Langwill: Language Translate

Langwill: Language Translate

Recensies (1.219)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
6 januari 2023

I've never had so many problems with apps, just with this one!!!!!!!!!!!!!!!!!!!!!!
If I had known about these issues, I would never have installed this app. Now I'm not deleting it because it changed the code in my store theme!!! I don't have much free time to deal with the theme code. When I do everything according to the instructions, a window appears at the bottom of the site that says:
Error Liquid: could not find fragments of assets/etranslate-language-switch-control.liquid Error Liquid: could not find fragments of assets/etranslate-rtl.liquid

And this is visible to customers. I've been trying to delete this app for the third day and I can't, no one from the support service wants to help me!

soeja
Italië
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Channelwill heeft geantwoord 7 januari 2023

Hi soeja,

I apologize for the inconvenience you experienced when trying to get support from our team. It's never our intention to leave a customer feeling unsupported, and I'm sorry if that was your experience. We value all of our customers and strive to provide the best possible support. Our team, in fact assist you with your concerns and request. If you would like to discuss the matter further and see if there is anything we can do to resolve the issue, please don't hesitate to contact us. We are here to help. Thank you for bringing this to our attention.

Sincerely,
Etranslate team

Bewerkt 29 december 2021

So far, so good. Until now, we didn't have problems translating our pages to french. The app is user-friendly and pretty easy to use. We don't have many details to offer, but until now we were able to set the second language and to translate the products page. We will add more details to this comment once we finish all the translations.

Marciano Watches
Canada
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12 april 2022

it is very great app
free and nice very good suppurt also
thank you very much
very recommended for everyone

Your Touches
België
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Channelwill heeft geantwoord 12 april 2022

Hello Your Touches,

We are so touched by your words, thank you for sharing your experience with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | ETranslate

21 januari 2022

It's completely free except if you need more auto translation words. But other than that it's a great app that makes translations so much more easy than filling in a csv table. + the support is fast, nice and again completely free.

SPA-Nirvana
Duitsland
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6 december 2021

The live support was great, they helped me out instantly and their first solution worked. I give them 5/5!

Hemmavid
Zweden
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Channelwill heeft geantwoord 9 december 2021

Hi there,
We are so grateful for your approval! And if you have any probelms, just feel free to contact us through email and live chat, and we wil always be here with you!

3 februari 2022

great support to translate all pages including 3rd party's review app. very speedy and on time support

銀座渡利
Japan
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16 oktober 2022

This app worked the best for me for translation. No need to login and create an account and very easy to understand. I tried some other apps and it was very difficult to move menu bars around...etc. This was easy. Highly recommend.

NestBloom
Verenigde Staten
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Channelwill heeft geantwoord 18 oktober 2022

Hello NestBloom,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.

Best Regards,
Etranslate Team

21 april 2022

This app is easy to use and navigate with the best support team. Shermelia is the best, was so so helpful and resolved my problem in 30seconds. Great customer service

TAO COLLECTIVE
Taiwan
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Channelwill heeft geantwoord 21 april 2022

Hello TAO COLLECTIVE,

We're so glad that you're here! Thank you for sharing your experience with us. It’s our pleasure to provide the best possible service to our valued users. Please let us know if we can help you with anything further, you can reach us via live chat or email we are 24/7 available to help you. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Best Regards,
Shermelia | Etranslate

Bewerkt 17 mei 2022

I was given free credit and asked to leave a review, so here I am. App seems to work quite well, no complaints just yet. *Update* It's a bait and hook app. They give you "free" words, then make you contact customer service where they give you more "free" words in exchange for a review (although they don't explicitly say that). If you don't leave a favorable review or any review, they freeze your translation until you do. I don't know how the app works once you play their game, pay their fees and translate everything, as I saw their con a mile away. But, I know 99% of these 5 star reviews are fake. *Update2* ,Got an email from them. I'm pretty sure they are trying to cover their butts so they don't get removed from Shopify. I moved to T Lab ‑ AI Language Translate app. No games from them. I suggest it.

Saint Artemis
Verenigde Staten
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Channelwill heeft geantwoord 18 mei 2022

Hi Saint Artemis,

Deeply apologize that we didn't bring you a good user experience and so sorry that we didn't make you satisfied!

For us, the words credit that we added for you is used to help you auto-translate your store and help with your business, but it is not a deal. And every word that we added will never be gotten back, the words are still in the account.

We invite the users to leave a review, and we are appreciative every user's feedback, including the suggestions and the points that we need to improve, these words will be useful for us to do better!

Wish you all the best!

Warm regards,
ETranslate team

8 januari 2022

The app is great and very easy to use. I was stuck on something but support was super quick to help. Very happy about this :)

Yume Moon Studio
Frankrijk
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