation app. 😔 We understand the frustration of unexpected changes to paid plans and the lack of communication. Our aim is to provide a seamless experience, and we apologize for falling short in this instance. Please know that we take your feedback seriously, and we're actively working to improve our communication and customer service processes to ensure a better experience for all our users. If there's anything specific we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your patience and understanding.

Best Regards,

Sophie | Etranslate Support Team

16. duben 2024

Great app and has all functionlaties that we need and asked for.

All question could be answered in a short time.

Works smoth and perfect, thank you!

Can definitely recommend it!

Bookiepad
Německo
Doba používání aplikace: 20 dny
Vývojář Channelwill odpověděl 18. duben 2024

Thank you for your wonderful review! We're thrilled to hear that our app meets all your needs and that you've had a smooth and perfect experience using it. Providing excellent functionality and responsive support are top priorities for us, and we're glad we could assist you quickly whenever you had questions. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Thanks again for choosing Etranslate!

Best Regards,

Kim|Etranslate Support Team

17. květen 2024

Bonjour,
je reste en attente de la résolution d'une image en espagnol qui ne s'affiche pas (voir le chat), puis, les variations mano irquierda, derecha, ambas manos, ne changent pas en cliquant dessus, alors, que la version française originale continue de trés bien fonctionner.
merci de me tenir informé par mail

INFFINEAS
Francie
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 18. květen 2024

Bonjour à tous,

C'est à nouveau Kim de l'équipe d'assistance d'Etranslate. Tout d'abord, notre équipe s'excuse pour le retard dans la résolution de vos problèmes de traduction d'images. Veuillez noter que nous attendons toujours les commentaires de nos développeurs. En raison de nos différences de fuseaux horaires, ils ne sont toujours pas disponibles pour le moment.

Nous sommes sincèrement désolés pour ce retard et ce désagrément. Nous comprenons l'importance de votre problème, et sachez que nous le prenons au sérieux.

Notre équipe vous recontactera dès que nous aurons des nouvelles de votre problème. En attendant, nous vous assurons que nous reviendrons vers vous dès qu'ils seront de retour au travail. En espérant que vous ferez preuve de compréhension et de patience, nous vous prions d'agréer, Madame, Monsieur, nos salutations distinguées. Nous vous remercions de votre compréhension et de votre patience.

10. říjen 2024

垃圾

Entropy Bright
Spojené státy
Doba používání aplikace: 26 dny
Vývojář Channelwill odpověděl 11. říjen 2024

亲爱的熵亮,

我希望这封邮件对您有好处。我想就您最近的评论以及您在我们的服务中遇到的问题与您联系。我真诚地感谢您的反馈,并且很遗憾听到您的体验没有达到您的期望。

我了解您在同步主页 SEO 资源时遇到了困难,我想向您保证,我们会认真对待这些问题。我们的团队在问题提出的当天就解决了该问题,但我想知道您是否仍然遇到任何问题。

对于近期更新给您带来的不便,我们深表歉意,本月我们为您提供 50% 的折扣。我们真正重视您的业务,并希望确保您感到得到支持。

如果您可以向我提供有关您当前情况的更多详细信息,我将非常乐意协助您同步主页 SEO 并根据需要翻译文本。您的满意对我们很重要,我们希望确保您的一切顺利进行。

感谢您的耐心等待,期待尽快收到您的回复。

此致,

新星|兰威尔

9. říjen 2024

can not translate willdesk articles

Act Design Shop
Nizozemsko
Doba používání aplikace: 3 minutami
Vývojář Channelwill odpověděl 10. říjen 2024

Hello There,

Thank you for sharing your feedback regarding the translation of Willdesk articles. I’m sorry to hear that you’re experiencing difficulties.

I’d like to let you know that we can certainly assist you with translations. To facilitate this, please install the Langwill app first. Once you have the app set up, we’ll be more than happy to help you with the translations you need.

If you have any questions or require assistance with the installation process, please don’t hesitate to reach out. We’re here to ensure you have a smooth experience.

Thank you for your understanding, and we look forward to assisting you!

Best Regards,
Nova|Langwill Support Team

11. duben 2024

Great Product! Great Customer Service!

PriorPet
Nizozemsko
Doba používání aplikace: 4 měsíci
Vývojář Channelwill odpověděl 12. duben 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with both our product and our customer service. Providing exceptional experiences is our top priority, and it's incredibly rewarding to know that we've met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Etranslate Support Team

12. březen 2024

Quick and efficient customer service as usual

Jathaba
Spojené arabské emiráty
Doba používání aplikace: Více než rokem
Vývojář Channelwill odpověděl 15. březen 2024

Thank you so much for your positive feedback! 😊 We're delighted to hear that you found our customer service quick and provide you with efficient service as usual. Thank you for supporting Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Kim|Etranslate Support Team

30. květen 2024

Great customer service!

Roody EU
Irsko
Doba používání aplikace: 5 dny
Vývojář Channelwill odpověděl 1. červen 2024

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service. Providing excellent support is very important to us, and it's wonderful to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Thank you again for your feedback and for choosing Etranslate.

Best Regards,

Kim|Etranslate Support Team