Langwill:AI Language Translate

Langwill:AI Language Translate

Recenze (631)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 88 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
26. únor 2024

SHENGLI ROAD MARKET
Hongkong – ZAO Číny
Doba používání aplikace: 12 dny
Vývojář Channelwill odpověděl 28. únor 2024

Thank you so much for your positive review! 😊 We will continue to aim to provide you a refreshing experience, and we're delighted that you took a chance on Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Kim|Etranslate Support Team

16. květen 2025

Luminara
Hongkong – ZAO Číny
16. květen 2025

Lumanete
Spojené státy
18. prosinec 2024

I love this app, the support is excellent, especially Kim!

Lumini
Francie
Doba používání aplikace: Asi 5 hodinami
Vývojář Channelwill odpověděl 20. prosinec 2024

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support and the app. We really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.

Feel free to contact us anytime as you require, we are available 24/7 to provide assistance. Thank you again!

Emma
Langwill Customer Support Team of Channelwill

27. říjen 2024

Good customer service, powerful app

micas-test
Hongkong – ZAO Číny
Doba používání aplikace: 7 dny
Vývojář Channelwill odpověděl 30. říjen 2024

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Langwill Customer Support Team of Channelwill

21. září 2024

Very good support and smooth experience

Migori
Irák
Doba používání aplikace: Asi hodinou
Vývojář Channelwill odpověděl 23. září 2024

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the Langwill app.

Please feel free to send us a message anytime as you require any form of assistance, we are available 24/7 to provide help.

Thank you again!

Emma
Langwill Customer Support Team of Channelwill

28. srpen 2024

I'm really happy with the service I received. I was helped right away, and all my questions were answered clearly. The staff was friendly and efficient, making the whole experience smooth and pleasant. Thanks so much for the great service

YourXmasShop
Nizozemsko
Doba používání aplikace: Asi 2 hodinami
Vývojář Channelwill odpověděl 29. srpen 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our service. It’s wonderful to know that our team was able to assist you promptly and clearly. We always strive to make every interaction smooth and pleasant. Thanks again for choosing us! 🌟

Best regards,

Sophie|Langwill Support Team of Channelwill

24. duben 2024

Application that translates the whole site perfectly, their customer support helps you translate third-party applications that modify the site code, I recommend the application.

Lotisand
Francie
Doba používání aplikace: 8 dny
Vývojář Channelwill odpověděl 25. duben 2024

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Etranslate. It's great to know that our tool seamlessly translates your entire site and that our customer support team goes the extra mile to assist with third-party applications and site code modifications. Your recommendation means a lot to us, and we're committed to providing top-notch service and support to all our users. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Etranslate Support Team

9. duben 2024

Assistenza veloce e competente. la consiglio

PetlePaw
Itálie
Doba používání aplikace: 5 měsíci
Vývojář Channelwill odpověděl 11. duben 2024

Grazie per aver trovato il tempo di condividere la sua esperienza! Siamo lieti di sapere che la nostra assistenza ha soddisfatto le sue aspettative. Fornire un'assistenza rapida e competente è la nostra massima priorità e siamo entusiasti che abbia trovato valore nel nostro servizio. Se in futuro avrà bisogno di assistenza o avrà domande, non esiti a contattarci. La sua raccomandazione significa molto per noi. Grazie per averci scelto!

Cordiali saluti,

Kim|Squadra di supporto di Etranslate

Tradotto con DeepL.com (versione gratuita)

29. březen 2024

best customer service

House of Anime
Nizozemsko
Doba používání aplikace: Asi 14 hodinami
Vývojář Channelwill odpověděl 1. duben 2024

Thank you so much for your positive feedback! 😊 We will continue to aim to provide the best user experience, and we're delighted that you're using the ETranslate platform. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Emma
Etranslate Support

28. březen 2024

WONDERFUL, COURTEOUS STAFF WITH RESPECT TO THE CUSTOMER AND AN APPETITE TO SERVE YOU

EL-PET
Řecko
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 1. duben 2024

Thank you so much for your positive feedback! 😊 We will continue to aim to provide the best user experience, and we're delighted that you're using the ETranslate platform. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Emma
Etranslate Support

21. únor 2024

great app

Antoniou Exotica
Řecko
Doba používání aplikace: 37 minutami
Vývojář Channelwill odpověděl 26. únor 2024

Thank you for your kind words! 😊 We're thrilled to hear that you find our app great! If you have any suggestions or feedback, feel free to share. Happy using! 🚀

Best regards,
Sophie|Etranslate Team

18. únor 2024

I have been looking a good translating app for a long time. Found this one and it is working best for me and my needs. strongly recommend!

Neo Art Studio
Izrael
Doba používání aplikace: 11 dny
Vývojář Channelwill odpověděl 19. únor 2024

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're satisfied with our translation services. 🌐💬 Our team is dedicated to providing adequate support to suited for your needs. If you have any other concerns or questions, feel free to reach out. 🚀👍

Best regards,
Kim|Etranslate Team

8. únor 2024

EasyHeater
Polsko
Doba používání aplikace: Více než rokem
Vývojář Channelwill odpověděl 10. únor 2024

Thank you so much for your positive review! 😊 We're thrilled to hear that you find our app features to be great value for money, and we're especially glad you appreciate our excellent support agents and their comprehensive knowledge. 🚀 We aim to provide a refreshing experience, and we're delighted that you took a chance on WillDesk. Feel free to reach out if you ever need assistance – we're here for you! 👏🌟

Best regards,
Sophie|Etranslate Team

4. únor 2024

helpful

denisebrinck.com
Kanada
Doba používání aplikace: Téměř 2 roky
Vývojář Channelwill odpověděl 6. únor 2024

First and foremost, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with us. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any concerns you may have.

We're delighted to hear that our support team was able to assist you with syncing images from your default language pages to the translated ones. It's our pleasure to assist you on this matter.

Nevertheless, I observed that the overall score you provided was less than perfect, and while we are grateful for the acknowledgment of our assistance, we want to ensure your entire experience with us is nothing short of exceptional.

Your insights are crucial in helping us continually improve, and we'd love to better understand your overall experience to address any areas that may have fallen short of your expectations.

If you have a moment, we would be grateful for more details on how we can make your experience even better. Our goal is to provide an excellent service, and your feedback is a vital step in achieving that.

Thank you once again for choosing Etranslate. We value your trust and are committed to ensuring your satisfaction. If there's anything specific you'd like to share or discuss, please feel free to respond to this email.

Looking forward to making your experience with us outstanding!

Best Regards,

Kim|Etranslate Support Team

31. leden 2024

I installed your module, but how can I change the banner images and texts according to the language option?

My Store
Turecko
Doba používání aplikace: 23 minutami
Vývojář Channelwill odpověděl 5. únor 2024

Thank you for installing our module! 🌟 To customize banner images and texts based on language options, you can easily navigate to the settings menu. 🌐🖼️ Feel free to explore the language settings section for seamless customization! If you have any further questions, we're here to help! 🚀👩‍💻 #HappyCustomizing

Best regards,
Sophie|Etranslate Team

Datum úprav: 26. leden 2024

Bella helped me with Lnagueges Switcher

CATMEME
Litva
Doba používání aplikace: Asi 2 hodinami
Vývojář Channelwill odpověděl 3. prosinec 2023

Thank you so much for your kind words! 😊 I'm thrilled to hear that Sophie from customer care was able to assist you with the watermark sign. 🌟 If you have any more questions or need further help, feel free to reach out. We're here for you! 🙌💙

-Sophie|Etranslate Team👩‍💼

11. leden 2024

super patient, great customer service and really good app design!

KJ DREAM
Německo
Doba používání aplikace: Asi 3 hodinami
Vývojář Channelwill odpověděl 13. leden 2024

Thanks for taking time to leave us a review! We are grateful to know that you appreciate the patience of our Customer Service and App Design! You fill our hearts with overflowing joy knowing that you had a positive experience with us. If ever you would need any further assistance or anything you can share more about the app, please feel free to reach us out. We will be more than happy to accommodate you. 🥰

Best regards,
Kim|Etranslate Team

7. leden 2024

Chic Beauty Stores
Kuvajt
Doba používání aplikace: 11 měsíci
Vývojář Channelwill odpověděl 9. leden 2024

We greatly appreciate your fantastic five-star review! It brings us immense joy to know that you had a positive experience with our service. Should you require any further assistance, don't hesitate to get in touch. 😊🙌
Best Regards,
Nona|ETranslate Team🌐

1. leden 2024

RolaGhaddar
Spojené arabské emiráty
Doba používání aplikace: Téměř 3 roky
Vývojář Channelwill odpověděl 3. leden 2024

🌟🌟🌟🌟🌟 Thank you so much for the glowing five-star review! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out. 😊🙌

Best regards,
Sophie💗
Etranslate Customer Support 🌟

31. prosinec 2023

NorthStars™
Saúdská Arábie
Doba používání aplikace: 24 hodinami
Vývojář Channelwill odpověděl 3. leden 2024

🌟🌟🌟🌟🌟 Thank you so much for the glowing five-star review! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out. 😊🙌

Best regards,
Sophie💗
Etranslate Customer Support 🌟

30. prosinec 2023

Among many translation applications, I initially chose ETranslate because you can do so much with the free plan. Very intuitive and practical. While using the app, I needed support for technical details so I could also test the customer support and I must say that I was satisfied in all respects. Highly recommended, definitely a 5 star app.

Sleep Lovers
Itálie
Doba používání aplikace: 11 dny
Vývojář Channelwill odpověděl 3. leden 2024

Thank you so much for your fantastic review! 😊 We're thrilled to hear that you chose ETranslate and found our free plan versatile and user-friendly. 🌐💡 It's great to know that our customer support met your expectations when you needed assistance with technical details. 🛠️ Our team is always here to help! 🌟 We appreciate your recommendation and are delighted to have earned a 5-star rating from you! ⭐⭐⭐⭐⭐

Best regards,
Sophie💗
Etranslate Customer Support 🌟

27. prosinec 2023

Perfect service great support thank you very much

Velvet Vibes Shop
Turecko
Doba používání aplikace: Asi 17 hodinami
Vývojář Channelwill odpověděl 28. prosinec 2023

Thank you for your kind words! 🌟 We're thrilled to hear that you had a perfect experience with our service and found our support helpful. 🙌 Thank you very much for choosing us! If you have any more questions or need assistance in the future, feel free to reach out. 😊🚀

Best regards,
Sophie💗
Etranslate Customer Support 🌟

25. prosinec 2023

This is a super plugin, if you have any problems, you must ask customer service, and the converter has a professional to help you install it

99-tea
Čína
Doba používání aplikace: 11 dny
Vývojář Channelwill odpověděl 27. prosinec 2023

Thank you for your positive feedback! 😊 We're thrilled to hear that you find our plugin super! If you ever encounter any issues, our customer service team is here to assist you. Plus, our dedicated professionals are ready to help with the installation process. 🛠️ Feel free to reach out if you need any further assistance! 🌟

Best regards,
Sophie💗
Etranslate Customer Support 🌟

17. prosinec 2023

This really looks to be the best translation app on the market - especially considering the price. The multi - currency converter is a great touch also, normally you'd have to pay for another multi - currency converter app, but the fact they've included it with the translator makes this so much more convenient. Great customer service that are on hand to help very quickly. They say 12 - 24hr responses but so far they've always responded immediately and resolved the issue quickly and efficiently.

Vesteka
Slovensko
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 23. prosinec 2023

🌟 Thank you so much for your fantastic review! We're thrilled to hear that you find our translation app to be the best on the market, especially considering the price. 😊 The inclusion of the multi-currency converter is indeed a great touch, making it more convenient for our users. 🌐 We're delighted to know that you appreciate our quick and efficient customer service – we're always here to help! 🚀 Your kind words motivate us to keep delivering top-notch support. Thanks again for choosing us! 🙌

Best regards,
Sophie💗
Etranslate Customer Support 🌟

15. prosinec 2023

Amazing customer support anything that i asked they were always there to help me! i would totally suggest to use this app!

glamcapsule
Řecko
Doba používání aplikace: 18 dny
Vývojář Channelwill odpověděl 16. prosinec 2023

Thank you for your glowing review! We're delighted you had a positive experience with our customer support. If you ever need assistance in the future, we're here for you. Thanks for recommending us!

Best regards,
Mariadel 💗
Etranslate Customer Support 🌟

14. prosinec 2023

GranPerla
Španělsko
Doba používání aplikace: 17 minutami
Vývojář Channelwill odpověděl 16. prosinec 2023

Thank you for the 5-star rating! f you ever have any questions or need assistance, feel free to reach out. Your satisfaction is our priority.

Best regards,
Mariadel 💗
Etranslate Customer Support 🌟

10. prosinec 2023

This application is complete with all features I needed as a merchant. Customer service extremely fast and valuable, in particular belle, that solved all my issues

Diateck
Itálie
Doba používání aplikace: 2 dny
Vývojář Channelwill odpověděl 12. prosinec 2023

Thank you so much for your positive review! 🌟 We're thrilled to hear that our application meets all your merchant needs. 😊 Our customer service team, especially Belle, is delighted to have been of assistance in resolving your issues promptly. 🚀 If you ever have more questions or need further support, feel free to reach out. Happy selling! 🛍️👏

Cheers,
-Sophie|ETranslate Team👩‍💼

6. prosinec 2023

Very good and very helpful

TrueSmile
Nizozemsko
Doba používání aplikace: Asi 2 hodinami
Vývojář Channelwill odpověděl 7. prosinec 2023

Thank you so much for your glowing review! 😊 We're thrilled to hear that you've had an excellent experience with ETranslate. Our team is dedicated to providing exceptional support, and we truly appreciate your recommendation. 🌟 If you ever need assistance in the future, feel free to reach out – we're here for you! 🌐💬
Cheers,
-Nona|ETranslate Team👩‍💼

26. listopad 2023

越境ECサイトを立ち上げたが翻訳アプリがいくつもあり、最後に行き着いたのがこのアプリ。チャットの対応もよく、UIも日本語化されているので直感的にわかりやすい。何より、翻訳の文字数制限がないのがいいし、課金プランであれば翻訳の修正もできる。基本モードでリアルタイム機械翻訳。アドバンストモードで事前のAI翻訳と修正。5+5言語でそれが9.99ドルからならかなり他のアプリに比べてもお得だと思う。全部プランにしても19.99ドルだし、コスパ最強じゃないだろうか。

Sharebo-JPN|japanese kanji items
Japonsko
Doba používání aplikace: 3 dny
Vývojář Channelwill odpověděl 29. listopad 2023

🌟素晴らしいレビューをありがとうございます!貴社の国境を越えた電子商取引サイトに当社の翻訳アプリをお選びいただいたことを嬉しく思います。私たちのチャットサポートと日本語のユーザーインターフェイスが、直感的でユーザーフレンドリーなエクスペリエンスに貢献していることを知るのは素晴らしいことです。翻訳文字数制限がないことと、サブスクリプションプランで修正できることは、まさにハイライトです。基本モードでのリアルタイム機械翻訳と、詳細モードでの編集を伴う AI による事前翻訳は、お客様のニーズを完全に満たしているようです。 5 + 5 言語で $9.99 からなので、他のアプリと比べて費用対効果の高い選択肢であると感じていただければ幸いです。 💼💬✨ あなたのフィードバックは本当に私たちの励みになります!翻訳ニーズに当社をお選びいただきありがとうございます。 🚀

-Sophie|Etranslate Team👩‍💼

Datum úprav: 26. listopad 2023

After encountering some issues at the beginning of using the app, I reached out to customer service support for assistance. Mariadel provided excellent service and was able to resolve all my concerns through their expertise and magic. Now, the app is working perfectly well. I rate their effort and time with 5 stars.

Thank you so much Mariadel!

And Today Sophie was very helpful too. Thank you as well!

fuuzzi
Spojené království
Doba používání aplikace: 16 dny
Vývojář Channelwill odpověděl 11. listopad 2023

👋 Thank you for reaching out and sharing your experience with us! 🌟 We appreciate your feedback.

We apologize for any inconvenience you've encountered. We'll promptly investigate the issues you've highlighted regarding the Polish Language and Polish Zloty availability. 😓 Our team will review the settings and ensure that the necessary adjustments are made.

Additionally, we'll look into the HTML concern with the button placement on mobile devices. 📱 We understand the importance of a seamless user experience and will work to resolve this promptly.

Rest assured, we'll keep you informed about the progress, and if any action is needed on your end, we'll guide you through it. 🛠️ Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any further questions or concerns, feel free to let us know. Thank you again for bringing this to our attention! 🙌

- Sophie 🌟

24. listopad 2023

Best choice for my shop. Even the free option already included the translation into 3 other languages!

Cannagarsupply
Německo
Doba používání aplikace: Asi 11 hodinami
Vývojář Channelwill odpověděl 26. listopad 2023

Thrilled to hear you're loving Shopify! 🌟 The fact that even the free option includes translation into 3 languages is a game-changer, right? 🌐💼 Best choice indeed! Happy selling! 🛍️ #ShopifySuccess

-Sophie|Etranslate Team👩‍💼

8. listopad 2023

Quick and professional support. Really like the application.

EasyReception
Nizozemsko
Doba používání aplikace: 41 minutami
Vývojář Channelwill odpověděl 9. listopad 2023

👩‍💼 Quick and professional support. Really like the application! 🌟 We're thrilled to hear about your positive experience. If you ever need assistance or have more feedback, feel free to reach out. We're here to make your experience even better! 🚀😊👏
-Nona|Etranslate Team

6. listopad 2023

Muy buena aplicacion y el equipo de soporte y desarrolladores de la misma es genial me resolvieron mi problema en cuestion de horas. Estoy muy agradecido !!

botanicapoderdeorula
Spojené státy
Doba používání aplikace: 17 dny
Vývojář Channelwill odpověděl 8. listopad 2023

Muy buena aplicación y el equipo de soporte y desarrolladores de la misma es genial. Me resolvieron mi problema en cuestión de horas. ¡Estoy muy agradecido! 🚀 Si alguna vez necesitas más ayuda o tienes más preguntas, no dudes en ponerte en contacto con nosotros. Estamos aquí para hacer tu experiencia aún mejor. 🙌🌈👏
-Nona|Etranslate Team

6. listopad 2023

Fast answer and fantastic atention

TrailSekers
Portugalsko
Doba používání aplikace: Asi 4 hodinami
Vývojář Channelwill odpověděl 7. listopad 2023

Fast answer and fantastic attention! 🌟 We're delighted to have been of assistance. If you ever have more questions or need further help, please don't hesitate to reach out. We're here to provide you with top-notch support! 🤩👏👍
-Nona|Etranslate Team🌐

4. listopad 2023

Rio Mary
Katar
Doba používání aplikace: 24 hodinami
Vývojář Channelwill odpověděl 6. listopad 2023

👍👏😊 🌟 We're glad to know you're satisfied. If you have any further feedback or if there's anything more we can do for you, please feel free to let us know. Your feedback is valuable to us, and we're here to assist you! 😃🙌🌼
-Sophie|Etranslate Team🌐💎

29. říjen 2023

MystyCloud
Švýcarsko
Doba používání aplikace: 8 minutami
Vývojář Channelwill odpověděl 31. říjen 2023

Thank you for your feedback! We are happy to hear that our service met your expectations. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for choosing our company! 😊😊
-Sophie💗

29. říjen 2023

They have given me the best support for settings.
Thank you very much.
The translation is looking OK. But, I do't know why some specific words have not been translated and some whole pages have not been translated at all even though the translation status says "Translated (100%)".
This app is good, but not perfect.
----- ----- ----- ----- -----
The problem above has been resolved setting Translation Type to Basic.
If you are experiencing the similar problem, try setting to Basic just for checking.

ちどり
Japonsko
Doba používání aplikace: Asi měsícem
Vývojář Channelwill odpověděl 30. říjen 2023

😊👏 Thank you for your positive feedback on our support and app. We apologize for any translation issues you experienced. We're glad you found a solution by switching to Basic Translation. Your feedback is valuable and helps us improve. 😊🌟
Best Regards,
Sophie|Etranslate Team🥰

29. říjen 2023

This is extremely helpful if you are planning to target different markets. They not only translate the content but also localize it. Highly recommended. Thank you!

Gesuny
Polsko
Doba používání aplikace: 4 dny
Vývojář Channelwill odpověděl 30. říjen 2023

Thank you for the glowing review! 😊 We're delighted that you found our localization services helpful. Your recommendation is greatly appreciated! 🌍👍
Best Regards,
Sophie|Etranslate Team🥰

28. říjen 2023

THE BEST customer service

FortitudeForce
Spojené arabské emiráty
Doba používání aplikace: Asi 8 hodinami
Vývojář Channelwill odpověděl 30. říjen 2023

😊👏 Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority!!💨👍
Best Regards,
Sophie|Etranslate Team🥰

26. říjen 2023

Instant support

QUADRIFOLIAE
Portugalsko
Doba používání aplikace: Více než rokem
Vývojář Channelwill odpověděl 28. říjen 2023

🚀Thank you for sharing your positive experience with our support team. We're glad to hear that we were able to provide you with instant assistance when you needed it. Our team works hard to ensure that our customers receive prompt and efficient support, and your feedback is greatly appreciated. Thank you for choosing our company!💨👍
Best Regards,
Sophie|Etranslate Team🥰

26. říjen 2023

Pescali
Turecko
Doba používání aplikace: 28 minutami
Vývojář Channelwill odpověděl 28. říjen 2023

Thank you for your feedback! We are happy to hear that our service met your expectations. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for choosing our company! 😊😊
-Sophie💗

23. říjen 2023

Great and friendly support

King Flame
Rakousko
Doba používání aplikace: Asi hodinou
Vývojář Channelwill odpověděl 26. říjen 2023

🌟 Thank you for your wonderful review! We're thrilled to hear that you found our support to be great and friendly. 😊 Our team is here to provide top-notch assistance with a smile! If you ever have more questions or need help in the future, don't hesitate to reach out. We're always here for you! 🌼👏
Thank you,
Nona|Etranslate Team💞

23. říjen 2023

It crashed my store. It's not working. Translated only few words. DO NOT RECOMMEND

EarthSoul
Polsko
Doba používání aplikace: Asi hodinou
Vývojář Channelwill odpověděl 24. říjen 2023

Hello there,

We apologize for the inconvenience you experienced with our service, and we genuinely appreciate your feedback. We understand how critical it is for our service to work seamlessly with your store, and we're sorry to hear that it caused issues and only partially translated the content. 😥

Our team is committed to resolving these issues and ensuring that your experience improves. We take your feedback seriously and will investigate the matter thoroughly to prevent any recurrence.

If you're open to it, we'd appreciate the opportunity to connect with you directly to understand the specific issues you encountered and work towards a solution. Please reach out to our support team, and we'll do our best to address your concerns promptly.

Thank you for bringing this to our attention, and we hope to have the chance to make things right and provide you with a better experience in the future. 🌻

Best regards,
Sophie|Etranslate Team

21. říjen 2023

Die App macht was es soll und ist günstig. Ich wäre tatsächlich aber auch nicht bereit mehr zu zahlen. Den es ist die mit Abstand langsamste App die ich in meiner Jahrelangen Erfahrung bei Shopify sammeln konnte. Ich rede hier nicht vom Übersetzen sondern vom bloßen öffnen der App das dauert teilweise mehrere Minuten und ich muss wieder die App schließen und es mehrfach probieren bis es funktioniert. Es liegt weder an Shopify an meinem Internet oder Computer alles läuft flüssig nur diese App nicht. Wenn ich auf Übersetzen gehe das gleiche wieder. Dann wenn ich auf eine Sprache gehe usw. also die App macht wirklich was es soll und wenn der Preis nicht akzeptabel wäre hätte ich es und das obwohl ich es erst heute installiert habe bestimmt 50 mal gelöscht, ich bin bestimmt 20 Jahre gealtert wegen dieser App und tue es immer noch. Wenn Ihr für eine Aufgabe 10 Minuten einplant erhöht es lieber auf 45 Minuten (Kein Witz) durch diese unterirdische Geschwindigkeit dauert es mindestens wenn es gut läuft im durchschnitt 4-5 mal länger. Wenn es schlecht läuft 10 mal.

Man sagt Zeit ist Geld und wenn ihr nicht viel Zeit habt dann lieber mehr zahlen. Ich hatte einige wenige Stunden geplant dauern wird es aber wahrscheinlich eine Woche. Aktuell habe ich die Zeit also lohnt es sich.

Aso und nicht alles wird Übersetzt. In der App zeigt es an das alles Übersetzt wurde aber Fehlanzeige. Man klickt drauf es hat es wirklich übersetzt aber es überträgt es nicht auf die Website, ich dachte Okay vielleicht muss man warten bis es Synchronisiert etc. aber Fehlanzeige, wie man das gefixt bekommt keine Ahnung. Kann es nicht Manuell übersetzten weil es eben schon übersetzt ist und das korrekt wird nur nicht auf den Shop übertragen.

Vérsulo
Německo
Doba používání aplikace: Asi 4 hodinami
Vývojář Channelwill odpověděl 22. říjen 2023

Hallo zusammen,

vielen Dank für Ihr Feedback. Wir entschuldigen uns für die langsamen Ladezeiten und alle Unannehmlichkeiten, die Ihnen dadurch entstanden sind. Wir arbeiten ständig daran, die Geschwindigkeit und Leistung unserer App zu verbessern. Was die Übersetzungsprobleme angeht, so werden wir alle Bugs oder Störungen, die das Problem verursachen könnten, untersuchen und beheben. Wir bedanken uns für Ihre Geduld und Ihr Verständnis und hoffen, Ihnen in Zukunft ein besseres Erlebnis bieten zu können.

Mit freundlichen Grüßen,
Sophie | Etranslate Support

19. říjen 2023

Perfect and quick customer service.
The app translates perfectly.

AIAKAI
Itálie
Doba používání aplikace: 5 měsíci
Vývojář Channelwill odpověděl 21. říjen 2023

Thank you for taking the time to share your positive experience with our app and customer service team. We are delighted to hear that the app translated perfectly and that our customer service team was able to assist you in a quick and efficient manner. Your satisfaction is our top priority and we look forward to continuing to provide you with excellent service. Thank you for choosing us! 💕🥰

- Sophie 🤩

5. říjen 2023

Very quick response whilst still on the free trial for the growth plan, got some specific advice on translating content in 3rd party apps. Going to try it now!

Moonrock Sneakers Ltd
Spojené království
Doba používání aplikace: Asi 22 hodinami
Vývojář Channelwill odpověděl 7. říjen 2023

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that you found our response time quick and that you received specific advice on translating content in 3rd party apps. We hope that you find this advice helpful and that it helps you to make the most of our app's features. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help!🥰

-Sophie😍

27. září 2023

What an amazing app with excellent features. Also, this is the best support I have ever received from a team. Nona and Sophie helped me solve my issues quickly. If I could give more than 5 stars, I would definitely do it. I 100% recommend the app.

Bright Electronics
Kanada
Doba používání aplikace: Asi 23 hodinami
Vývojář Channelwill odpověděl 29. září 2023

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our app to be amazing with excellent features and that our support team was able to assist you in a timely manner. We appreciate your recommendation and look forward to serving you again in the future!🥰
-nona🥰🥰

24. září 2023

great support

ByHasanat
Francie
Doba používání aplikace: 27 minutami
Vývojář Channelwill odpověděl 25. září 2023

Thank you for your positive feedback! We are glad to hear that you had a great experience with our support team. If you need any further assistance, please don't hesitate to reach out to us. 🤗💗

- Joewelyn🌹

18. září 2023

BrvxStore
Polsko
Doba používání aplikace: Asi hodinou
Vývojář Channelwill odpověděl 19. září 2023

Thank you for taking the time to leave a review. We appreciate your feedback and hope you had a positive experience with our product/service. 🥰💕

-Sophie💗

18. září 2023

The customer support is very quick and very helpful. I will recommend it to all store owners. Thank you sophie for your assistance.

Hyperbelle
Nizozemsko
Doba používání aplikace: Asi 11 hodinami
Vývojář Channelwill odpověděl 19. září 2023

I'm glad to hear that you had a positive experience with our customer support team and that Sophie was able to assist you. Thank you for recommending our service to others! 🥰💕

-Sophie💗