Recenze (1 200)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
27. září 2023

What an amazing app with excellent features. Also, this is the best support I have ever received from a team. Nona and Sophie helped me solve my issues quickly. If I could give more than 5 stars, I would definitely do it. I 100% recommend the app.

Bright Electronics
Kanada
Doba používání aplikace: 2 měsíci
Vývojář Channelwill odpověděl 29. září 2023

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our app to be amazing with excellent features and that our support team was able to assist you in a timely manner. We appreciate your recommendation and look forward to serving you again in the future!🥰
-nona🥰🥰

18. srpen 2023

Customer service is great! Very quick and helpful. Answered my question on how to translate a third party app.

MRCOOL DIRECT
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Channelwill odpověděl 21. srpen 2023

Thank you for your positive feedback about our customer service! We are happy to hear that we were able to help you with translating a third party app. If you have any further questions or need assistance, please don't hesitate to contact us again.

- Sophie 🥰

31. červenec 2023

Very quick response even on weekends. A programmer was able to solve the problem quickly. I can recommend the app and the support

VINOX79 GmbH
Německo
Doba používání aplikace: Více než 2 roky
Vývojář Channelwill odpověděl 2. srpen 2023

Thank you for taking the time to leave a positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and hope to continue providing excellent service to you in the future.
-nona💗

30. listopad 2023

I've had an excellent experience with ETranslate - their team is incredibly supportive. I wholeheartedly recommend their services.

Maisie Grace Designs
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář Channelwill odpověděl 3. prosinec 2023

Thank you so much for your glowing review! 😊 We're thrilled to hear that you've had an excellent experience with ETranslate. Our team is dedicated to providing exceptional support, and we truly appreciate your recommendation. 🌟 If you ever need assistance in the future, feel free to reach out – we're here for you! 🌐💬

-Sophie|Etranslate Team👩‍💼

30. červen 2023

Very useful and also the support is great!
With this app you can traslate manually most of the website. This is what i was looking for!

SIRAINER
Itálie
Doba používání aplikace: Asi rokem
Vývojář Channelwill odpověděl 1. červenec 2023

Thank you for your wonderful review! We are delighted to hear that our app has been useful for you and that you have found our support team to be great. We are glad to provide a manual translation feature that meets your needs. If you ever need any further assistance or have any questions, please do not hesitate to contact us. We appreciate your business and hope to continue serving you in the future.

- Jane🦋

16. říjen 2023

very good app! The support is very kind and always responding quick and trying their best to help you. Especially Sophie did her best to help me with my problems.

PrintJourney
Německo
Doba používání aplikace: 5 měsíci
Vývojář Channelwill odpověděl 19. říjen 2023

Thank you for your positive feedback! We're delighted to hear you find our app excellent. Our support team, including Sophie, is always dedicated to providing quick and helpful assistance. Your satisfaction is our priority! 😊❤️

- Mariadel/Etranslate Team

14. červenec 2023

Thank you very much for your help! Quick and simple <3 I recommend using the online help. Sophie is gorgeous!

Borimo se
Slovinsko
Doba používání aplikace: Téměř 3 roky
Vývojář Channelwill odpověděl 16. červenec 2023

You're welcome! I'm glad I could assist you quickly and easily. Thank you for recommending our online help. I appreciate your compliment about Sophie, she is indeed a great asset to our team.

- Sophie 💖

22. prosinec 2023

service client inutile, le glossaire ( qui m'est necesseraire) ne fonctionne pas , 2 mois a essayer de trouver une solution avec le service client , pour rien. a chaque fois je dois leur réexpliquer le problème , on me dit que l'on me recontactera sous x jours , on ne me recontacte jamais, et quand je le fais on ne m'apporte aucune solution.. en gros on paie pour un service qui ne fonctionne pas. très mécontente!

Poopoopidoo
Francie
Doba používání aplikace: Více než 2 roky
Vývojář Channelwill odpověděl 23. prosinec 2023

Bonjour à tous,

Nous nous excusons sincèrement pour la frustration et les désagréments que vous avez subis avec notre service clientèle et les problèmes que vous avez rencontrés avec la fonction glossaire. Nous comprenons l'importance d'un service fonctionnel et regrettons profondément de ne pas avoir répondu à vos attentes. 😥

Vos commentaires nous sont précieux et nous tenons à vous assurer que nous prenons cette question au sérieux. Nous recherchons activement la cause profonde du problème afin de mettre en œuvre une solution permanente. Nous reconnaissons que le retard important dans la résolution du problème et le manque de communication efficace de notre part n'ont pas été à la hauteur des normes de service que nous nous efforçons de fournir. 🌹

Une fois encore, nous vous présentons nos excuses pour les désagréments que vous avez subis et nous nous engageons à faire en sorte que vos préoccupations soient résolues de manière satisfaisante. Nous vous remercions d'avoir porté ce problème à notre attention et nous apprécions votre patience pendant que nous nous efforçons de rectifier la situation. 🤗

Si vous avez d'autres détails à nous communiquer ou d'autres préoccupations, n'hésitez pas à nous contacter directement. 😊💓

Je vous prie d'agréer, Madame, l'expression de mes salutations distinguées,
Sophie | Etranslate Support

5. srpen 2023

Great service. I had some specification about switcher and they set it as requested. I'm actually working to manually translate my store i will probably give or update my feedback after this is done. Thank you to Etranslate team for the quick response. Thank you Joewelyn for your kindness and professionnal service.

Vickiemom
Kanada
Doba používání aplikace: 2 měsíci
Vývojář Channelwill odpověděl 7. srpen 2023

Thank you for sharing your positive experience with our team! We're thrilled to hear that we were able to meet😊 your specifications and provide you with great service. We appreciate your feedback and look forward to hearing from you again after you've completed your store translation. We'll be sure to pass along your kind words to Joewelyn 😍and the rest of our team. Thank you for choosing Etranslate!
-nona🌻

10. červenec 2023

Good job!
Good App and good service team, fast response!
Highly recommended!
I used it for one year, everything goes well.

Tewaycell
Hongkong – ZAO Číny
Doba používání aplikace: Asi rokem
Vývojář Channelwill odpověděl 10. červenec 2023

Thank you for your kind words and for recommending our app and service team! We're thrilled to hear that you've had a positive experience using our app and that our team was able to provide fast and helpful support. We appreciate your loyalty over the past year and look forward to continuing to serve you in the future.

- Sophie 💖